Groundwork
About Groundwork
Groundwork is a cloud-based, online payment solution for youth sports teams, clubs, and leagues, designed to help team admins to automate billing, fee collection, and dues tracking, setup recurring payments, and stay connected with parents by sending payment reminders and invitations. Groundwork is designed to make organizing, tracking and collecting all team and club payments online quick and seamless for both club organizers and parents of team members.
For teams, Groundwork can be used to automate recurring team payments from parents, or setup one-off payments throughout the season. All historical and upcoming payments can be tracked within the Groundwork system, with color-coded due date indicators to give instant insight into which payments are overdue. Groundwork also facilitates the tracking of offline cash and check payments so that all financial transactions are accounted for in one place, and team administrators can see a summary of all collections and focus on players that need attention. Payment schedules can be defined at the beginning of the season, and parents are sent automatic reminder emails when payments are due.
The self-service Groundwork portal can be used by parents of team members to pay recurring or one-off payments securely via ACH, debit card or credit card, track due dates, view payment plans, track scholarships and discounts, and receive reminders for upcoming payments. Parents can enroll in autopay at the beginning of the season to ensure that no payments are missed, and payments can be stopped or paused at any time if needed.
Key benefits of Groundwork
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- Industry: Sports
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Groundwork Works for Us
Reviewed on 03/04/2019
We are extremely happy with Groundwork Team Payments. We currently have 80% of our club fees and...
We are extremely happy with Groundwork Team Payments. We currently have 80% of our club fees and registration payments being entered in Groundwork and we are exploring ways to migrate even more of those other payments over.
The customer service is top notch. The team has provided me with answers to all of the questions I have had in an extremely timely manor.
Pros
The Groundwork payment solution has made billing families for their club fees very easy for us. Knowing that once we add a player to a team and submit the payment schedule to the application, Groundwork emails the families to approve the payments and add their credit card/banking information. The application also reminds the families when a payment fails. Most of the time the families update their information to resubmit the payment with out any interaction from our staff!
Cons
It may just be the level of service that we have, but all of our administration is done through one account. We have multiple club directors and others individuals with financial access in our organization but we haven't been able to get each user separate credentials to access the Groundwork Administration page. It's not ideal from this perspective but we are making it work.
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 09/08/2018
Wonderful customer service, easy to use and this is the best product we have used!
Wonderful customer service, easy to use and this is the best product we have used!
Pros
Our company enjoys how easy it is to take online payments from our club players. The setup is so easy and user friendly
Cons
I wish that we could personalize emails that go out to the parents when we first set them up.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Improving client experience
Reviewed on 18/11/2022
Pros
We love the aesthetic improvement that Groundwork provides. We appreciate how easy it was to set up and use. The Groundwork team was helpful and answered all of our questions.
Cons
We haven't found anything about Groundwork that we do not like.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Groundwork Has Been Great For Us
Reviewed on 12/05/2019
The staff is always quick to respond and very helpful.
The staff is always quick to respond and very helpful.
Pros
Groundwork allows my organization to stay very organized and on top of payments.
Cons
Would like more features that are detailed for each player. More flexibility on setting up payments. Option to use money through the account instead of transferring.
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
As a Team Manager, Groundwork makes my life easier!
Reviewed on 09/05/2019
Pros
The ability to track past due payments and send reminders to team members has been a lifesaver. I know that we have had a much better track record of getting payments in a timely manner. Our players love the ability to have a monthly, predictable payment.
Cons
I would like to be able to bulk edit individual player payments as well as track and leave notes when I adjust a payment amount.
Groundwork FAQs
Below are some frequently asked questions for Groundwork.Q. What type of pricing plans does Groundwork offer?
Groundwork offers the following pricing plans:
- Starting from: USD 12.00/month
- Pricing model: Subscription
- Free Trial: Not Available
$10/month/active team plus 3.5% transaction fee. 0% transaction fees for non-profit clubs. Custom pricing is also available for clubs with more than 10 active teams.
Q. Who are the typical users of Groundwork?
Groundwork has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Groundwork support?
Groundwork supports the following languages:
English
Q. Does Groundwork support mobile devices?
Groundwork supports the following devices:
Q. What other apps does Groundwork integrate with?
We do not have any information about what integrations Groundwork has
Q. What level of support does Groundwork offer?
Groundwork offers the following support options:
Email/Help Desk, Chat
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