Playground Reviews
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140 Reviews
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST app if you want simple, highly efficient and does it ALL!!
Reviewed on 13/04/2023
We were able to move the money we normally spent on people chasing families for payments, on...
We were able to move the money we normally spent on people chasing families for payments, on keeping licensing documents and more, and use that to pay our teachers more money. Playground has made everyone happy.
Pros
So easy to use, the support we get is immediate when we have a question and it has all the features we need to run a preschool.
Cons
There is nothing missing that we can think of
Response from Playground
Thank you for sharing your positive experience with Playground! We're thrilled to hear that you find the app simple, efficient, and comprehensive for running your preschool. It's great to know that the immediate support you receive has been helpful and that all the features you need are available.
We're especially happy to hear that Playground has allowed you to reallocate funds toward paying your teachers more, enhancing overall satisfaction. If there's anything else you'd like to share or suggest, we're here to listen and assist!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Playground is the best
Reviewed on 26/08/2024
I am constantly learning how to do new things with Playground, which is great! Overall, my...
I am constantly learning how to do new things with Playground, which is great! Overall, my experience has been superb, and it makes my day much more enjoyable!
Pros
It isvery easy to use, yet very powerful. The staff is great, and they are very receptive to ideas to add or improve Playground. Our parents really like how easy it is to sign their children in and out, and the communication with staff. WE tried other products and feel that Playground gives us the best value!
Cons
As an Administrator, I can't do some things from the App such as fix other staff members time in or time out, and I can't run reports.
Response from Playground
Thank you for your fantastic feedback! We're thrilled to hear that you find Playground both easy to use and powerful. It's wonderful to know that your parents appreciate the ease of signing children in and out, as well as the communication features. Your positive experience and the fact that it makes your day more enjoyable mean a lot to us. If you have any more thoughts or suggestions, we're always here to listen and support you!
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
luv n share
Reviewed on 05/12/2024
I love it i enjoy it i can commutation with the parents better
I love it i enjoy it i can commutation with the parents better
Pros
parents can fill out the paperwork online
Cons
n/a the price is a little experience other then that its good
Response from Playground
Thank you for your feedback! We’re so glad to hear that you love the convenience of having parents fill out paperwork online and that Playground has improved your communication with them. It’s wonderful to know you’re enjoying the platform. If you have any additional thoughts or need assistance, we’re always here to help!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not Easy To Use
Reviewed on 26/07/2024
I do not like Playground, there should be training for more than 30 mins and where the teachers and...
I do not like Playground, there should be training for more than 30 mins and where the teachers and administrators are using Playground during the training.
Pros
Have found nothing that I like about Playground.
Cons
Difficult to use for staff and parents. Not clear on how to use Playground and having virtual calls do not help.
Response from Playground
Thank you for sharing your feedback. We're sorry to hear that your experience with Playground has not been positive. We understand the importance of having a platform that's easy to use for both staff and parents.
Our goal is to provide the best possible experience, and we appreciate your input as it helps us improve. If you're open to it, we'd love to schedule a follow-up session to address any specific issues and offer additional support. Please don't hesitate to reach out so we can work together to enhance your experience with Playground.
- Industry: 2128
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The features are Incredible!
Reviewed on 26/10/2024
So far, they have been EXTREMELY helpful and accommodating, going out of their way to answer my...
So far, they have been EXTREMELY helpful and accommodating, going out of their way to answer my questions and look into adding some features. I love the one-on-one where we have video chat check-ins to see how I'm doing and if I have any questions.
Pros
There are so many features that are useful, some do not pertain to me, but I'm not burdened having to go through them.
Cons
It can be a little overwhelming, BUT see my description of the overall experience.
Response from Playground
Thank you for your fantastic feedback! We’re thrilled to hear that you find Playground’s features useful and that navigating through them is easy. It’s great to know that our team has been helpful and accommodating, going above and beyond to answer your questions and consider new feature requests. We’re glad you enjoy the one-on-one video chat check-ins—they’re a great way to stay connected and ensure you’re getting the most out of Playground. If there’s anything else you need, we’re always here for you!
- Industry: 2128
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Play ground is awesome!
Reviewed on 19/08/2024
Playground has been a great expirience and customer service has always been great with answering...
Playground has been a great expirience and customer service has always been great with answering questions.
Pros
I love that I can enter in what the kids eat, track diapers/potty.
My favorite feature is the billing portion- I love that you can set invoices to send automatically and parents can choose to have their payments come out automatically also!
Cons
I don't have any complaints, this program works very well for my daycare.
