Funnel
About Funnel
Funnel is a real estate CRM and marketing software that helps businesses streamline apartment marketing and leasing processes via a unified portal. It enables professionals to manage and post listings on various internet listing service (ILS) platforms and automatically update listings across multiple sites.
Funnel allows property managers to interact with owners and tenants, automate operational workflows, and generate custom reports. The application also lets employees handle click-to-dial calls from the browser and transcribe inbound and outbound calls in real-time.
Funnel facilitates integration with various third-party email tracking and property management systems (PMS), enabling businesses to push and pull data across systems.
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Loved using funnel.
Reviewed on 20/09/2022
Funnel has embraced our requests for new product features, accepted our criticism and ideas,...
Funnel has embraced our requests for new product features, accepted our criticism and ideas, offered countless one-on-one and group training sessions, produced personalized training materials, and so forth. They clearly place a high priority on long-term customer relationships, seek to provide dependable workflows, solutions, and connections, and ultimately care about our success.
Pros
Compared to other CRM systems I've tested, it's more user-friendly and offers more user-specific settings. Prospect outreach and acquisition have never been more reliable thanks to automated email and SMS auto-marketing responses and insightful, significant, and prospect-converting discussions with Funnel's Virtual Leasing Agent and ChatBot. Funnel has communication covered, from encouraging prospects to self-schedule tours to telling potential residents that their application has been approved.
Cons
The deployment of Funnel is a complicated procedure, but it can be successfully completed with the guidance and support of your account's designated Customer Success Manager, who is responsible for overseeing the whole implementation process, and Funnel's easily available Support Team.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love Funnel!!
Reviewed on 22/11/2021
It's been fantastic! It was very easy to learn the platform and the reporting is top-notch.
It's been fantastic! It was very easy to learn the platform and the reporting is top-notch.
Pros
It's very user-friendly and allows for more user-specific settings compared to other CRM systems I've used.
Cons
I haven't found anything I dislike about the software.
Response from Funnel Leasing
We're so pleased Funnel has given your leasing team the flexibility you've been looking for and improved your CRM experience. Thanks so much for your review!
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy to be part of the winning team. Funnel is a catalyst to great marketing achievements.
Reviewed on 27/11/2023
Marketing enhanced under one roof. Extremely secure platform and very resourceful. I like it.
Marketing enhanced under one roof. Extremely secure platform and very resourceful. I like it.
Pros
Generally, Funnel has built the best picture for data connection all over the marketing fields. Data sharing with relevant market is a key achievement for me. I find Funnel quite impressive in enhancing marketing strategies. I would highly recommend Funnel.
Cons
Good as new. I don't have any complaints so far. Funnel is impressive.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Game-Changing CRM | Redefining the Standard
Reviewed on 25/11/2021
As technology is constantly expanding and evolving, your organization's usage scenarios will too....
As technology is constantly expanding and evolving, your organization's usage scenarios will too. From my experience, Funnel is truly dedicated to its customers, anticipating future growth and development. Funnel has welcomed our product feature requests, feedback and suggestions, provided numerous one-on-one and group training sessions, created custom training documents, and the list goes on. It's clear they value long-term client partnerships, strive for resilient integrations, workflows, and solutions, and ultimately our success.
Overall, Funnel has earned our trust and confidence through its product and partnership. Our experience has been personable, incredibly beneficial, and a blast!
Pros
Funnel's omnichannel communication platform enables agents to effectively and efficiently build prospect relationships, all from one central interface. All voice, email, and SMS communications are documented, organized, and easy to review.
Funnel's slew of automation and A.I. features takes the CRM's level of productivity over the top. With automatic email and SMS auto-marketing replies and intelligent, meaningful, and prospect-converting conversations using Funnel's Virtual Leasing Agent and ChatBot, prospect coverage and conversion have never been so consistent.
From inviting prospects to self-schedule tours to informing future residents of their application's approval, Funnel has communication covered. Agents have the tools to stay focused on closing and building meaningful rapport while tailoring each prospect's renter-centric experience.
Cons
Implementation - to be expected.
Funnel's implementation is a robust process but fully manageable with the direction and assistance from your account-designated Customer Success Manager, assigned to the lifecycle of your implementation, and Funnel's readily available Support Team.
Depending on your company's fully-featured use case, your implementation timeframe will vary.
Funnel FAQs
Below are some frequently asked questions for Funnel.Q. What type of pricing plans does Funnel offer?
Funnel offers the following pricing plans:
- Starting from: USD 1.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is on a per unit, per month basis. Contact us for your own quote.
Q. Who are the typical users of Funnel?
Funnel has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Funnel support?
Funnel supports the following languages:
English
Q. Does Funnel support mobile devices?
Funnel supports the following devices:
Q. What other apps does Funnel integrate with?
Funnel integrates with the following applications:
Anyone Home, AppFolio Property Manager, Craigslist Posting, Gmail, MRI ProLease, MRI Software, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Microsoft Outlook, RealPage, RealPage IMS, ResMan, Yardi Breeze, Yardi Voyager
Q. What level of support does Funnel offer?
Funnel offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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