Ooma Office
About Ooma Office
Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.
Using Ooma Office’s mobile app, businesses can benefit from their employees being able to manage business calls from their smart phone. The virtual receptionist capabilities within Ooma Office automates how incoming calls are routed and managed.
Key benefits of Ooma Office
• Ooma Office provides anonymous call rejection (ACR), allowing users to block all incoming calls which do not provide Caller ID information.
• Administrators and receptionists can manage and transfer calls to multiple users through expansion modules, displaying whether the lines are free or busy.
• Ooma Office comes with a call park solution, which enables users to park up to five simultaneous calls on hold for available representatives or extensions to answer them.
• The ring groups module lets incoming phone calls ring extensions of several or all users within sales or customer service departments to reduce the number of unanswered calls.
• Ooma Office enables users to incorporate their own greetings or on-hold music by uploading MP3 or WAV files.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost Effective Business Phone Systems with Lots of Features
Reviewed on 24/03/2024
Pros
I love how Ooma will integrate with my Google Contacts, call recording is crucial and voicemail to email transcribed has been a game changer. Best of all is he phone app so you can make and receive calls and texts ont he go.
Cons
There is nothing no to like, I have been recommending Ooma to people for years and they love it too!
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ooma is the shizz!
Reviewed on 18/01/2024
I am completely 100% satisfied. There's no question I made the right choice.
I am completely 100% satisfied. There's no question I made the right choice.
Pros
I originally sought a solution to replace AT&T. Ooma has addressed every single one of my issues - cost, reliability, and customer support are second to none.
Cons
I can't think a single thing. I love everything about this company.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It is what it is...
Reviewed on 26/01/2024
decent, still loyal and appreciate customer service to help out.
decent, still loyal and appreciate customer service to help out.
Pros
It works! Customer service is good! Can be a challenge sometimes working out voicemails, if someone doesnt pick up, adding a better quality voicemail. sometimes the customer service can mess it up even more
Cons
google vertification spam, random calls, and spam hits out office too many times because of ooma somehow...
Reasons for Switching to Ooma Office
Price was reasonable at the time. Ringcentral had NO customer service.- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good product, handy if you are travelling
Reviewed on 15/10/2024
Overall a good experience. Customer service is always helpful
Overall a good experience. Customer service is always helpful
Pros
The app which allows you to make calls from your desktop anywhere in the world
Cons
Voicemail doesn't always record or transcribe properly
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All In One; Simple and Effective!
Reviewed on 26/01/2024
Pros
Being able to make calls, messages, faxes and voicemail management from one integration solution makes for easy client communication management.
Cons
Set up of phone numbers and how they interact can be difficult, but Ooma customer support was very efficient and effective at optimizing our settings.
Reasons for Switching to Ooma Office
Overall features including text messaging and fax integration was vital for our business model.Ooma Office FAQs
Below are some frequently asked questions for Ooma Office.Q. What type of pricing plans does Ooma Office offer?
Ooma Office offers the following pricing plans:
- Starting from: USD 19.95/month
- Pricing model: Subscription
- Free Trial: Available
Ooma Office costs $19.95 per month per user, including one toll-free number.
Q. Who are the typical users of Ooma Office?
Ooma Office has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Ooma Office support?
Ooma Office supports the following languages:
English
Q. Does Ooma Office support mobile devices?
Ooma Office supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Ooma Office integrate with?
We do not have any information about what integrations Ooma Office has
Q. What level of support does Ooma Office offer?
Ooma Office offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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