Playground
About Playground
Playground is child care management software used by child care centers, in-home providers, before/after school programs, Montessori preschools. Trusted by 300,000+ providers, teachers, and families. Lower your costs with Playground, the modern child care management software that eliminates admin busywork and delights families. Our top-rated software includes essential features like billing, family engagement, digital paperwork, attendance, food program management, reporting, staffing, and more. Enjoy a 1:1 dedicated account manager and live human support with response times below 60 seconds. Join 100,000+ satisfied child care providers, teachers, and families using Playground.
Key benefits of Playground
Attendance: Student rosters, multiple contactless check-in/out options, carline queues, QR code sign-in/out, play dates, carpools.
Family Billing: Automatic invoicing, in-app tuition payments, offline payments, autopayments, pass along processing fees.
Enrollment: Unique page for your center, enrollment dashboard, multiple attendance plans, online applications w/fee processing, discount codes, accurate student and family data.
Documents: Upload PDFs to generate fillable online forms, families upload requested documentation, automatically send enrollment forms, stop chasing missing or incomplete forms.
Communication: Stay engaged with families through individual and group chats, announcements, photo and video sharing, record every activity and milestone with push notifications.
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Reviews
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- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST app if you want simple, highly efficient and does it ALL!!
Reviewed on 13/04/2023
We were able to move the money we normally spent on people chasing families for payments, on...
We were able to move the money we normally spent on people chasing families for payments, on keeping licensing documents and more, and use that to pay our teachers more money. Playground has made everyone happy.
Pros
So easy to use, the support we get is immediate when we have a question and it has all the features we need to run a preschool.
Cons
There is nothing missing that we can think of
Response from Playground
Thank you for sharing your positive experience with Playground! We're thrilled to hear that you find the app simple, efficient, and comprehensive for running your preschool. It's great to know that the immediate support you receive has been helpful and that all the features you need are available.
We're especially happy to hear that Playground has allowed you to reallocate funds toward paying your teachers more, enhancing overall satisfaction. If there's anything else you'd like to share or suggest, we're here to listen and assist!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Playground is the best
Reviewed on 26/08/2024
I am constantly learning how to do new things with Playground, which is great! Overall, my...
I am constantly learning how to do new things with Playground, which is great! Overall, my experience has been superb, and it makes my day much more enjoyable!
Pros
It isvery easy to use, yet very powerful. The staff is great, and they are very receptive to ideas to add or improve Playground. Our parents really like how easy it is to sign their children in and out, and the communication with staff. WE tried other products and feel that Playground gives us the best value!
Cons
As an Administrator, I can't do some things from the App such as fix other staff members time in or time out, and I can't run reports.
Response from Playground
Thank you for your fantastic feedback! We're thrilled to hear that you find Playground both easy to use and powerful. It's wonderful to know that your parents appreciate the ease of signing children in and out, as well as the communication features. Your positive experience and the fact that it makes your day more enjoyable mean a lot to us. If you have any more thoughts or suggestions, we're always here to listen and support you!
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
luv n share
Reviewed on 05/12/2024
I love it i enjoy it i can commutation with the parents better
I love it i enjoy it i can commutation with the parents better
Pros
parents can fill out the paperwork online
Cons
n/a the price is a little experience other then that its good
Response from Playground
Thank you for your feedback! We’re so glad to hear that you love the convenience of having parents fill out paperwork online and that Playground has improved your communication with them. It’s wonderful to know you’re enjoying the platform. If you have any additional thoughts or need assistance, we’re always here to help!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not Easy To Use
Reviewed on 26/07/2024
I do not like Playground, there should be training for more than 30 mins and where the teachers and...
I do not like Playground, there should be training for more than 30 mins and where the teachers and administrators are using Playground during the training.
Pros
Have found nothing that I like about Playground.
Cons
Difficult to use for staff and parents. Not clear on how to use Playground and having virtual calls do not help.
Response from Playground
Thank you for sharing your feedback. We're sorry to hear that your experience with Playground has not been positive. We understand the importance of having a platform that's easy to use for both staff and parents.
Our goal is to provide the best possible experience, and we appreciate your input as it helps us improve. If you're open to it, we'd love to schedule a follow-up session to address any specific issues and offer additional support. Please don't hesitate to reach out so we can work together to enhance your experience with Playground.
- Industry: 2128
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The features are Incredible!
Reviewed on 26/10/2024
So far, they have been EXTREMELY helpful and accommodating, going out of their way to answer my...
So far, they have been EXTREMELY helpful and accommodating, going out of their way to answer my questions and look into adding some features. I love the one-on-one where we have video chat check-ins to see how I'm doing and if I have any questions.
Pros
There are so many features that are useful, some do not pertain to me, but I'm not burdened having to go through them.
Cons
It can be a little overwhelming, BUT see my description of the overall experience.
Response from Playground
Thank you for your fantastic feedback! We’re thrilled to hear that you find Playground’s features useful and that navigating through them is easy. It’s great to know that our team has been helpful and accommodating, going above and beyond to answer your questions and consider new feature requests. We’re glad you enjoy the one-on-one video chat check-ins—they’re a great way to stay connected and ensure you’re getting the most out of Playground. If there’s anything else you need, we’re always here for you!
Playground FAQs
Below are some frequently asked questions for Playground.Q. What type of pricing plans does Playground offer?
Playground offers the following pricing plans:
- Starting from: USD 0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Playground pricing is $2.00 (US) per student per month with no other fees, commitments, or contracts. Users can try Playground free for one full month with no feature restrictions.
Q. Who are the typical users of Playground?
Playground has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Playground support?
Playground supports the following languages:
English, Spanish
Q. Does Playground support mobile devices?
Playground supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Playground integrate with?
Playground integrates with the following applications:
HubSpot CMS Hub, HubSpot CRM, HubSpot Marketing Hub, KinderTrack, NetSuite, Stripe, Stripe Billing
Q. What level of support does Playground offer?
Playground offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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