iDonate
About iDonate
iDonate is a cloud-based digital giving solution that helps nonprofit organizations of all sizes manage peer-to-peer fundraising, event ticketing, campaigns, non-cash giving, and donor communication. The platform also enables users to accept recurring donations via text-to-give.
iDonate features an interactive dashboard which enables organizations to customize, launch, and manage digital fundraising campaigns through one or many giving channels such as embedded giving forms on web & mobile, text-to-give, peer-to-peer campaigns, and events. The platform offers customization tools to help nonprofits create personalized, branded giving forms with custom logos, fonts, colors, and themes. Nonprofits can reconcile payments from all channels through an integrated payment processing system that handles all modern payment methods and employs sophisticated fraud protection to process online transactions. The platform is a multi-chapter solution, allowing complex nonprofit structures to manage chapters and affiliates from within a single system. Nonprofits can view & export analytics for each giving channel in real time.
Key benefits of iDonate
Easily create an unlimited number of mobile-friendly, secure, branded giving forms that can be embedded within any of your web pages.
An interactive dashboard helps you monitor total giving, average gift, and donation conversion rates in real time.
Create an unlimited number of individual or team-based peer-to-peer campaigns & give donors the ability to set up and manage their own fundraisers.
Create your own event page to sell tickets, offer discount codes, take registrations, and process donations.
Set up an unlimited number of text keywords associated with any campaign as another channel for giving/
Receive noncash donations from your website.
Manage chapters and affiliates from a single platform.
Capture and reconcile all online transactions and deposits in one place.
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Reviews
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- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We needed to get up on a solution quickly that allowed multiple campaigns and with recurring...
Reviewed on 17/05/2018
Ability to deal with recurring gifts, use of multiple campaigns at once, ease of use by non-IT staff
Ability to deal with recurring gifts, use of multiple campaigns at once, ease of use by non-IT staff
Pros
Very intuitive and easy to use. Many functionalities that will be very useful for the multiple types of campaigns we run
Cons
Price - we always want things to be less....but feel good about the investment we have made in iDonate
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Wonderful customer support
Reviewed on 16/11/2023
Based on the customer support we've received so far, I'd recommend iDonate.
Based on the customer support we've received so far, I'd recommend iDonate.
Pros
The support staff at iDonate eased the transition and did a great job of helping us get iDonate up and running. They also helped transition the donor and recurring payment data from our previous platform.
Cons
Does not have the ability to automatically generate and email donor giving statements at the end of the year.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Easy to use but expensive.
Reviewed on 25/03/2024
Setting up was easy. Canceling the service on the other hand was a chore. On top of that understand...
Setting up was easy. Canceling the service on the other hand was a chore. On top of that understanding the fee structure was difficult.
Pros
Setting up the giving page and connecting it to our website was easy.
Cons
The cost of the service was very expensive for the benefit that it returned. In the end we could not justify the expense.
Alternatives Considered
Tithe.lyReasons for Switching to iDonate
It was the platform that the service used we went with. So I really did not have a choice.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
iDonate has modernized our donation process
Reviewed on 26/01/2023
Pros
The implementation support was incredible and thorough. We also like the user interface for our donors and the recurring donation features to help donors consider repeat gifts. The salesforce integration is great as well.
Cons
I have no current concerns with our account. One area of improvement is more options regarding the emailed receipt regarding creativity.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iDonate helped launch our start-up ministry!
Reviewed on 21/03/2019
We have a SMALL back-office infrastructure. With one, full-time employee, who has his hands full...
We have a SMALL back-office infrastructure. With one, full-time employee, who has his hands full executing ministry, we needed something simple for our online giving. iDonate has been so helpful. We have created numerous individual projects that people can give to, with dedicated pages. People can go directly to the cause they care about most. These pages are so easy to make, we have delegated the creating of our landing pages to volunteer teenagers! And they can do it without any hassle. We love iDonate!
Pros
As a start-up ministry organization, we needed the online giving to be EASY. iDonate was the perfect solution for us. Many of our donors have a "Go Fund Me" mindset, when it comes to supporting individual projects. iDonate made it easy to create individual campaigns, for donors to go directly to a project they wanted to support. This has even worked with the teenagers, who love instagram -- having an easy link in a bio with a dedicated page made giving so easy. The giving platform fit perfectly into everything: our website, facebook pages, instagram, and more.
Cons
iDonate simply works. Can't think of anything.
iDonate FAQs
Below are some frequently asked questions for iDonate.Q. What type of pricing plans does iDonate offer?
iDonate offers the following pricing plans:
- Starting from: USD 199.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Visit idonate.com/pricing for the most up-to-date pricing information.
Q. Who are the typical users of iDonate?
iDonate has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does iDonate support?
iDonate supports the following languages:
English
Q. Does iDonate support mobile devices?
iDonate supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does iDonate integrate with?
iDonate integrates with the following applications:
DonorPerfect, Kindful, Mailchimp, Salesforce Sales Cloud, Salesforce.org Nonprofit Cloud, Virtuous
Q. What level of support does iDonate offer?
iDonate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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