Energy & Utilities Cloud
About Energy & Utilities Cloud
Energy & Utilities Cloud by Salesforce helps businesses streamline utility customer service management and engagement operations via a unified platform. It enables employees to communicate with suppliers, capture and store customer data in a centralized repository, and conduct predictive analytics.
It provides a variety of features such as document generation, a self-service portal, case management, document storage, role-based access, permission management, and more. The platform allows professionals to collaborate with internal and external stakeholders, prepare quotes, and set up rates by gaining insights into market pricing. Energy & Utilities Cloud also lets sales teams identify cross-selling and upselling opportunities across multiple channels.
Energy & Utilities Cloud supports integration with various third-party applications, such as Microsoft Outlook, Gmail, Google Sheets, and more via an API. It also enables managers to assign cases to team members, synchronize data across systems, maintain product catalogs, configure workflows, and generate custom reports.
Key benefits of Energy & Utilities Cloud
- Digitize and personalize the customer utility experience
- Help customers reach energy goals
- Improve on-site safety and efficiency
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Energy & Utilities Cloud FAQs
Below are some frequently asked questions for Energy & Utilities Cloud.Q. What type of pricing plans does Energy & Utilities Cloud offer?
Energy & Utilities Cloud offers the following pricing plans:
- Starting from: USD 350.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Energy & Utilities Cloud (Service) - Starting at $350/month (billed annually) Energy & Utilities Cloud (Sales) - Starting at $425/month (billed annually) Energy & Utilities Cloud (Sales & Service) - Starting at $450/month (billed annually)
Q. Who are the typical users of Energy & Utilities Cloud?
Energy & Utilities Cloud has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Energy & Utilities Cloud support?
Energy & Utilities Cloud supports the following languages:
English
Q. Does Energy & Utilities Cloud support mobile devices?
Energy & Utilities Cloud supports the following devices:
Q. What other apps does Energy & Utilities Cloud integrate with?
We do not have any information about what integrations Energy & Utilities Cloud has
Q. What level of support does Energy & Utilities Cloud offer?
Energy & Utilities Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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