Sterling

4.2 (27)
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Technology-enabled background check service

About Sterling

Sterling is a technology-enabled service that helps businesses in finance, healthcare, hospitality, manufacturing, and other industries conduct employee background checks and identity verification. It enables recruiters to conduct criminal background checks and civil court record searches to gain insight into breach of contracts, civil judgments, domestic disputes, and restraining orders.

Sterling's drug and health screening functionality enables organizations to conduct various types of online training and occupational health screening, such as Fit For Duty exams, vaccination checks, and biometric services. It uses machine learning algorithms to perform social media checks, whilst maintaining compliance with EEOC, FCRA, and GDPR guidelines. The post-hiring workforce monitoring module provides real-time risk alerts on employee criminal activities, including DUIs, assaults, and theft. Hiring managers can use the self-service portal to access and download dashboards to gain insight into the entire background and drug and health screening process.

Sterling comes with an API, which allows users to integrate the system with third-party applications, such as Workday, Jobvite, Linkedin, and more. It provides a separate candidate portal, which lets applicants upload relevant information and track background check completion progress. The built-in corporate and government forms library provides access to forms, such as disability disclosure, tax withholding, emergency contacts, and employee benefits.


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Sterling Software - Sterling candidate hub
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Sterling Software - Sterling main dashboard
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Sterling video
Sterling Software - Sterling candidate hub
Sterling Software - Sterling consent form
Sterling Software - Sterling main dashboard

Not sure about Sterling? Compare with a popular alternative

Sterling

4.2 (27)
VS.

Starting Price

USD 1.00
$8.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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Integrations

15
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Ease of Use

4.3 (27)
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Value for Money

4.2 (27)
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Customer Service

3.8 (27)
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Reviews

Overall rating

4.2 /5
(27)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
3.8/5

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Showing 5 reviews of 27
Tanim
Tanim
Overall rating
  • Industry: Internet
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Probably the best I have ever used

Reviewed on 27/01/2022

Pros

The best thing about this is, it is simple and easy to use. It is pretty works very well for Background checks, I-9 verifications and others. It is quite feature rich.

Cons

It is a little slow, most of the times.
Other than that, I like pretty much everything.

Chris
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sterling is a solid product. Everything you want in a background screening provider.

Reviewed on 15/08/2024

Overall excellent experience. Salesforce is top notch and customer service has been responsive.

Overall excellent experience. Salesforce is top notch and customer service has been responsive.

Pros

Sterling has a very nice interface and overall it's a smooth running program. Great network for drug screens and timely background screening results.

Cons

I would like the move to their Modern Hub completed. Right now we have the two options and can toggle between them. Do the Modern view and just continue to improve that.

Matthew
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Good Product. Beyond Terrible Customer Service

Reviewed on 02/08/2024

As mentioned in my Pros section, running background checks were relatively easy but the customer...

As mentioned in my Pros section, running background checks were relatively easy but the customer service gets a 0/10/. Only option to pay is by ACH without a service fee. $5500 in background checks over the course of a few months and now I have to ear 3% using credit card.

Pros

Running background checks were relatively easy - single use and bulk

Cons

Customer Service and Payment Method - no online payment. 3% fee to use credit card

Lisa
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sterling Review

Reviewed on 15/07/2024

I have had a positive experience with Sterling.

I have had a positive experience with Sterling.

Pros

Sterling is very user friendly and the process is very timely.

Cons

Sometimes the different options available can be confusing.

Sharyn
Sharyn
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Robust background screening solution

Reviewed on 05/12/2018

Pros

I have used other background check services but this one is the most thorough. It can do a credit check very quickly. Doing a standard background check is typically quick unless the candidate has lived in several different states. For any background check platform, it will generally take a while for it to get through all the states so that's not atypical. I have had more success than not and I do like the way the reports are listed. It's very clear cut and concise.

Cons

On one occasion, I did have a background check take a long time for a candidate and it held up their employment. I'm not sure why it got stuck other than I was told the court was taking a long time releasing records but overall that was the only con I really encountered.

Showing 5 reviews of 27 Read all reviews

Sterling FAQs

Below are some frequently asked questions for Sterling.

Sterling offers the following pricing plans:

  • Starting from: USD 1.00
  • Free Trial: Not Available

Please contact Sterling directly for pricing details.

Sterling has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Sterling supports the following languages:

English

Sterling supports the following devices:

Sterling integrates with the following applications:

Agile HR, Avature, Bullhorn ATS & CRM, Cornerstone HR, Fountain, Greenhouse, JazzHR, Jobvite, Lever, LinkedIn for Business, Pereless, SmartRecruiters, SmartSearch, TalentReef, iCIMS Talent Cloud

Sterling offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Sterling.