iSell
About iSell
iSell is a dynamic packaging solution for leisure travel brands which allows users to manage their travel portfolio and help customers plan and book package trips including flights, cruises, tours, and more. The cloud-based platform also offers an in-built CRM to aid with managing customer bookings and enquiries. iSell allows travel agents and operators to sell, create and manage their travel portfolio, and assist customers, using one secure web-based solution.
Suitable for travel agencies of all sizes, including multi-channel and multi-lingual businesses, iSell offers features such as an advanced search functionality, a supplier API, online booking, discount management, and integration with a range of supplier platforms such as Booking.com and Expedia. Agents are able to search the iSell system to find offers and pricing information on flights, hotels, cruises, and more, from a range of suppliers. They can also connect to a supplier’s live API to access real time availability and pricing data.
Key benefits of iSell
• iSell is suitable for large, multi-channel travel agencies, in both a B2B and B2C environment.
• Utilize the fully integrated CRM to manage customer data and track contact or booking history.
• The advanced search and filter tools allow agents to find the best options for clients using results from a range of suppliers.
• iSell can be used by travel agencies to help customers book flights, accommodation, cruises, car hire, and other packages.
• Agents are able to access real time pricing and availability data by connecting with a supplier’s live API.
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Reviews
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- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
As a Tour Operator, iSell/ iBos are our crucial technology partner
Reviewed on 21/10/2022
We have used iSell for over 6 years, and it has proven to be the ideal travel software solution for...
We have used iSell for over 6 years, and it has proven to be the ideal travel software solution for our business and now powers the entire booking journey from quote to booking, CRM, documentation and mid-office finance.
Pros
Having Australian based Account Managers who understand our business needs, was one of the primary reasons we chose Traveltek and we now use most of the modules in their software suite. Once set up iSell is a very reliable and efficient tool that allows us to process large volumes of bookings with complex itineraries. The upcoming Product Roadmap looks very promising and makes us confident that Traveltek will be able to deliver our technology needs for many years to come.
Cons
It’s not a quick install and go. To make the best use of the system and utilise all the available features requires time and staff resources. API connectivity with Hotel Channel Managers is limited, however it does offer a large selection of connectivity options with Bedbanks and Consolidators.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Francis Travel Marketing
Reviewed on 09/02/2022
Pros
Product is fairly straight forward and easy to manage/use. I like the live API links with some of the cruise lines that we deal with.
Cons
Wish the reporting was a bit more stock standard. We deal in different currency's which threw the team off when they were first sorting the product for us. This can be a pain and time consuming when working out the different ROE's etc when payments are made
I still don't think we use this system to it's full capacity.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
It is not the easiest of systems to work around.
Reviewed on 24/11/2022
The support from the APAC team has been great, however, we launched during covid and we are...
The support from the APAC team has been great, however, we launched during covid and we are struggling to get the system where we want it to be. This is partly our issue as no time to dedicate to load it correctly, however, I don't believe at the initial roll out we were given the 100% support we needed to get it right . Loading hotel rates & specials is time consuming and repetitive and should be much simpler than it is, given the claims that the system is advanced. There is no functionality to generate emails to suppliers from the system. We were also promised 100% API link to our key supplier in Canada, this is still pending 2 years later.
Pros
The API links that we can use are good.
Cons
Difficult to load rates and specials for hotels. TT is geared to cruising. Our company is unique , in that we specialise in tailored made itineraries and not your standard holiday packages
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very useful sales software
Reviewed on 09/03/2022
It was a long way to learn but finally a good experience and happy with the product. Today, we look...
It was a long way to learn but finally a good experience and happy with the product. Today, we look forward to improvements.
Pros
Being connected by API to cruise companies allows a faster and smoother sales process. It also saves customer information, quotes, and reservations that allow you to do business management. Excellent financial controls that we can manage commissions per branch and the supplier configuration.
Cons
The learning process was not fast. Today we are unable to modify a booking made online. Some reports do not save all database fields. The date of payment or final payment cannot be given by the cruise line API the user has to configure it manually.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
5 years in - and still no other solution to match
Reviewed on 14/10/2022
Generally a good experience. 5years in with no foreseeable plans to move out business to different...
Generally a good experience. 5years in with no foreseeable plans to move out business to different solutions.
Pros
here at Fred Olsen Travel - we launched with iSell (& iBos) some 5 years ago. Whilst it was initially a bumpy journey, 5 years later - we still use both modules for over 80 of the business. The platform is intuitive, and allows for logical holiday bookings across multiple elements whilst retaining a competitive licensing structure.
Cons
Bespoke development work has previously highlighted misunderstandings and issues along the way, but Traveltek have more recently changed processes and seem to be handling this aspect much more efficiently.
iSell FAQs
Below are some frequently asked questions for iSell.Q. What type of pricing plans does iSell offer?
iSell offers the following pricing plans:
- Starting from: USD 800.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Project specific. Initial set-up fee combined with a monthly recurring payment once the project has gone live.
Q. Who are the typical users of iSell?
iSell has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does iSell support?
iSell supports the following languages:
Brazilian Portuguese, Dutch, English, European Portuguese, French, Portuguese, Spanish
Q. Does iSell support mobile devices?
iSell supports the following devices:
Q. What other apps does iSell integrate with?
We do not have any information about what integrations iSell has
Q. What level of support does iSell offer?
iSell offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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