TalkChief
About TalkChief
TalkChief, a cloud-based telephony solution tailored for call centers, nonprofits, startups, and enterprises, offers a plethora of advanced features to cater to tech-savvy users seeking in-depth software functionality.
One standout feature is TalkChief's Advanced Call Flow Builder, empowering administrators to intricately design and customize the path of inbound calls. This intuitive tool allows for the creation of dynamic call flows, enabling a tailored and efficient communication experience for both customers and agents.
Dynamic Call Routing is another key functionality that sets TalkChief apart. Businesses can intelligently route calls based on various parameters such as agent skills, availability, language, and location. This dynamic approach ensures that calls are directed to the most suitable team members, enhancing overall efficiency and customer satisfaction.
For real-time insights, TalkChief provides a Live Calls Dashboard. This dashboard offers a comprehensive overview of ongoing calls, allowing supervisors and administrators to monitor call activities in real time. This live monitoring capability is crucial for call center management, enabling prompt decision-making and ensuring that operations run smoothly.
In addition to these features, TalkChief boasts a robust set of tools for administrators, including the ability to create personalized greeting messages, access detailed reports, and implement Interactive Voice Response (IVR) systems. The platform also supports conference calls, business hour definition, and the blacklisting of spam numbers or bots. Custom filters facilitate easy searches for specific conversations, while the recording and cloud-based storage of calls provide a secure archive for managerial purposes.
Moreover, TalkChief seamlessly integrates with third-party systems, including popular customer relationship management (CRM) platforms like Pipedrive, HubSpot, Zoho, Odoo, and more. This ensures a cohesive and interconnected communication ecosystem for businesses seeking comprehensive telephony solutions.
Key benefits of TalkChief
- Instantly acquire numbers in 130+ countries worldwide through TalkChief Platform
- Effortlessly handle complex business requirements
- Unlock advanced features tailored to diverse business needs, such as Advanced Call Flow Builder and Live Calls Dashboard.
- Elevate call pickup rates by up to 60% with cutting-edge sales algorithms
- Gain insightful reports and dashboards for team performance visibility
- Get started in just 5 minutes with user-friendly simplicity!
- Effortlessly integrate with popular CRMs like Zoho, Hubspot, and Pipedrive.
- No technical expertise required – simple installation and use of TalkChief SoftPhone.
Images
Not sure about TalkChief?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Aircall
Dialpad
Talkdesk
ChannelApe
Reviews
Already have TalkChief?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 05/04/2021
Pros
Easy to use, clean nice flow builder . Great for small and medium call centers .
Cons
Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .
Response from TalkChief
Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome UI and Great Features
Reviewed on 27/03/2021
They provide all features and functionality that I need, without adding complexity to the implementa...
They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!
Pros
Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling
Cons
Can't say anything really hear, I love the product, but I wish to have more integrations in the near future
Reasons for Choosing TalkChief
Price tag and support issuesSwitched From
AircallReasons for Switching to TalkChief
I had a demo with one of their team, they are so friendly and they care about nothing but to deliver value to my business, I was sold before the demo was overResponse from TalkChief
Thank you Yazan for your review, we truly appreciate your honest feedback!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Amazing and user friendly
Reviewed on 20/08/2024
My overall experience with Talk Chief has been exceptional. They consistently demonstrate a high...
My overall experience with Talk Chief has been exceptional. They consistently demonstrate a high level of professionalism, responding swiftly and effectively to all inquiries. Their support is both attentive and efficient, ensuring that every concern is addressed promptly. The combination of their quick response times and professional demeanor makes interacting with them a seamless and positive experience.
Pros
I've been truly impressed with the level of support I've received. The team has been incredibly efficient, always providing quick and helpful responses whenever I reach out. Their promptness and clear communication have made a significant difference, ensuring that all my concerns are addressed swiftly and effectively. It's refreshing to experience such reliable and attentive service.
Cons
While my experience with Talk Chief has been largely positive, one aspect I find lacking is the absence of a dedicated soft phone app. Having a streamlined, user-friendly app for managing calls and communications would significantly enhance convenience and accessibility. I hope Talk Chief prioritizes developing this feature soon to further improve the overall user experience.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive VoIP Features, Great Customer Support
Reviewed on 28/08/2024
Pros
TalkChief is a comprehensive VoIP solution that exceeds my expectations. Its intuitive interface and customizable features make it easy to tailor the platform to my specific needs.
The support team is exceptional, always quick to respond and knowledgeable about the platform. They are friendly and helpful, making it a pleasure to interact with them. Additionally, TalkChief's competitive pricing and especially with their startup's discounts make it an affordable option for businesses of all sizes.
Cons
TalkCheif has consistently exceeded our expectations. Even when we encountered minor issues, their support team was quick to address and resolve them.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
just go for it
Reviewed on 29/02/2024
very positive overall, very kind and supportive staff, very impressed with their deep knowledge of...
very positive overall, very kind and supportive staff, very impressed with their deep knowledge of the field.
Pros
amazing support, very intuitive and easy to use..
a life saver for businesses in some cases.
Cons
nothing out of the ordinary..
set up was pretty fast and you just start working!
TalkChief FAQs
Below are some frequently asked questions for TalkChief.Q. What type of pricing plans does TalkChief offer?
TalkChief offers the following pricing plans:
- Starting from: USD 8.00/month
- Pricing model: Subscription
- Free Trial: Available
TalkChief is offered across three pricing plans, outlined below. A 7-day free trial is available and a discount is given for annual commitments. For big teams, we provide a free pilot period to enable your whole team to fully test our system with no commitment and for $0 cost! TalkChief Pricing: Essential: $9 per month and $8 per month when billed annually Growth: $15 per month and $13 per month when billed annually Professional: $20 per month and $17 per month when billed annually Enterprise: Contact TalkChief for pricing details
Q. Who are the typical users of TalkChief?
TalkChief has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TalkChief support?
TalkChief supports the following languages:
English, Hebrew, Spanish
Q. Does TalkChief support mobile devices?
TalkChief supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TalkChief integrate with?
TalkChief integrates with the following applications:
Bitrix24, HubSpot CRM, Odoo, Pipedrive, Salesflare, Zoho CRM
Q. What level of support does TalkChief offer?
TalkChief offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for TalkChief.
