eZee Frontdesk
About eZee Frontdesk
eZee FrontDesk is an on-premise hotel management software designed to help businesses handle reservations, room operations, housekeeping, guest engagement, banqueting, and more. The platform is globally accepted as it caters to the needs of vacation rentals, resorts, hotels, motels, and other hospitality businesses.
eZee FrontDesk offers a range of integrated modules, which includes tools for managing front and back-office operations, group bookings, minibar, and guest relationships. It helps employees create and maintain guest profiles, track inventories, handle group check-in and check-out, manage cancellation or no show, and conduct night audits.
eZee FrontDesk facilitates integration with various third-party online booking and channel management systems, helping organizations receive bookings from websites and other online booking sources like OTAs, GDS, and more.
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- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I like very much to use eZee FD and Burrp and fell really comfort
Reviewed on 20/08/2019
I am using eZee Frontdesk since 2013 and I really love this application and think it is very...
I am using eZee Frontdesk since 2013 and I really love this application and think it is very effective for hotel management. Very easy to operate and similar easy to make some other realize.
Pros
easy to use, more effective and can customize. especially I think the support team is very much effective to use eZee cause their cordially assistance inspired us to use eZee application.
Cons
Some bug and some issues will take more time.
Response from eZee Technosys
Hi Mahbubur Rashid,
Thank you for your kind words. It feels great to know that our solutions and services are meeting your expectations. Our support team is present 24x7 at your service. Keep spreading the word around.
Regards,
Team eZee.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I like how easy and user friendly this system is,
Reviewed on 16/05/2017
Data Security and Operation generally
Downtime is very minimal
Data Security and Operation generally
Downtime is very minimal
Pros
easy of use and 24/7 online support, Also it keeps every single transaction by all users, User privileges are well structured
Cons
Some functionality and templates I.e reports can not be changed to meet users requirements
Like payroll module should be restructured to meet stands all all countries more so Kenya
Response from eZee Technosys
Hi Kenneth,
Thanks for your feedback. We are glad to know that you found our system easy and user friendly. your mentioned Pros take us one step closer to our aim to facilitate you in best way we can.
Regarding your thoughts on changing templates/functionalities, they can always be customized as per your requirements. Kindly reach us at [email protected]
And for Payroll Module, it is build to cater to all the essential payroll management needs as a part of a PMS system. If you are looking for advanced features, maybe you can try Aruti (http://aruti.com/). The best part is, this software is at present widely being used in your region. Do contact us for more details.
Regards, Team eZee!
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
The software Lags and has bugs but if that could be fixed it would be great
Reviewed on 24/01/2018
I learnt a lot from software. Making reservation, updating and canceling. IT basically gave me and...
I learnt a lot from software. Making reservation, updating and canceling. IT basically gave me and idea of what the hotel business is all about
Pros
Ability access information with the organization
Sharing information is easy over the client server set up
Cons
At times it would freeze and affect the time to which work is done and it doesnt look good when there is guest standing an waiting at the front desk
and there are times when some features would not work for example canceling rooms or updating rooms etc.
Response from eZee Technosys
Hi Delano. Firstly thanks for taking time to rate us. We are sorry for the inconveniences faced by you and we are always up to resolve our customer queries on our 24x7 live support. Also, I would like to inform you that we have released eZee FrontDesk 7.0 which has got a lot of performance improvements. You should contact your account manager for the same. Any further suggestions are always welcome on [email protected]
Regards, Team eZee.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Personal in support are always helpful and instantly responding. Specially Govind!
Reviewed on 19/03/2018
Pros
Easy to use, great value for the money! Also comes in different languages so we got it in spanish. There are other modules that are a complement and we will be interest in getting them; it is a full concept.
Cons
Almost nothing; it takes some learning time, but that is common in any new specialty software.There is always place for improvement so please keep updating this software as you guys always doing it.
Response from eZee Technosys
Hi Oscar. Awesome thing, you took time to rate us. Our support team specially Govind got highly motivated after reading your review. Yes, we do understand that every software has a learning curve, and we try our best to ensure its smooth and easy. We work round the clock on product enhancements and release them timely. Be assured of it. Have something to say? Feel free to write to us at [email protected]. Regards, Team eZee.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User friendly property management system for Hotels/ Motels / Hostels and Villas
Reviewed on 11/11/2022
Pros
The system has almost all the functionalities. It is easy to get used to the system.
Cons
it should have multi-currency functions.
Response from eZee Technosys
Hi Sidath,
Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We will surely consider your suggestion in future updates.
Regards,
Team eZee
eZee Frontdesk FAQs
Below are some frequently asked questions for eZee Frontdesk.Q. What type of pricing plans does eZee Frontdesk offer?
eZee Frontdesk offers the following pricing plans:
- Starting from: INR 1,150.00/one-time
- Pricing model: Free Version
- Free Trial: Available
Q. Who are the typical users of eZee Frontdesk?
eZee Frontdesk has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does eZee Frontdesk support?
We do not have any information about what languages eZee Frontdesk supports
Q. Does eZee Frontdesk support mobile devices?
eZee Frontdesk supports the following devices:
Q. What other apps does eZee Frontdesk integrate with?
We do not have any information about what integrations eZee Frontdesk has
Q. What level of support does eZee Frontdesk offer?
eZee Frontdesk offers the following support options:
24/7 (Live rep), Chat
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