Shopify
About Shopify
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
With Shopify’s eCommerce software, users get one unified platform to run their business with ease. Users can fully customize their online store, add new sales channels in seconds, manage unlimited products and inventory, fulfill orders in a single step, track sales and growth trends, and more.
Establish the company's brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, users can have a gorgeous store of their own that reflects the personality of their business.
Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Supply Co., and many more.
Key benefits of Shopify
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Reviews
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- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time user
Reviewed on 05/05/2024
As a startup, you get great bang for your buck. Do your research on apps and features before...
As a startup, you get great bang for your buck. Do your research on apps and features before committing
Pros
The changes to the online editor have been amazing. Easy to create the website you envision without coding experience. The App Store is a great asset,
Cons
App costs can add up, not a fan of the blog page layout
Reasons for Switching to Shopify
Monthly cost and ease of use made Shopify a better choice- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Shopify review
Reviewed on 01/12/2024
It was a good experience, i like that it is versitile when it comes to what one can sell, and the...
It was a good experience, i like that it is versitile when it comes to what one can sell, and the easily customizable website templates
Pros
I like that it offers a 3 day free trial to test it out first.
Cons
It is a bit on the pricey side especially for those who are just starting out
- Industry: Libraries
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Golden Handcuffs
Reviewed on 31/10/2024
It seemed to be a good solution for some products our organization was offering for sale, but when...
It seemed to be a good solution for some products our organization was offering for sale, but when additional functionality, customizations, and processes were required, Shopify became problematic. We then built our own e-commerce platform.
Pros
If you are fine with Shopify functionality and design as is, it's a turn-key solution.
Cons
Customizations and/or additional functionality can be difficult and frustrating.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
DO NOT trust this evil company
Reviewed on 20/08/2024
After spending 8 months building and refining my store on Shopify, with absolutely no warning and...
After spending 8 months building and refining my store on Shopify, with absolutely no warning and no consultation with myself they took down my store and locked me out of my account permanently. They stated that my store was too 'high risk' for Shopify to support. We are a fully incorporated and licensed online retailer for garage equipment... would hardly say that is high risk.
Over the 8 months we were building the store my experience with Shopify's systems and their customer service was absolutely horrible. I have never encountered a business with so little care for their customers. AVOID SHOPIFY AT ALL COSTS. would give 0 stars if I could.
Pros
Absolutely nothing good to say about this company. Their user experience is terrible and their customer service is absolutely atrocious
Cons
Shopify has no interest in supporting small business. All they want to do is take your money and they do not care at all what happens to your business. I have never encountered another business with so little care for there clients. They are crooks and bullies. their user experience is FULL of bugs, you will constantly be reaching out to customer service. Their customer service is AWFUL its only an online chat (there's no way to talk to them on the phone) with a bunch of agents who have no idea what they are talking about, I was constantly receiving contradictory answers from different agents. The only reason they have customers is because of their massive marketing budget pushing lies onto the public. If people knew how this business operated no one would be using it. I can honestly say I have never had a worse experience with any business in any sector than I have had with Shopify. 8 months of hard work and money down the drain after they deleted my store and locked me out with no warning, no explanation and no consultation. To quote part of their brief and rude email; "for security and privacy reasons we are unable to divulge the results of our reviews and investigations" which makes no sense considering everything in the investigation would just be my details and info.
Reasons for Switching to Shopify
Because of their ecommerce focused website builder.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing one stop shop to build an e-commerce store for your small business. To scale up with...
Reviewed on 12/11/2024
Pros
Easy to set up, really good templates, but also very customizable. Settings is very well organized.
Cons
Doesn’t yet support transactions in all different currencies and countries without a third-party plug-in. Translation feature could be better.
Shopify FAQs
Below are some frequently asked questions for Shopify.Q. What type of pricing plans does Shopify offer?
Shopify offers the following pricing plans:
- Starting from: USD 29.00/month
- Pricing model: Subscription
- Free Trial: Available
BASIC SHOPIFY: $39 per month Online rate: 2.9% + 30¢ In person rate: 2.6% + 10¢ SHOPIFY: $105 per month Online rate: 2.7% + 30¢ In person rate: 2.5% + 10¢ ADVANCED SHOPIFY: $399 per month Online rate: 2.5% + 30¢ In person rate: 2.4% + 10¢
Q. Who are the typical users of Shopify?
Shopify has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Shopify support?
Shopify supports the following languages:
Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
Q. Does Shopify support mobile devices?
Shopify supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Shopify integrate with?
Shopify integrates with the following applications:
Birdeye, Brevo, Constant Contact, Cyfe, Extensiv Order Management, Get Satisfaction, Heartland Retail, Instagram, Kissmetrics, Mad Mimi, Mailchimp, Meta for Business, PayPal, Privy, QuickBooks Online, Twitter/X, Zapier
Q. What level of support does Shopify offer?
Shopify offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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