AZZLY Rize

3.9 (70)
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EHR & RCM software for mental health and addiction programs

About AZZLY Rize

AZZLY Rize is quickly being recognized as the leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology that no longer meets best practices.

If you are ready for a more complete solution, from a Patient Engagement Portal for efficient intake and admissions, a configurable EHR to meet unique program needs, through to a seamless billing and claims creation and submissions process, take a tour of AZZLY Rize. All unique features and functions that substance use disorder (SUD) and mental health providers, clinical and medical, UR and billing staff need, are seamlessly integrated to support stronger compliance, faster yet detailed documentation for better clinical outcomes and auto claims for faster reimbursements and lower A/R.

What is unique about AZZLY Rize platform is that it is designed from the ground up as an all-in-one EHR/Patient Management/Revenue Cycle Management platform. Through one single sign on, all authorized staff have access to features and functions that support their workflow, their department needs, location specific and even patient specific. Being Roles and Permissions based, this adds a layer of HIPAA security and privacy which is much valued. Enhancements are provided seamlessly to all users with no downtime.

A new feature added in 2023 is a robust Patient Engagement Portal, for seamless review and completion of intake and admissions documents, consents and other forms, along with bi-directional secure messaging between provider and patient.

A robust scheduler and team view calendar, SMS appointment reminders, Zoom Telehealth, The Joint Commission and CARF compliant master library of forms for each level of care to select from, assessments and surveys support busy clinic usage.

For Clinical and Medical staff, a robust encounter alert feature that indicates what form is due, when it is due and if it is completed assists in maintaining compliance and supports better UR reviews and timely billing.

To drive efficiency and coding accuracy, auto-claims can be set up against appointment types or encounters. Severity of codes may be adjusted by practitioner or biller based on facility business rules. Incomplete notes are not submitted. AZZLY RCM Services is designed to speed clean claim submissions that average 95-98%, and reimbursements for those that specialize in Behavioral Health, Mental Health, MAT, SUD, MOUD, BOT, CTP programs that are seeking a strong, comprehensive medically based clinical and billing solution.

Who we serve: Inpatient Residential, Psych Hospitals, PHP,PRP, MAT, MOUD, OBOT, OTP, IOP, OP, and pure Telehealth programs. One location, multiple or telehealth only. A newly licensed or well-established and growing organization can easily adapt and thrive on the platform. Our USA based client services team offers training and implementation services and support along with an eLearning platform for 24/7 tips and instructions. We serve them both with 5-star training and implementation services and customer service and support.


Key benefits of AZZLY Rize

  • Recognized as a leading clinical and business platform for residential and outpatient addiction treatment and mental health programs looking to replace outdated technology or paper processes that no longer meet program needs.
  • Seamless EHR, Patient Management, Revenue Cycle Management platform designed for substance use disorder and mental health programs.

  • Patient Engagement Portal helps with patient communications, retention and better clinical outcomes.

  • Appointment reminders by text or phone Reduces no-shows by over 50%.

  • Supervisory Alerts and reviews of all unfinished work for stronger compliance

  • Required Encounters Alert tells a clinician what is due, when it is due and if it was done

  • Zoom Telehealth integrated into calendar for scheduling, reminding, launching, and auto billing.

  • My Shared Encounters provides a Team based approach to patient care with the ability to manage and view diagnosis, medications, allergies, labs, level of care, insurance, and more while documenting and sharing a current session.

  • Easy digital signature applied on all forms when finalized and signed.

  • Red, yellow and green staff alerts provide internal communications prioritizing level of urgency.

  • Single sign-on access to DrFirst e-prescribing, EPCS, PDMP all meds ordered or renewed sync back to the AZZLY Rize EHR medication screen.

  • Outcome measurement tools, surveys, and assessments, highlight risk and autoscore within the patient chart.

  • Patient Echart displays a comprehensive chronological view of all sessions and events in the patient chart for a complete view of the patient journey.

  • Robust auto claims capability. Red, yellow and green alerts highlight claims that have been submitted for reimbursement that require additional follow-up.

  • Claims wizard to eliminate missteps when building a claim resulting in fewer claim denials.

  • Real Time electronic claims submission built off appointment types or encounters.

  • Eliminate paper processes by utilizing a Behavioral health clinical and business platform.

  • Eliminate the use of multiple software solutions by having it bundled in an all-in-one behavioral health platform.

  • Drive efficiency, reduce labor costs, and improve bottom line using today’s modern technology.

  • Integrated bi-directional lab interfaces

  • Clean claim submission rates of 95-98%

  • Required finalized and sign feature for claims to be approved and sent

  • Claims creation by day, by week, by month

  • 50 plus custom reports for Clinical and Financial Reporting

  • Provider Payment Report eases burden on accounting department

  • Secure Outbound eFax allows providers to submit prior authorization documentation to insurers.

