Flex Catering
About Flex Catering
Flex Catering is a catering management software with a fully customisable online ordering website. It provides catering companies and restaurants with the tools to manage their orders, events, clients, products, production, costs, delivery and more.
Flex Catering has an amazing online ordering website which is fully customisable. It allows for multi location capability and order routing.
Flex integrates to POS system and local delivery services.
The platform allows users to automate processes and streamline their workflow with integrations with accounting, payment gateways and other third party software.
Flex Catering offers a complete solution for events and corporate catering, allowing users to manage everything from taking orders online through integrated eCommerce.
Reporting tools enable users to gain valuable insight into kitchen production, dispatch, costing, and sales performance. As a cloud solution, Flex Catering gives users the flexibility to access and manage catering information anytime, anywhere.
Flex Catering works for independent caterers and cafes, mobile bars, event caterers, food chains, as well as social ventures and charity caterers.
The Flex Catering dashboard enables users to check stats on business performance, sales and customers, and more at-a-glance. The calendar allows users to view any upcoming events and orders. A built-in CRM enables users to manage customer details, plus view customer orders, notes, dietary requirements, preferences, and more.
Pricing starting from:
USD 350.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Flex Catering
- Increase Sales
- Save Costs
- Save Time
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
English, German, Spanish
Pricing starting from:
USD 350.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Flex Catering: 100
Alternatives
Caterease
CaterZen
Spoonfed
Event Booking Engines
Reviews
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- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enabled us to scalably grow
Reviewed on 26/07/2020
It's been a great tool implemented by a strong team.
It's been a great tool implemented by a strong team.
Pros
Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business.
As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly.
The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions.
Reports and production functionality is excellent.
They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation.
We reviewed and trialled other platforms and Flex Catering was a mile ahead.
Integrates with Google Calendar and
Cons
Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Transformed Kitchen Operations from Chaos to Calm
Reviewed on 08/07/2024
After a lot of research I am very happy I chose this software - there are always new features and...
After a lot of research I am very happy I chose this software - there are always new features and developments being added.
Pros
This software is incredibly well tailored to suit delivered catering businesses. There are so many features which are unique to this industry and it makes handling our corporate orders simple and accurate keeping our customers happy.
With our previous software supplier we had to use offline spreadsheets to manage stock, costs and margins. Now all of this is linked directly to our menu set up. This has saved us so much time and allows our operations to run very smoothly.
The production plans and reports are clear for our staff - they receive their paperwork and hardly have to even ask questions anymore! Everything is quiet and organised in our kitchen.
Cons
Please make font size bigger on reports.
Reasons for Choosing Flex Catering
It covered more of the end to end process of running my business. From taking the customer order through production, stock delivery and invoicingSwitched From
SpoonfedReasons for Switching to Flex Catering
Far more flexible allowing us to automate reports and create a business which can operate without the owner.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent product, we love Flex Catering!
Reviewed on 06/03/2022
Flex Catering have excellent customer service and have been very helpful with both the changeover...
Flex Catering have excellent customer service and have been very helpful with both the changeover and onboarding of our company. Their tickets system ensures any questions or problems are solved quickly and easily. Highly Recommend!
Pros
Order tracking, CRM, products, integration with Xero, and eCommerce website have been a game-changer for our business.
Cons
It is easy for users to double up on adding products, and takes some training to get up to speed on this area.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best catering software on the market
Reviewed on 12/10/2023
Over the first year of using flex our business grew very quickly as it makes ordering very simple...
Over the first year of using flex our business grew very quickly as it makes ordering very simple for customers
Pros
Flex is easy to use, highly customisable, has excellent reporting capabilities and can be automated for most admin tasks
Cons
Any issues we had with flex were fixed by the Flex team.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Catering Software
Reviewed on 10/10/2023
Flex Catering software works so well for our company. We find it extremely easy to update our menus...
Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders
Pros
Easy to use and customizable for our business needs
Cons
Sometimes when are features are updated they have not been tested correctly and we have errors.
Flex Catering FAQs
Below are some frequently asked questions for Flex Catering.Q. What type of pricing plans does Flex Catering offer?
Flex Catering offers the following pricing plans:
- Starting from: USD 350.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
Contact Flex Catering for pricing information.
Q. Who are the typical users of Flex Catering?
Flex Catering has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Flex Catering support?
Flex Catering supports the following languages:
English, German, Spanish
Q. Does Flex Catering support mobile devices?
Flex Catering supports the following devices:
Q. What other apps does Flex Catering integrate with?
Flex Catering integrates with the following applications:
Deputy, DoorDash, Google Analytics 360, Google Calendar, Google Tag Manager 360, Heartland Restaurant, HubSpot CRM, MYOB Business, Mailchimp, QuickBooks Online Advanced, Xero, Zapier
Q. What level of support does Flex Catering offer?
Flex Catering offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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