Response from Playground
Thank you for your feedback! We're delighted to hear that you love the ability to track kids' meals and diapers/potty in Playground. It's fantastic to know that the billing feature is your favorite, especially with the convenience of setting up automatic invoices and allowing parents to automate their payments. If you have any other thoughts or need assistance, we're always here to support you!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Playground is effective, helpful, and easy to use!
Reviewed on 17/10/2024
My overall experience has been very positive! I appreciate the attention to detail provided by the...
My overall experience has been very positive! I appreciate the attention to detail provided by the Playground team- it was so helpful that onboarding was thorough, and I have had quick responses any time I have a question. I am able to access communications and administrative functions easily and clearly.
Pros
Ease of use! We are able to easily communicate to families of children in our care. The ability to send photos is a great way to send evidence of learning home each day. I also really like how easy billing is through the Playground system.
Cons
Occasionally I have trouble remembering where some features are/have to search the help center to remember how to use certain functions.
Alternatives Considered
brightwheelReasons for Choosing Playground
Wonderschool was difficult to use and would not send notifications. It was difficult to communicate with parents when they were not aware they had messages or announcements.Switched From
WonderschoolReasons for Switching to Playground
We had access to Playground through our shared services network and Playground also seemed to be a much better value to cost ratio and easier to use.Response from Playground
Thank you for sharing your experience! We're thrilled to hear that Playground has been effective, helpful, and easy to use for communicating with families and sending daily learning photos. It’s wonderful to know that billing has been straightforward and that our team’s attention to detail has made onboarding and support seamless for you. We’re here to ensure everything remains smooth, so if you have any more questions or thoughts, please reach out anytime!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
In Home and Daycare Centers - This is a must have platform!
Reviewed on 03/09/2024
PERRRFECT - From learning about the program, purchasing and onboarding as well as user-friendly...
PERRRFECT - From learning about the program, purchasing and onboarding as well as user-friendly platform and quick response time. WIN WIN WIN!!! Plus the price is unbeatable!
Pros
The professionalism (Great Customer Service and Sales Department, User Friendly & Modern Technology (Great Programs, Services and all in one platform for childcare)
Cons
None at this time! I love that you can give them suggestions and they work on the platform to be the BEST for use Childcare owners and administration
Alternatives Considered
KINDERPEDIA, Procare Solutions, Famly, Lillio, Sawyer, Kangaroo and brightwheelReasons for Switching to Playground
User Friendly, Price, Customer Service, All in one platform (for the price I am saving sooooo much money not having to pay for multiple platforms)Response from Playground
Thank you for such a glowing review! We’re thrilled to hear that you find Playground a must-have platform for both in-home daycare and larger centers. It’s wonderful to know you appreciate the professionalism of our customer service and sales teams, along with the user-friendly, modern technology we offer. We’re especially glad that you’re enjoying the all-in-one platform and that your suggestions are valued as we continue to improve.
Your enthusiasm for the learning, purchasing, and onboarding experience truly means a lot to us. If you have any more thoughts or need assistance, we’re always here to help!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nicely streamlined features
Reviewed on 18/09/2024
The experience with customer support is very responsive.
The experience with customer support is very responsive.
Pros
I like being able to collect enrollment documents online
Cons
Some parents have a hard time navigating. I don't get notifications automatically when a family applies. They should add a feature that notifies staff when we post their weekly schedule.
Alternatives Considered
Procare SolutionsReasons for Choosing Playground
Price was better than the percentage of revenue we used to pay wonderschool.Switched From
WonderschoolReasons for Switching to Playground
A colleague recommendation over procareResponse from Playground
Thank you for your feedback! We’re glad to hear that you appreciate the streamlined features of Playground, especially the ability to collect enrollment documents online. It’s also great to know that you’ve had a positive experience with our responsive customer support. If you have any more thoughts or need further assistance, we’re here to help!
- Industry: 2128
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Care free person
Reviewed on 12/12/2024
So far so good with a few hang ups and understanding missed read
So far so good with a few hang ups and understanding missed read
Pros
Helping me keep everything in line withpayroll and students and myself.
Cons
Have not found any yet have not been all the way through the program
Response from Playground
Thank you for your feedback! We’re glad to hear that Playground is helping you stay organized with payroll, student management, and more. It’s great to know your experience has been positive so far. If you encounter any challenges or have questions as you continue exploring the program, our team is here to help and ensure everything runs smoothly for you!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Wonderful Child Care Solution
Reviewed on 26/07/2024
Overall, I have been quite pleased with my experience. It is nice to be able to have all student...