  • Credentialing Services available

  • Billing Services available

  • 5-star USA based training and implementation services

  • AZZLY eLearning Platform for 24/7 tips and training resources

  • Business Consultants to assist in providing a Tour of AZZLY Rize

  • Images

    AZZLY Rize Software - Intake screen in AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, and revenue cycle management/medical billing.
    AZZLY Rize Software - Calendar View in AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, and revenue cycle management.
    AZZLY Rize Software - Patient List in AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, and revenue cycle management.
    AZZLY Rize Software - eChart (electronic patient chart/client chart) n AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, a
    AZZLY Rize Software - eMORs/eMARs in AZZLY Rize. (Electronic Medication Observation Records/Electronic Medication Administration Records). AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, medical billing..
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    AZZLY Rize video
    AZZLY Rize Software - Intake screen in AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, and revenue cycle management/medical billing.
    AZZLY Rize Software - Calendar View in AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, and revenue cycle management.
    AZZLY Rize Software - Patient List in AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, and revenue cycle management.
    AZZLY Rize Software - eChart (electronic patient chart/client chart) n AZZLY Rize. AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, appointment reminders, telehealth, e-prescribing. labs, a
    AZZLY Rize Software - eMORs/eMARs in AZZLY Rize. (Electronic Medication Observation Records/Electronic Medication Administration Records). AZZLY supports all the needs of mental health and addiction treatment providers including documentation, scheduling, medical billing..

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    Reviews

    Overall rating

    3.9 /5
    (70)
    Value for Money
    3.7/5
    Features
    3.7/5
    Ease of Use
    3.8/5
    Customer Support
    4.2/5

    Already have AZZLY Rize?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 70
    Thomas
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Exceptional Platform

    Reviewed on 13/12/2023

    Very positive. Environments are constantly changing and Azzly supports being able to improve with...

    Very positive. Environments are constantly changing and Azzly supports being able to improve with these changing conditions. Actually encourages it. Allows the user to feel closely tied to the success of the product developers and owners.

    Pros

    Too many to list. Supports our needs, customer service is very responsive, steady communication flow of any upcoming industry changes, user friendly once the user is acclimated, easy learning curve, multiple features, listens to customer advice for improvements...and more.

    Cons

    Need some additional changes to existing process flow perhaps. Need some a few forms linked.

    Response from AZZLY

    Thank you for your kind review! It takes the whole team working together and listening to our clients. So glad to hear it's working well for you.

    Thomas
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Partners

    Reviewed on 26/01/2022

    Azzly takes you into their space as more than partners on this journey. Their inclusivity makes...

    Azzly takes you into their space as more than partners on this journey. Their inclusivity makes you feel more like family. As such, they are extremely supportive to ensure the success or not only your business but more importantly, the success of your patients and clients.

    Pros

    The support we receive from Azzly is fantastic. We've asked and they've provided. From initial demonstration through Project Management, Azzly has supported with their expertise along the entire journey.

    Cons

    Can be challenging to understand first time out but with practice, the process flow becomes easier.

    Alternatives Considered

    athenaOne

    Reasons for Switching to AZZLY Rize

    I felt their level of professional and supportive expertise really was the difference. I built cost models and felt based on the value of their product, level of expertise, and support from the Azzly Teams, this was home for our company.
    Pam
    Overall rating
    • Industry: Mental Health Care
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Updated review

    Reviewed on 03/07/2024

    We're still waiting to see. Personnel are exceptional. Product currently needs a lot of attention...

    We're still waiting to see. Personnel are exceptional. Product currently needs a lot of attention from developers to have the product that is being promised.

    Pros

    The staff at Azzly are very professional and easy to work with. They are pleasant and never act as if reaching out is an imposition to them.

    Cons

    The hours needed to assure accuracy of report data and waiting months for resolution to problems is not conducive to us being able to run our business efficiently

    Response from AZZLY

    Pam, Management has reached out to you directly. We want to win back your 5 star rating.

    Heather
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Azzly Review

    Reviewed on 27/10/2022

    Pros

    The flow of information from one screen to the next. The availability of information without having to leave the chart.

    Cons

    Haven't found anything yet. So far everything that we have asked for Azzly has a solution. I will have to let you know once we are working full-time in the system.

    Response from AZZLY

    Heather, we are so glad to hear you say that about the flow of information from one screen to the next! We really do make it a goal for AZZLY Rize to lower the strain for providers! We're happy to help your company as you start out and continue to grow. Thank you for the review, Heather. This feedback helps us better serve our clients!

    Desiree
    Overall rating
    • Industry: Mental Health Care
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Customer Satisfaction

    Reviewed on 27/10/2022

    AZZLY is helping us streamline our clients and billing processes.

    AZZLY is helping us streamline our clients and billing processes.

    Pros

    AZZLY is easy to use and we love the added features.

    Cons

    Sometimes it takes a while for screens to load.

    Reasons for Switching to AZZLY Rize

    It was the best product for our organization.

    Response from AZZLY

    Desiree, thank you for your review! We value this feedback from our clients. We're glad to hear that our AZZLY Rize system is helping you streamline your client and billing processes. That's our goal! Regarding the screen loading, we've passed your comment onto Client Services. They have hardware and software tips that may help you with running AZZLY at the optimal level. We look forward to continuing to serve you and your company.

    Showing 5 reviews of 70 Read all reviews

    AZZLY Rize FAQs

    Below are some frequently asked questions for AZZLY Rize.

    AZZLY Rize offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    AZZLY offers an easily scalable pricing plan to meet your organization's size and needs. Get a quick self-guided pricing estimate in just a few minutes: https://azzly.com/easy-start-plan/

    AZZLY Rize has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    AZZLY Rize supports the following languages:

    English

    AZZLY Rize supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    AZZLY Rize integrates with the following applications:

    Availity, Citus, CitusHealth, Method One, Salesforce Starter, Salesforce.org Education Cloud, Salesforce.org Nonprofit Cloud, Twilio

    AZZLY Rize offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for AZZLY Rize.