Mango Voice
About Mango Voice
Mango is an enterprise-grade VoIP business phone system based in the cloud especially designed for phone systems needs of small and medium businesses. Whether you are at the office or on the go, Mango gives you the tools you need to engage customers on a whole new level.
Key benefits of Mango Voice
Build your own call flow with a drag & drop UI for an easy configuration of your office phone system. If you have questions or are experiencing problems, call our amazing, in house, U.S. based support team and be re-introduced to good old fashion customer service. Finally, take your business anywhere with Mango's amazing mobile app.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great company
Reviewed on 02/05/2022
I have been on another VOIP company before but Mango voice was more cost effective!
I have been on another VOIP company before but Mango voice was more cost effective!
Pros
I have been on Mango Voice for about 4 years… so far so good. Occasionally you have the moments of technical issues but they try to fix it
Cons
It does not integrate with my orthodontic software!
Alternatives Considered
Weave- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
VoiP
Reviewed on 26/04/2022
Overall this product works as it should. There are occasions that the phone connection is choppy or...
Overall this product works as it should. There are occasions that the phone connection is choppy or has a bad echo every time you talk.
Pros
Integration process was easy to do. I like that I have the ability to listen to a voicemail from my email since the mobile app does not let you do this for the android version.
Cons
The mobile app could use a better platform. I use the android version and it is inconsistent on working while trying to call people from the office number. At the time of signing up, they were coming out with a more enhanced version for both and I was told that the android version would be better than the bare minimum capabilities that they had at that time. I am still waiting on this "enhanced version" and it has almost been a year.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Review 4/26/22
Reviewed on 26/04/2022
I think my frustration outweighs the pros here. I do think that it's easy to use on my cell phone...
I think my frustration outweighs the pros here. I do think that it's easy to use on my cell phone when I work remotely. However, the repetition of signing in does waste a lot of time. It is my fault for not making you aware of this sooner. I tried calling the other day because the phone system in the office wasn't working (in and out of service) and I was directed to the status.mangovoice web page to check the current situation. I called again just to speak with someone and I decided to leave a message instead as there was a wait. Even though the phone service was fixed a little later, I still wished I got a call back to confirm because I had calls to make to patients who needed my attention (some of them are true emergencies and are in pain) and I wished I knew sooner. I did mention about the app not wanting to work sometimes in my message, and I wished I had at least a call back acknowledging that I was heard.
Pros
I like being able to use my cell phone when I'm out of the office and still be able to contact patients. The app is very easy to navigate and it gets the job done.
Cons
The app on my phone sometimes shows up with a blank white screen whenever I try to make calls. I have to keep signing in and go through that whole process and it does waste time. Sometimes the phone audio quality from both the caller and receiver isn't able to hear one or the other.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service
Reviewed on 26/04/2022
Pros
We love how easy it is to add new people to the system and change settings, the customer support chat is amazing.
Cons
The reports are lacking, when pulling different reports for the same period they seem to vary quite a bit and do not seem to correlate to each other.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mango could be better
Reviewed on 26/04/2022
It's great for what we need so far.
It's great for what we need so far.
Pros
It is integrated with our dental software.
Cons
We are not able to send images by SMS to patients nor receive messages from patients.
Mango Voice FAQs
Below are some frequently asked questions for Mango Voice.Q. What type of pricing plans does Mango Voice offer?
Mango Voice offers the following pricing plans:
- Starting from: USD 32.95/month
- Pricing model: Subscription
- Free Trial: Available
Visit us @ https://mangovoice.com/pricing for more pricing details.
Q. Who are the typical users of Mango Voice?
Mango Voice has the following typical customers:
2–10, 11–50, 51–200
Q. What languages does Mango Voice support?
Mango Voice supports the following languages:
English
Q. Does Mango Voice support mobile devices?
Mango Voice supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Mango Voice integrate with?
Mango Voice integrates with the following applications:
Dental Intelligence, Legwork, ORYX, XLDent, Yapi
Q. What level of support does Mango Voice offer?
Mango Voice offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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