Overall, I have been quite pleased with my experience. It is nice to be able to have all student and staff information in one place. I am excited to try more features too!
Pros
I find that I can lessen my work load by using the features offered in Playground. I like how it is a time saver.
Cons
I wish I could set up multiple wages for employees for the payroll option. Some of our teachers act as lead teacher on some days and teacher assistant on other days. Currently, I manually have to write out which hours will be paid from which account and that adds an extra step.
Alternatives Considered
brightwheelReasons for Switching to Playground
The customer service. [sensitive content hidden] contacted me and walked me through every step, which was super helpful.Response from Playground
Thank you for your wonderful feedback! We're glad to hear that Playground has helped reduce your workload and saved you time. It's great that having all student and staff information in one place has been convenient for you. We're excited for you to explore more features and continue enjoying your experience. If you have any questions or need assistance, we're here to help!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Beautifully designed app
Reviewed on 16/08/2024
I am a new family child care business and playground made it easy for my transition as a new...
I am a new family child care business and playground made it easy for my transition as a new business owner. My families love it too for communication and updates for their little ones while in my care.
Pros
Everything! My all time favorite part of the app is the on the way button. It really helps to give me an idea if the parent is on the way or running late for pickup or drop off.
Cons
At times the cost for the app hurts my small business finances.
Alternatives Considered
brightwheelReasons for Switching to Playground
The app's appearance was more appealing to me than brightwheel, but still a very close comparison. I like both.Response from Playground
Thank you for your wonderful feedback! We're delighted to hear that you find Playground beautifully designed and that the On The Way button is a favorite feature for you. It's great to know that it helps you stay informed about parents' arrival times, making drop-offs and pick-ups smoother. We're also thrilled that Playground has made your transition as a new family child care business owner easier and that your families appreciate the communication and updates. If you ever have more thoughts or need support, we're here to assist you!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tough decision to change and thankful I did
Reviewed on 19/07/2024
Very positive experience in setting up our account!
Very positive experience in setting up our account!
Pros
Being new to playground, I have enjoyed knowing that the files are all in one location verses having several files. I am going to appreciate the billing portion of playground, and looking forward in having this form of communication available with our patrons.
Programming support with playground is awesome! I am sure I have asked several "dumb" questions, but not once have I felt belittled. The support staff has been very helpful in explaining each step. Appreciate this!
Cons
At this present time, I have not found anything that I can honestly say I don't like.
Response from Playground
Thank you so much for your thoughtful review! We're thrilled to hear that you're enjoying the centralized file management in Playground. It's great to know that our communication tools are beneficial for your interactions with families. Our friendly support team is always here to assist you, and we're glad that you've had a positive experience with them. There are no "dumb" questions, and we're happy to provide clear explanations for every step. We appreciate your feedback and are excited to continue supporting you. If you ever have any suggestions or need further assistance, please don't hesitate to reach out!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Playground Review from 14 year Director
Reviewed on 01/08/2024
Absolutely wonderful! We can not imagine running our business at all without playground!
Absolutely wonderful! We can not imagine running our business at all without playground!
Pros
I love that we are able to have a 1 stop shop for our entire paperwork needs for our center! We have been able to move every aspect of our business onto this system! We as well have our waitlist and all enrollment done online! NO more taking any waitlist information over the phone! We have those waitlist links directly on our social media and website!
Cons
So far nothing! Any issues that have came up were handled promptly by using the chat feature to speak with one of the creators of playground! Almost always it was user error something wasn't working :)
Alternatives Considered
brightwheelReasons for Switching to Playground
We choose playground as it was more user friendly and we wanted to have the ability to approve posts and also shut off the function of parents chatting teachers. We only wanted admin to have chats with parents.Response from Playground
Thank you for your feedback! We're delighted to hear that Playground has become a one-stop shop for all your needs and that you've successfully moved every aspect of your business onto the system. We're glad to know that any questions have been promptly addressed through the chat feature and that our support team has been helpful. If you have any further comments or suggestions, we're always here to support you!
- Industry: 2128
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One place for everything
Reviewed on 12/08/2024
Overall the experience I have had with the Playground employees have been excellent. [sensitive...
Overall the experience I have had with the Playground employees have been excellent. [sensitive content hidden] was great helping me get all set up and has been great when I need additional help. [sensitive content hidden] is great on the chat is has been able to help me immediately when I have any issues.
Pros
Very user friendly, for a early childhood educator that is also a business owner it is so helpful to have all the bookkeeping and tracking in one place.
