Solitics

About Solitics

Solitics is a cloud-based Customer Engagement and Gamification platform designed to help businesses automate real-time personalised marketing strategies across their customer lifecycle – from conversion to reactivation.

Solitics pioneering data aggregation and processing technology unifies all distributed data sources, including CRM systems, communication channels, BI tools, and third-party providers, enabling real-time usability – regardless of whether their infrastructure supports pushing data in real time or not. The platform dynamically adapts to changes in data models, reflecting updates and allowing businesses to drive agile marketing and CRM strategies without delay or disruption.

By providing centralised access and Live usability of all user data, CRM, marketing, and product managers gain can respond Live (in 1.8 seconds or less) to anything their website or app users do – or don’t do - and to any change in the data, enabling individualised Visitor Activation, Retention and Gamification.

Solitics enables multichannel flexibility with dynamic placeholders and real-time messaging that enable any user attribute to be embedded in any message. This allows marketers to data-driven hyper-personalised messages and promotions via Email, SMS, WhatsApp, Viber, Telegram, web and in-app push notifications, pop-ups, social media, support channels, bonus engines, voice messaging, voice calling, in-platform messaging (e.g. inbox), offline (e.g. call center, automated calling system), and custom channels.

Administrators using Solitics gain access to advanced data analytics and reporting tools, enabling them to apply smart attribution, track performance of user journeys and marketing campaigns, and continually refine strategies for optimal results throughout the lifecycle.

Solitics’ data platform is built to handle demanding data environments, enabling enterprises to scale seamlessly across high volumes and complex data models. With our advanced data processing and aggregation capabilities, we offer high throughput and low latency to ensure data is accessible and usable in real time. Our platform dynamically adapts to changes in data models, reflecting updates and allowing businesses to drive agile marketing and CRM strategies without delay or disruption.

While most platforms demand extensive and complex IT projects that take months, if not years, Solitics provides a contractual commitment to complete integration within 45 days – helping organisations expedite time to value with unmatched speed and efficiency.

Data security and privacy is a foundational component of our platform and is compliant with all industry standards and best practices, including compliance with GDPR and audits for SOC 2 Type II, and are ISO 27001 certified.