HungerRush 360
About HungerRush 360
HungerRush is a leading provider of integrated restaurant solutions that make it easier to delight guests, drive loyalty, and manage restaurants from anywhere. HungerRush 360 is our all-in-one cloud POS system that integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business.
Key benefits of HungerRush 360
Marketing and Loyalty:
Elevate your marketing strategies with HungerRush 360 Marketing, a comprehensive, done-for-you service designed to drive repeat business and enhance customer loyalty. Automated email and text marketing campaigns seamlessly connect with your customer base, providing valuable feedback. HungerRush 360 Loyalty offers complete control over customizing how guests earn and redeem points, delivering a personalized loyalty experience.
POS and Payments:
Experience the power of HungerRush 360, a true all-in-one restaurant POS system integrated seamlessly with payments. This system combines order handling with customer loyalty, delivery, inventory management, marketing, and online ordering. The POS terminals, tablets, and printers provided by HungerRush are durable, dependable, and designed for the unique demands of the restaurant industry. Products are covered by a monthly service agreement, ensuring comprehensive service and replacement coverage.
Online Ordering:
Unlock an additional revenue stream with HungerRush 360 Online Ordering, offering a personalized, branded website. Minimize ordering friction, making it easy for customers to place orders, while streamlining order management for staff. Features like order throttling and seamless integration with the POS enhance the online ordering process.
Delivery:
Revolutionize food delivery management with HungerRush 360, providing the best of both worlds. Seamlessly dispatch and manage both in-house and third-party drivers, including popular services like DoorDash. The integration with Google Maps offers complete visibility, allowing real-time tracking of all deliveries, eliminating blind spots, and ensuring efficient operations.
Hardware:
Choose from a range of restaurant hardware crafted by HungerRush, including POS terminals, tablets, printers, kitchen display systems, and more. Designed by restaurant experts, this hardware is durable, dependable, and tailored to meet the unique demands of the industry. Enjoy peace of mind with products covered by a monthly service agreement, ensuring seamless support, service, and replacement as needed.
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Reviews
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- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hunger Rush satisfies our technology needs
Reviewed on 20/08/2024
We have a great relationship with them and look forward to the future. We changed from our previous...
We have a great relationship with them and look forward to the future. We changed from our previous POS company mostly dues to online ordering issues. Now our customers love their ordering experience both on our mobile app and regular browser ordering.
Pros
They have the technology in place to keep up with the fast changing digital world. They are organized in implementing new locations and updates.
Cons
There seems to be confusion when it comes to billing for different services especially with the new High Radius billing implementation.
Reasons for Switching to HungerRush 360
They came and met with us in person to demonstrate the products capabilities and the path forward.- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A POS that does not live up to the acronym for once!
Reviewed on 08/05/2024
I have found Hungerrush to be extremely user friendly and responsive whenever we rarely run into...
I have found Hungerrush to be extremely user friendly and responsive whenever we rarely run into issues. I feel like Hungerrush allows us to focus on what we need to so that we can best be successful in our every day mission of wow'ing our guests.
Pros
Hungerrush makes my team's job easier which means happier team, happier guests! Customer service is top notch and they are truly invested in being great partners.
Cons
My only issue with Hungerrush was lack of kiosks. However, in true Hungerrush fashion, we are currently in a series of calls to discuss how that can be rectified quickly but correctly. Love being with a solution minded partner!
Reasons for Choosing HungerRush 360
Absolutely WORST point of sale since 1990. Products that are not well thought out, roll out was awful and cumbersome, customer service was non existent and there was always an annual required upsell with products less than 5 or 6 years old sunsetting.Switched From
ThriveReasons for Switching to HungerRush 360
Recommended by several other happy customers.- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Give this review a title???
Reviewed on 14/11/2024
its been very up and down over the last few years but the last 6-10 months have been nothing but up...
its been very up and down over the last few years but the last 6-10 months have been nothing but up and very strong positives which is why this very is so positive.
Pros
Doordash and Ubereats integration. texting the customer their order updates. [sensitive content hidden] is great, very responsive and always gives 100%. Employee of the year. Yall are doing great.
Cons
There is still a lack of menu consistency amongst multiple stores. There needs to be a "brand menu" but it still needs to have some customization to be manipulated for individual stores. EX: Food is the same at multiple stores but alcohol is different at stores. it would be nice to change one food item and it change at all stores.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Way overrated
Reviewed on 12/05/2023
Terrible. They took a week to install, and it was only a week because i was calling everyday,...
Terrible. They took a week to install, and it was only a week because i was calling everyday, tablets wont work if you are 5 feet away from the router, freezes all the time, cheap, outdated - made in china. Customer service will be available 24/7, but they have very limited knowledge, if your issue will be a little complicated, be prepared to work without POS for hours, specially if it is after 5pm. There is no one you can talk to, no one is responsible, your account manager is a teenager, if you be able to talk to your account manager, she/he will be more prepared to lie to you instead of getting through your issues. Huge mistake, i went to hunger rush formally revention, thinking about they would make my life easier, with employee shortage, it made the situation way worse.
Pros
Software integration, friendly, extremely easy on employee the training.
Cons
They got stock in 1999, great software but outdated hardware, cheap kind. When you purchase a POS like hunger rush, for the price you pay, you will expect a lot more than what they offer. Outdated, slow, very expensive. customer service fast to answer, but really slow to fix your issue, when they can fix it, most of the time they have to escalate and you will be waiting forever, some times weeks. I had only one computer for 2 months, because they could not fix the tablets.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great POS for any restaurant
Reviewed on 24/10/2024
We have used them for almost 10 years and in that time they have been consistent and always willing...
We have used them for almost 10 years and in that time they have been consistent and always willing to help us out with any issues we have. They also follow through any tech issues until a resolution is found.
Pros
I like that is is all inclusive and is not like other POS companies that require you to piece it together one service at a time.
Cons
It's really hard to get ahold of the accounting department if you have any accounting issues.
Reasons for Switching to HungerRush 360
Better delivery functionality over any of the othersHungerRush 360 FAQs
Below are some frequently asked questions for HungerRush 360.Q. What type of pricing plans does HungerRush 360 offer?
HungerRush 360 offers the following pricing plans:
- Starting from: USD 0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Contact HungerRush for pricing details.
Q. Who are the typical users of HungerRush 360?
HungerRush 360 has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does HungerRush 360 support?
HungerRush 360 supports the following languages:
English, Spanish
Q. Does HungerRush 360 support mobile devices?
HungerRush 360 supports the following devices:
Android (Mobile)
Q. What other apps does HungerRush 360 integrate with?
HungerRush 360 integrates with the following applications:
Chowly, Decision Logic, DoorDash, Getlinked, HotSchedules, Olo, Restaurant365
Q. What level of support does HungerRush 360 offer?
HungerRush 360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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