Cons
Only con is can find so far is there is not a place for visitors to sign in. I continue to have a paper log.
Alternatives Considered
Procare SolutionsReasons for Choosing Playground
I also use Early Learning Ventures. I still use ELV. It is linked to our states child care assistance program.Switched From
KidKare AccountingReasons for Switching to Playground
Cost and more for smaller child care businessesResponse from Playground
Thank you for sharing your experience! We're delighted to hear that Playground has been so helpful for you as an early childhood educator and business owner, especially with having all the bookkeeping and tracking in one place. It's wonderful to know that your interactions with our team have been excellent and effective in resolving any issues you encounter through chat. If you have any more thoughts or need further assistance, we're always here to support you!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I highly recommend Playground!
Reviewed on 12/08/2024
Using playground has streamlined my preschool! It makes everything easier.
Using playground has streamlined my preschool! It makes everything easier.
Pros
keeping track of payments, automatic payments, digital paperwork, easy enrollment, receipts for parents and so much more!
Cons
So far it's been a great experience. I don't have any cons to report.
Alternatives Considered
brightwheelReasons for Choosing Playground
Playground support is better. Your team is fantastic.Switched From
brightwheelReasons for Switching to Playground
I prefer a smaller company with better personal support. Playground felt more personal.Response from Playground
Thank you for your enthusiastic recommendation! We're thrilled to hear that you’re enjoying features like payment tracking, automatic payments, digital paperwork, easy enrollment, and receipts for parents. It's great to know that your experience with Playground has been positive and that you have no cons to report. If you ever have any questions or need assistance, we're here to help!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Company
Reviewed on 29/07/2024
Great platform. Highly recommend! Having the roster, allergies, calendar, forms and resources in...
Great platform. Highly recommend! Having the roster, allergies, calendar, forms and resources in one place is spectacular. Not to mention the ability to post to the school and the newsletter function is valuable as well. We have yet to tap into so many more functions, but we plan on it.
Pros
The ease of use, the Enrollment Forms tracking, the customer service!
Cons
There are not too many negatives to Playground. The customer service respond and help is fantastic, they take suggestions into account and often implement the changes on their back end.
Response from Playground
Thank you for your glowing review! We're thrilled to hear that you find Playground easy to use and appreciate the enrollment feature and customer service. It's great to know that our team has been responsive and helpful, and that your suggestions have been taken into account and implemented.
We're glad you find value in having the roster, allergies, calendar, forms, and resources all in one place, as well as the ability to post to the school and use the newsletter function. We're excited for you to explore more of Playground's features and continue to make the most of the platform. Your recommendation means a lot to us, and we're here to support you every step of the way!
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Playground 2024
Reviewed on 16/02/2024
So far it has been a great experience. [sensitive content hidden] is AMAZING! I am thankful for...
So far it has been a great experience. [sensitive content hidden] is AMAZING! I am thankful for her and her ability to help me problem solve without making it seem like a hassle for her. Can't say enough great things about her!
Pros
I love that everything I need to help run my business is in one location. It is nice to have all that info available to the parents as well.
Cons
I wish there were more options available in the mobile portion.
Alternatives Considered
brightwheelReasons for Switching to Playground
We chose Playground because of it being a newer more personal company. We felt like they were more willing to treat us like people and not a number. As we have learned more about Playground I feel like that is exactly what we are. More of a part of the family instead of just another customer.Response from Playground
Thank you for your kind words! We're thrilled to hear that you chose Playground because of our personal approach and commitment to treating our customers like family. Building strong connections with our users is important to us, and we're grateful for your trust and support. If you ever have more insights to share or if there's anything else we can do for you, please don't hesitate to reach out. Thanks for being a valued member of the Playground family!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I Love Playground! (coming from a former Brightwheel user)
Reviewed on 30/07/2024
Everyone has been very helpful and it has been easy to use
Everyone has been very helpful and it has been easy to use
Pros
The ease of auto billing, everyone pays online and it's deposited directly into my account
Cons
If you miss payroll one week, it's a pain to get everything back on track
Response from Playground
Thank you for your enthusiastic feedback! We're thrilled to hear that you love using Playground. It's great to know that the auto-billing feature and online payment system have made the process seamless for you. We're here to make your experience as smooth as possible, and we're glad to see it's working well for you. If you have any other thoughts or suggestions, we're always eager to hear them!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Playground is the best
Reviewed on 29/07/2024
My overall experience with Playground has been 100% amazing.
My overall experience with Playground has been 100% amazing.
