Collect.chat
About Collect.chat
Collect.chat is an interactive chatbot platform which enables users to build chatbots using simple drag and drop sentence templates. Using their chatbot, businesses can collect data, feedback, leads, bookings, and more.
Collect.chat supports multiple languages and allows users to target the chatbot to open at the right time and place. Users can track chatbot conversations, then integrate the data to any marketing tool. Collect.chat also includes built-in visualization tools which give users valuable insight into customer responses.
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- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The Best Website Chatbot Tool For Lead Generation
Reviewed on 03/11/2021
Having the ability to collect leads from a tool like Collect.Chat without having to pay a dime in...
Having the ability to collect leads from a tool like Collect.Chat without having to pay a dime in the beginning is a huge turn-un. So, no need of running ads to get leads and so on, because with Collect.Chat I'd probably get them in bulk.
Pros
They offer a 100% free plan, where I could use the tool without making subscriptions. Also, on my website, my visitors hardly sign up or subscribe to my blog through my website pop ups, but instead they prefer signing up through my chatbot, and not because it was a chatbot, but because it looks very agile and attractive to click-on, and currently, with the help of Collect.Chat, I've collected more than 6,000 email leads from my website visitors.
Cons
The chatbot is automated, you set it up the way you want it to be, you can call it your goal, maybe to collect leads like emails, phone numbers or maybe to enable visitors to subscribe to your social media handles. So, in general, it is not a human chatbot but an automated one created by you.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very useful App - ( with a couple of key drawbacks)
Reviewed on 03/01/2019
Pros
Very easy to setup and use. Good template and intuitive flow of questions. Also one of the few chat-apps which allow you to receive messages through Whatspp, which is very popular in certain countries. The ability to receive message through Whatspp, alleviates a key issue, live chat. Whenever a customer wants to go live, you can just move him to Whatspp.
Pricing is quite competitive if your responses are less per day
Cons
Its very important to try out the advanced feature like Zapier Webhook integration and conditional logic jumps. I especially needed to check out how the email and phone captures would get auto populated in my CRM and Mailchimp apps. This is not possible in the free version and the free trial of advanced version is not available.
While the free trial is very good, I feel the founders should also allow a trial of the advanced version also. This will allow more people to try and out and pay for premium version.
I for one are hesitating to go paid, till i can try out the advanced features.
I am also awaiting a complete Facebook messenger version, so i dont need to use a different chat app there.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I've had a nice experience. The site is useful, but it just need a few improvements and...
Reviewed on 23/01/2018
the automatization of the lead info collection
the automatization of the lead info collection
Pros
That im being able to collect leads information without depending on a person interaction, and the personalization
Cons
That it doesnt have an API in order to integrate actions directly from the form-chat. That would save a lot of time and effort for us!
Response from Collect.chat
Hi there,
We are currently in the process of setting up integrations to other platforms. Please mail [email protected] and tell us which platform you are looking to integrate the data to.
Regards,
Collect.chat Team
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Richer in User experience Best for Lead Generation
Reviewed on 13/06/2018
comparing to other chatbots. This one collected more leads. The software experience tends users to...
comparing to other chatbots. This one collected more leads. The software experience tends users to engage into it
Pros
It motivated users that gives leads more
A clean chatbot user interface
Faster auto-conversation
Cons
Pricing is bit high
Could not predict how secure it is...(Hope you will reply for this)
Needs to add more intergration platform such vtiger etc...
Response from Collect.chat
Hi Abhishek,
Thanks for your review. Our chatbot solution is completely secure. The data is securely stored in Microsoft Azure Cloud.
You can integrate to Vtiger using Zapier. More details here - https://help.collect.chat/article/show/57696-zapier
If you need further assistance, please write to [email protected].
Regards,
Team Collect.chat
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Have been using it for about a month and got over 10 leads. Our agency is tiny so that's huge.
Reviewed on 23/01/2018
Pros
I like that it was easy to set up and it was free. I had the bot up and running in less than 30 minutes. I also like that it's easy to change something if I have to.
Cons
I don't like the fact that I can't have different scripts for different answers, like I recently learned I can do on Landbot. However, I still like Collect.chat UI way more so I'm going to stick with you guys. Thank you for everything! Really good product.
Response from Collect.chat
Hi Carol,
Thanks for your feedback!
I just wanted to let you know that you can give different questions based on the user answers.
This feature is called Logical Jump.
https://docs.collect.chat/#/logical_jump
Regards,
Collect.chat Team
Collect.chat FAQs
Below are some frequently asked questions for Collect.chat.Q. What type of pricing plans does Collect.chat offer?
Collect.chat offers the following pricing plans:
- Starting from: USD 24.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Free Lite: $10/month Standard: $29/month Plus: $69/month Agency: Custom pricing
Q. Who are the typical users of Collect.chat?
Collect.chat has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Collect.chat support?
Collect.chat supports the following languages:
English
Q. Does Collect.chat support mobile devices?
Collect.chat supports the following devices:
Q. What other apps does Collect.chat integrate with?
Collect.chat integrates with the following applications:
AWeber, Google Analytics 360, Google Sheets, HubSpot CRM, Mailchimp, Pipedrive, Salesforce Sales Cloud, Zapier
Q. What level of support does Collect.chat offer?
Collect.chat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)
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