TalkChief Reviews
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18 Reviews
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 05/04/2021
Pros
Easy to use, clean nice flow builder . Great for small and medium call centers .
Cons
Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .
Response from TalkChief
Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome UI and Great Features
Reviewed on 27/03/2021
They provide all features and functionality that I need, without adding complexity to the implementa...
They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!
Pros
Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling
Cons
Can't say anything really hear, I love the product, but I wish to have more integrations in the near future
Reasons for Choosing TalkChief
Price tag and support issuesSwitched From
AircallReasons for Switching to TalkChief
I had a demo with one of their team, they are so friendly and they care about nothing but to deliver value to my business, I was sold before the demo was overResponse from TalkChief
Thank you Yazan for your review, we truly appreciate your honest feedback!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Amazing and user friendly
Reviewed on 20/08/2024
My overall experience with Talk Chief has been exceptional. They consistently demonstrate a high...
My overall experience with Talk Chief has been exceptional. They consistently demonstrate a high level of professionalism, responding swiftly and effectively to all inquiries. Their support is both attentive and efficient, ensuring that every concern is addressed promptly. The combination of their quick response times and professional demeanor makes interacting with them a seamless and positive experience.
Pros
I've been truly impressed with the level of support I've received. The team has been incredibly efficient, always providing quick and helpful responses whenever I reach out. Their promptness and clear communication have made a significant difference, ensuring that all my concerns are addressed swiftly and effectively. It's refreshing to experience such reliable and attentive service.
Cons
While my experience with Talk Chief has been largely positive, one aspect I find lacking is the absence of a dedicated soft phone app. Having a streamlined, user-friendly app for managing calls and communications would significantly enhance convenience and accessibility. I hope Talk Chief prioritizes developing this feature soon to further improve the overall user experience.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive VoIP Features, Great Customer Support
Reviewed on 28/08/2024
Pros
TalkChief is a comprehensive VoIP solution that exceeds my expectations. Its intuitive interface and customizable features make it easy to tailor the platform to my specific needs.
The support team is exceptional, always quick to respond and knowledgeable about the platform. They are friendly and helpful, making it a pleasure to interact with them. Additionally, TalkChief's competitive pricing and especially with their startup's discounts make it an affordable option for businesses of all sizes.
Cons
TalkCheif has consistently exceeded our expectations. Even when we encountered minor issues, their support team was quick to address and resolve them.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
just go for it
Reviewed on 29/02/2024
very positive overall, very kind and supportive staff, very impressed with their deep knowledge of...
very positive overall, very kind and supportive staff, very impressed with their deep knowledge of the field.
Pros
amazing support, very intuitive and easy to use..
a life saver for businesses in some cases.
Cons
nothing out of the ordinary..
set up was pretty fast and you just start working!
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent call solutions for your business.
Reviewed on 10/03/2024
Excellent and highly recommended solutions for your business.
Excellent and highly recommended solutions for your business.
Pros
User friendly and excellent technical support.
Cons
Nothing really. I have been depending on TalkChief for my business for already more than a year and would love to continue with them.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TalkChief helped us improve our operations
Reviewed on 22/03/2024
Amazing experience, highly recommeneded
Amazing experience, highly recommeneded
Pros
Ease of use, we integrated our CRM in 10 min
Cons
We are looking forward for the new mobile softphone
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of TalkChief
Reviewed on 29/02/2024
It is great in a sense that everything seems easy and doable
It is great in a sense that everything seems easy and doable
Pros
It’s easy implementation. It was super friendly and the process took no time.
Cons
Nothing in particular. The app is friendly and straightforward.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Talkchief review
Reviewed on 22/05/2023
Excellent, notably the support and communication is the best
Excellent, notably the support and communication is the best
Pros
The support mechanisms work super well and fast. The tool is easy to setup and use
Cons
Some features could be better developed such as phone application, system alerts for notifying not being reachable when team is not connecting.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best VOIP service providers out there
Reviewed on 03/06/2021
Pros
Very easy to set up and a very user friendly
Cons
Nothing so far. It took a few minutes to set up and ready to go
Response from TalkChief
Thank you for your feedback :)
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Talk Chief Is the best!!
Reviewed on 22/01/2023
Pros
Product is very easy to use and many tools and features allows great flexibility. Amazing tool
Cons
Nothing it is great feature and product
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 16/01/2023
Perfect for any phone and voip users
Perfect for any phone and voip users
Pros
Dashboard and live monitoring, and top up
Cons
Nothing untill now, talkchief contains all the features i needed
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dashboard
Reviewed on 18/01/2023
Pros
Simplicity and user-friendlyAlso it was a cheap
Cons
Nothing was badAnd it was an amazing experiance
- Industry: Program Development
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Business Phone
Reviewed on 27/12/2021
I really liked the fact that they offer a demo call after you register, they were patient,...
I really liked the fact that they offer a demo call after you register, they were patient, answering all our questions and very supportive. I definitely recommend that you try them.
Pros
The level of support is amazing, and they are are continuously improving and adding more integrations to the system, i personally asked them for a special integration for ZOHO crm, and within 2 weeks they delivered.
Cons
I am very happy. Nothing at the moment, so far so good.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love this software, Great quality of voice!
Reviewed on 27/12/2021
Really good, an amazing follow-up to make sure you are managing and don't need any help. I know...
Really good, an amazing follow-up to make sure you are managing and don't need any help. I know they are a startup, but still, they are doing great.
Pros
The fact that I can use the softphone on my mobile and mac, I'm reachable everywhere, i don't miss calls anymore
Cons
Need some design improvements of the platform?
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good solution
Reviewed on 28/03/2021
Very happy with the experience, can't complain. I like the fact that I can see the cost of calls...
Very happy with the experience, can't complain. I like the fact that I can see the cost of calls per driver through the dashboard.
Pros
My drivers are able to use it on their mobiles (android and IOS), easily, calls quality are good and clear, and i'm able to monitor each driver calls, incoming and outgoing, while controlling the cost.
Cons
Would be good to have the possibility to make my own reports, however their support team said that it's in their plan for next quarter, and they offered to build me an on-demand tailored report if I'm interested free of charge, that was amazing!
Response from TalkChief
Thank you Luay for your review :)
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful to use easy to install
Reviewed on 07/10/2021
very good
very good
Pros
I really liked the reports, especially the one showing the agent performance which helped me measure their KPIs, and thus provide a better experience to our clients.
Cons
Although they shared with me that they are currently working on it, it would be great to add as many integrations as possible.
Response from TalkChief
Thank you Ihab for your positive feedback. We are working currently to onboard many integrations, stay tuned!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I like the system, easy to use
Reviewed on 03/10/2021
This Voip system helped us reduce cost, and the quality of voice is very good. no interruptions, no...
This Voip system helped us reduce cost, and the quality of voice is very good. no interruptions, no disconnections or delay.
Pros
Its really easy to use once configured. it helped us save money
Cons
nothing i can think about, maybe to add other languages in addition to English?
Response from TalkChief
Thank you Dalal for using TalkChief. We are very happy with your feedback and positive experience