Pros
I like how playground is set up; it is very affordable, and the customer service is top-notch!
Cons
I do not like that I cannot log daily activities from the web site as well as from the app.
Response from Playground
Thank you for your wonderful feedback! We're thrilled to hear that you find Playground to be the best and appreciate its setup, affordability, and top-notch customer service. Your overall satisfaction and amazing experience mean a lot to us. We're continuously working to improve the platform, and your feedback helps us in that effort. If you have any other suggestions or questions, we're here to assist you!
- Industry: 2128
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Playground is a big help to a busy early childcare program
Reviewed on 26/07/2024
It's been great. The transition from a lesser quality to this one has been like going from an old...
It's been great. The transition from a lesser quality to this one has been like going from an old flip phone to the latest Iphone. I love it.
Pros
I love all the features of playground. I use the chat, feed, invoicing, attendance, lesson planning, and on my way features the most.
Cons
I wish the OMY feature was a permanent button on main screen. That is my ONLY GRIPE.
Response from Playground
Thank you for your wonderful review! We're thrilled to hear that Playground has been a big help in managing your busy early childcare program. It's great to know that you enjoy using a variety of features, including chat, feed, invoicing, attendance, lesson planning, and the On My Way feature.
We're delighted that the platform has made such a positive impact on your daily operations and parent interactions. We're also glad you find our frequent updates and features worth the investment.
Thank you for choosing Playground, and we're excited to continue supporting your program!
- Industry: 2128
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Apple Daycare Playground
Reviewed on 06/08/2024
I really like the ease of it. It was easy to jump in and take over our old ways.
I really like the ease of it. It was easy to jump in and take over our old ways.
Pros
It was easy to figure out and jump right in
Cons
The parent portion, if it doesn't work right for them, how to fix
Alternatives Considered
brightwheelReasons for Switching to Playground
It was offered to us paid and had a rep help us through itResponse from Playground
Thank you for your feedback! We're glad to hear that you found Playground easy to figure out and that it made the transition from your old methods smooth. It's great to know that the platform has been straightforward and user-friendly for you. If you have any more thoughts or need assistance, we're always here to help!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AMAZING APP!
Reviewed on 29/07/2024
Pros
I love how user friendly this app is regardless of how well you know technology. The lay out looks like a social media page which is awesome.
Cons
Sometimes my page freezes and I am not sure why. I will exit the app and move on and it will be fine.
Response from Playground
Thank you for your enthusiastic review! We're thrilled to hear that you find Playground user-friendly, even for those who may not be tech-savvy. We're glad that the design and functionality enhance your experience. If you have any other thoughts or suggestions, we're always here to listen and support you!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The BEST student management system!
Reviewed on 30/07/2024
Great customer service, and excellent student management system. Would highly recommend!
Great customer service, and excellent student management system. Would highly recommend!
Pros
Playground is very user friendly and serves our needs perfectly. It is the best way to maintain student information. The payment and reporting features are a major plus. The communication feature has helped us keep parents updated and they love being able to keep up with what their children are doing throughout the day.
Cons
There are a few additional features I would love to see on Playground, but when I reached out to customer service (which is great too!), they told me they were already working on the features I requested.
Response from Playground
Thank you for your enthusiastic review! We're thrilled to hear that you consider Playground the best student management system and that it meets your needs perfectly. It's fantastic that you find the platform user-friendly and appreciate the payment and reporting features. We're glad the communication feature has been effective in keeping parents updated and engaged in their children's daily activities.
We appreciate your feedback on additional features, and it's great to know our customer service team has been responsive to your requests. Rest assured, we're continually working on improving the platform to meet your needs. Thank you for your recommendation, and we're here to support you every step of the way!
- Industry: 2128
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ashely’s Daycare Loves Playground
Reviewed on 29/07/2024
I really like this program. I don’t have much to compare it to as this is basically how I started...
I really like this program. I don’t have much to compare it to as this is basically how I started my daycare.
Pros
I really appreciate the punctuality of the customer support team. Most everything I asked about is an option on Playground but I am new to technology and opening a daycare so they are very good at directing me on how to find the information that I needed to run a business.
Cons
It’s not very easy to run reports. I haven’t been able to figure that out
Response from Playground
Thank you for your feedback! We're delighted to hear that you've had a positive experience with our customer support team's punctuality. It's great to know that Playground offers the options you need, and we're glad our team could assist you in navigating the platform. We understand that starting a daycare and getting accustomed to new technology can be challenging, so we're here to support you every step of the way. If you have any other questions or need further assistance, please don't hesitate to reach out!
