Criterion HCM
About Criterion HCM
Criterion is a global provider of Simply Powerful Human Capital Management software. For midmarket business users and HR professionals, the Criterion HCM cloud platform delivers superior usability first, combined with powerful enterprise functionality to automate hundreds of critical HR, payroll, talent engagement, and workforce management services. Awarded a 95% plus customer satisfaction rating and recipient of Hearst Top Workplaces 2020, Criterion is trusted by hundreds of leading organizations in construction, nonprofit, government, education, franchise, and financial industries. Criterion HCM is available direct to customers and through a global partner network in over 10 countries.
The Criterion HCM Platform Overview. Enterprise Power, Simple to Use
Striking the right balance between “enterprise power and user delight” is a critical midmarket pain point. These organizations demand next-generation HCM solutions that put users first (Gartner), combined with enterprise-grade functionality that can be rapidly customized to meet a diverse set of workforce needs. Criterion HCM meets these complex challenges head-on by combining advanced enterprise functionality and configurability, with a simple, best-in-class user experience that yields both power and simplicity — from a single, unified cloud platform. The Criterion HCM Platform delivers critical HR, Payroll, and Talent Engagement capabilities to consolidate, automate, and accelerate critical processes, all at a midmarket price.
Criterion HCM combines self-service ease of use, powerful features, and an open extensible architecture for rapid configuration in days, not weeks.
The Criterion HCM Platform features:
• Powerful Enterprise-Grade HCM Criterion HCM is a cloud-based platform that delivers comprehensive, fully integrated HR, Payroll, Talent Engagement & Workforce Management functionality at a fixed price. With a multitude of dashboard and self-service features geared to attract, develop, engage and service employees, Criterion HCM reduces time, costs, and complexity for administrators, while employees enjoy secure, 24/7 access to their personal HR information and assets.
• Simplified, Best-in-class User Experience Delivering enterprise power does not mean sacrificing user delight. Criterion’s advanced HTML 5/Java-based technology delivers a sleek, modern, single-page user experience enabling administrators and employees to quickly access and navigate Criterion from their desktop or mobile devices
• Rapid Integration & Configuration Criterion’s open, 100% REST API architecture enables rapid integration with hundreds of internal IT or data systems, as well as cloud ERP, benefits, and payroll carriers, even custom App’s. Our platform accomplishes the easy, but “loves complexity” and can be configured – in days not weeks - to accommodate unlimited, often unique payroll, labor, compliance, or industry specific requirements.
• Enterprise Scalability & Security With near 100% uptime, the Criterion HCM Platform provides enterprise-class security and scalability, even for large enterprises topping 10,000 employees. HCM client data is securely hosted and protected by Amazon Web Services (AWS) and includes 24/7 monitoring, threat detection, daily back-up, and data recovery services.
Key benefits of Criterion HCM
The Criterion HCM Platform features:
• Powerful Enterprise-Grade HCM Criterion HCM is a cloud-based platform that delivers comprehensive, fully integrated HR, Payroll, Talent Engagement & Workforce Management functionality at a fixed price. With a multitude of dashboard and self-service features geared to attract, develop, engage and service employees, Criterion HCM reduces time, costs, and complexity for administrators, while employees enjoy secure, 24/7 access to their personal HR information and assets.
• Simplified, Best-in-class User Experience Delivering enterprise power does not mean sacrificing user delight. Criterion’s advanced HTML 5/Java-based technology delivers a sleek, modern, single-page user experience enabling administrators and employees to quickly access and navigate Criterion from their desktop or mobile devices
• Rapid Integration & Configuration Criterion’s open, 100% REST API architecture enables rapid integration with hundreds of internal IT or data systems, as well as cloud ERP, benefits, and payroll carriers, even custom App’s. Our platform accomplishes the easy, but “loves complexity” and can be configured – in days not weeks - to accommodate unlimited, often unique payroll, labor, compliance, or industry specific requirements.
• Enterprise Scalability & Security With near 100% uptime, the Criterion HCM Platform provides enterprise-class security and scalability, even for large enterprises topping 10,000 employees. HCM client data is securely hosted and protected by Amazon Web Services (AWS) and includes 24/7 monitoring, threat detection, daily back-up, and data recovery services.
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Reviews
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- Industry: Media Production
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good For Talent Engagement Solutions
Reviewed on 31/08/2023
Integrated with other HCM software, worked on the talent engagement, outcome was satisfying.
Integrated with other HCM software, worked on the talent engagement, outcome was satisfying.
Pros
Interface looks good and appealing when you adapt to it. Shows history of anything you need and creates quick graphs in real-time.
Cons
Not very easy to use at the beginning, lots of features that we do not use regularly. Need to keep simple.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great software for HR and employees
Reviewed on 08/11/2023
Overall, it is a great platform for managing our time-off and payroll. I love that I can see how...
Overall, it is a great platform for managing our time-off and payroll. I love that I can see how much of my pay is going towards taxes, and all the different breakouts. I would recommend it to companies looking for HR platforms.
Pros
I really like the functionality for signing up for courses/lessons that we have to do as a company. It's super easy for me to register for classes on Criterion, and it syncs to my calendar. I also really like the time management aspect of it, where I can see how many PTO day's I have left in a year.
Cons
I feel as though the UI is a bit dated - it looks a bit old, but that could be something we can change on our end.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Buyer Beware!
Reviewed on 08/02/2021
Pros
It is easy to see an employee's history.
The time clock functionality is definitely a plus.
Processing payrolls are streamlined with minimal data input.
The re-hiring feature is very beneficial.
Cons
There is a rounding issue with reports. The actual amount paid to employees' do not match reports.
Very difficult to get issues resolved timely, if ever resolved.
The system does not have the capability to create files to upload for state W-2 reporting (even though we were told that would not be a problem before purchasing).
Many times it has taken up to 45 minutes to log into the system.
It is difficult to get reports that meet certain needs for reporting benefits. End up using several reports to consolidate into one for the required reporting information.
Issues with employees that live is one state and work in another state.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience with criterion
Reviewed on 02/03/2023
Pros
Minimum data input with faster payroll processing.It is very faster to look for employees information. Great utility tools for minimum data input. The double entry problem is also eliminated
Cons
There is a slight lag due to heavy load and thereby performs slow
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Criterion for nation-wide construction company
Reviewed on 08/12/2021
We eliminated double entry, have saved money and storage on saving personnel files and are able to...
We eliminated double entry, have saved money and storage on saving personnel files and are able to customize access to many people to use the system as it works best for them while maintaining security.
Pros
Easy to use and to be trained on. Everything filters into the appropriate to eliminate double entry
Cons
Employee history could include more information for companies who have employees who come and go multiple times.
Criterion HCM FAQs
Below are some frequently asked questions for Criterion HCM.Q. What type of pricing plans does Criterion HCM offer?
Criterion HCM offers the following pricing plans:
- Starting from: USD 4.50/month
- Pricing model: Subscription
- Free Trial: Not Available
$4.50 per user per month
Q. Who are the typical users of Criterion HCM?
Criterion HCM has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does Criterion HCM support?
Criterion HCM supports the following languages:
English
Q. Does Criterion HCM support mobile devices?
Criterion HCM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Criterion HCM integrate with?
We do not have any information about what integrations Criterion HCM has
Q. What level of support does Criterion HCM offer?
Criterion HCM offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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