Convirza
About Convirza
Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence.
Here's how our customers use Convirza to drive revenue growth:
*Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on.
*Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business.
*Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more.
*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things.
We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience.
You can get started for Free, and see how Convirza will transform your business today!
Key benefits of Convirza
Call Recording
Custom Phone Call Analysis
Call Scoring
Missed Opportunity Alerts
Agent Performance
Marketing Attribution
Coaching Platform
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Reviews
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Convirza for Advertisers
Reviewed on 26/01/2019
Pros
The software is really easy to use and has a lot of features.
Cons
I don't like how the reports section is organized.
Response from Convirza
Glad to hear our software is working for you and that you're able to leverage the features we worked hard to provide. We are constantly looking to improve our solution, thanks for the feedback around reporting.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall good reporting needs help
Reviewed on 03/07/2023
Excellent service, good overall
Excellent service, good overall
Pros
I like many of the features you can set on call tracking numbers that I was not able to use on other platforms
Cons
The reporting is terrible. Great features but horrible reporting. This area needs a lot of work! Overall I like your service but please fix the reporting to make it more user friendly
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Convirza is a Good Product
Reviewed on 13/01/2018
Pros
We used Convirza for our telephony management for years. They were great to work with and provided us all the features we needed. We were able to route over 7,000 TFNs through them easily and track each TFNs response rate.
Cons
Convirza's UI was a little outdated, some of our updates took a long time to make since we had to do them one at a time to each TFN. We could send in requests to Convirza to make those updates for us but it would sometimes take a couple weeks to get them completed.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great customer service
Reviewed on 27/06/2023
I would recommend Convirza just on the basis of Jon and how good he is at his job. Makes me feel...
I would recommend Convirza just on the basis of Jon and how good he is at his job. Makes me feel like my concerns matter and he will do what he needs to do to satisfy my business needs. The developers should do more to make the tools and reporting more intuitive.
Pros
Convirza is very attentive to my needs and my rep Jon is very proactive in making sure my experience is top notch!
Cons
The reporting is not intuitive at all. This means I have to continually reach out to the support team for help.Should be able to save a date range so i don't have to re-establish this every time I run a report. Also, they need to enable texting as part of the call tracking experience.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Likes and dislikes about Convirza
Reviewed on 27/06/2023
Pros
Convirza is very consistent and always seems to be working properly.
Cons
The reporting does not fit on my 24" computer screen I have to scroll from left to right , back and forth way too much.
Convirza FAQs
Below are some frequently asked questions for Convirza.Q. What type of pricing plans does Convirza offer?
Convirza offers the following pricing plans:
- Starting from: USD 69.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter: $0 Professional: $69 Agency: $179 Custom plans available
Q. Who are the typical users of Convirza?
Convirza has the following typical customers:
11–50, 51–200, 201–500, 501–1,000
Q. What languages does Convirza support?
Convirza supports the following languages:
English
Q. Does Convirza support mobile devices?
Convirza supports the following devices:
Q. What other apps does Convirza integrate with?
Convirza integrates with the following applications:
Acquisio, Google AdSense, Google Ads, Google Analytics 360, Google Data Studio, HubSpot CRM, HubSpot Sales Hub, Marketo Engage, Marketo Sales Connect, Slack, Wix, WordPress, Zapier
Q. What level of support does Convirza offer?
Convirza offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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