Howazit
About Howazit
Taking action based on collected feedback to improve customer experience and business performance begins with collecting customer feedback at relevant touchpoints, measuring customer satisfaction, NPS and CSAT, and measuring customer experience.
Achieve a perfect balance between user experience and the need to collect as much relevant data as possible.
Throughout the entire customer journey, Howazit's business logic engine enables advanced customization capabilities.
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Reviews
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- Industry: Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Howazit are Partners
Reviewed on 21/03/2023
Pros
Howazit are partners in the journey, we have been working with them for five years and they are always always available for any question or problem that arises during the joint work.Our customers are very large hospitals, we use howazit to perform close to 300,000 surveys per year
Cons
I would really like the graphic display in the dashboards to be more flexible and to look better
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love Howazit!
Reviewed on 04/04/2023
We have been working with Howazit for over 6 years and keep adding new features to the system....
We have been working with Howazit for over 6 years and keep adding new features to the system. Currently it's used by 3 different departments and all are very happy with the product and the awesome team support. Highly recommended!
Pros
The omnichannel is really helping us with monitoring the communications with the clients and to shorten response time. Also the surveys are a wonderful tool and we managed to increase our positive online reviews.
Cons
There are very few struggles with the system, which are usually solved very quickly.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Digital engagement with Howazit
Reviewed on 21/03/2023
Pros
Simplicity and experience of the processes through an interactive and dynamic chatbot help to increase usability for the customers to turn every process into an experience
Cons
Ability to build processes automatically and independently by an implementerImproving the ability to display data on the dashboard screen with selected metrics
- Industry: Mental Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
What is the experience of your patients?
Reviewed on 23/03/2023
howazit company are my partners to make everything's possible.
howazit company are my partners to make everything's possible.
Pros
The way that the data is organize and how to collect the data.
Cons
I think that Howazit can improve the dashboard of the system/ It's must be more Flxible to the need of the users, simpler and intuitive.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
howazit a customer friendly product
Reviewed on 21/03/2023
overall positive with excellent responsiveness and professional service
overall positive with excellent responsiveness and professional service
Pros
immediate feedback to the store to fix problemsteaches us where we need to improve as an organizationcreates ongoing positive feedback for individual employees which impacts motivation
Cons
unjustified feedbacks cant be regraded by the adminstrator - only deleted
Howazit FAQs
Below are some frequently asked questions for Howazit.Q. What type of pricing plans does Howazit offer?
Howazit offers the following pricing plans:
- Starting from: USD 150.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Howazit for pricing.
Q. Who are the typical users of Howazit?
Howazit has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Howazit support?
Howazit supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Howazit support mobile devices?
Howazit supports the following devices:
Q. What other apps does Howazit integrate with?
Howazit integrates with the following applications:
Intercom, Mini Hotel PMS, Oracle Eloqua Marketing Automation, Tanda, Zapier
Q. What level of support does Howazit offer?
Howazit offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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