DonorPerfect
About DonorPerfect
DonorPerfect provides a complete fundraising and donor management solution to help you reduce your workload and build relationships with your constituents. Discover all you can do with DonorPerfect:
Manage Constituent Contacts and Donor Development
Send Personalized Communications
Track Every Type of Donation
Report & Analyze Results
Manage ALL Information in One Complete Source
Integrate With Best of Breed Products & Services
Collect Donations & Information Online
Key benefits of DonorPerfect
Flexible Fundraising Constituent Relationship Management (CRM):
One centralized database so everyone works with the same, up-to-date data
Track and manage unlimited donor and prospect records
User-defined fields and screens to match your unique needs
Comprehensive membership and volunteer management
Integration with Microsoft Office, wealth screening and other third party vendors
Powerful linking, cross-references and relational data
Secure, controlled access to data
Modify virtually any standard report, or create your own unique reports from scratch.
Fundraising Management Software:
Can manage unlimited data in one easily customized database.
Contains sophisticated reporting & analysis helps identify the source of your next big gift.
Allows for easy merges of donor data into customized thank-you letters, e-mails and direct mail.
Improves pledge entry and the recognition and management of gifts and pledges.
Also quickly generate reports on grants, campaigns, and events.
Powerful Donor Reporting and Analysis
Manage Targeted Fundraising Efforts
Comprehensive Donation Management Software
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
DP has been a critical move for managing our donations
Reviewed on 25/08/2023
Overall, it's been critical to our business.
Overall, it's been critical to our business.
Pros
Managing and tracking donations and donors has been super easy with DP.
Cons
Unfortunately we had issues with collecting donations through their form. We had hundreds of scam charges (which had never occurred before); they were eventually solved by DP but we had already moved our previous donation form and have stayed there.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Straightforward DMS with superior support
Reviewed on 21/11/2024
We purchased DonorPerfect to replace a DMS program we initiated in 2020. From initial contact,...
We purchased DonorPerfect to replace a DMS program we initiated in 2020. From initial contact, through follow up conversations and subsequent purchase, tutorials, Onboarding and follow ups, the entire process has been straightforward, even for someone who like myself is not tech savvy.
Pros
One stop shopping for complete donor and donation management, as well as QuickBooks and Constant Contact integration, allowing for ROI tracking on fundraising campaigns, PLUS Onboarding assistance through scheduled zoom calls and pre-recorded tutorials. Great support.
Cons
I have nothing but praise for DonorPerfect.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Only useful if you have full time tech people - works, but very non-intuitive.
Reviewed on 02/05/2024
Good features, but lacks smooth user experience. Only viable for full time users who can learn...
Good features, but lacks smooth user experience. Only viable for full time users who can learn non-intuitive processes. Overall was one of our worst decisions. So expensive to roll out, yet we may give up and go back to our old software.
Pros
It does have strong features and integrates well once you figure it out.
Cons
We had 2 people quit because they hate the system. It basically caused a coup because the staff hated it so much due to the lack of simple controls. Want to see a list of donors? 7 clicks to generate a special report which you need to view in Excel. Want a list of donations? Likewise, 6 clicks through completely non-intuitive menus. How do you not have a 'donors' and 'donations' button on a donation database? These 'report generators' are 1990's tech, and it's driving us crazy.
It's got all the features, but feels so piecemeal - each function is a different app, and not all talk to each other.
Response from SofterWare
Thank you for your honest and candid feedback. Our team is here to discuss and assist you with finding the best options to improve your DonorPerfect user experience.
Please contact [email protected] so that we may connect directly. - Robert
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Very Comprehensive Program
Reviewed on 06/08/2024
Overall, DonorPerfect is a great program. Their online training videos, both live and recorded are...
Overall, DonorPerfect is a great program. Their online training videos, both live and recorded are very helpful for the new user (which I am). Their Knowledge Base articles provide step by step instructions for practically anything you want to accomplish within the database.
Pros
DonorPerfect has a robust Events Management component. We are in the beginning stages of promoting and taking donations for our upcoming Gala. There are great features that help track sponsorships, create guest tables, etc. This is more comprehensive than the previous software we used.
Cons
Currently, only the Classic Forms can be used to capture online gifts for Events. I wish that the Online Form Builder was available to use because it has a more contemporary feel to the design and is really easy to use.
I wish the fee for the phone support was a little less expensive. As a small non-profit, every penny counts. However, as a fairly new user and a one person development office, I don't know what I would do without the excellent support.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"Essential Software for Nonprofits – User-Friendly, Comprehensive, and Great Support"
Reviewed on 18/11/2024
"My overall experience with DonorPerfect has been very positive. The software provides all the...
"My overall experience with DonorPerfect has been very positive. The software provides all the essential tools that a nonprofit needs to efficiently manage donations, track donor activity, and generate detailed reports. It’s intuitive and easy to use, even for someone new to nonprofit software. The customer support and resources are top-notch, making it easier to get started and resolve any questions. Although the pricing may be a bit higher for small organizations, the value it offers in terms of features and support makes it a great investment for nonprofits aiming for long-term growth."
Pros
"What I liked most about DonorPerfect is how user-friendly and customizable it is. As someone setting up a nonprofit, I found the donor management features incredibly helpful for tracking donations and building strong relationships with supporters. The detailed reporting tools make it easy to analyze data and plan effectively. I also appreciate the excellent customer support and training resources, which are perfect for someone new to nonprofit software."
Cons
"One area that could be improved is the pricing structure, as it may be a bit on the higher end for small nonprofits just getting started. Additionally, while the software is quite powerful, it can take a bit of time to fully explore and learn all of its features, which might be overwhelming for new users without prior experience with similar tools."
DonorPerfect FAQs
Below are some frequently asked questions for DonorPerfect.Q. What type of pricing plans does DonorPerfect offer?
DonorPerfect offers the following pricing plans:
- Starting from: USD 99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Packages starting at $99/month. DonorPerfect is designed to be customized for any size nonprofit organization.You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system.
Q. Who are the typical users of DonorPerfect?
DonorPerfect has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does DonorPerfect support?
DonorPerfect supports the following languages:
English
Q. Does DonorPerfect support mobile devices?
DonorPerfect supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DonorPerfect integrate with?
DonorPerfect integrates with the following applications:
Agile Ticketing, Constant Contact, Givecloud, QuickBooks Desktop, QuickBooks Online, QuickBooks Online Advanced, ReadySetAuction, ShopRaise, SimpleTix, VolunteerLocal, iWave
Q. What level of support does DonorPerfect offer?
DonorPerfect offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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