Constant Contact
About Constant Contact
Capture leads. Share updates. Drive traffic. We deliver everything you need to build deeper relationships with your most important audiences. From email to ecommerce, SMS to social, CRM to see what’s next, we deliver tools to help small businesses grow. We deliver for you—the people who make them go.
Key benefits of Constant Contact
• Email: Create professional emails, find new customers, and drive sales for your business.
• Websites: Get a custom-designed website in just minutes with our intelligent website builder.
• Stores: Open your online store and start selling in a few simple steps. Setup is free.
• Domains: Instantly add credibility to your brand with your own domain name.
• Logos: Try our free LogoMaker and get hundreds of customizable options in seconds.
• Advertising: Run Facebook, Instagram and Google ads right from your Constant Contact dashboard.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Performing Arts
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My go to email marketing platform!
Reviewed on 24/01/2024
I have had a positive overall experience!
I have had a positive overall experience!
Pros
It is easy to create aesthetically pleasing emails that get read!
Cons
Most features are very intuitive, but a few (inserting gifs, for instance) can be frustrating.
Reasons for Switching to Constant Contact
Prior experience - the barrier to entry was lower- Industry: Wireless
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A good time using constant contact
Reviewed on 06/10/2024
Overall, Constant Contact was a positive experience. The platform was user-friendly, the templates...
Overall, Constant Contact was a positive experience. The platform was user-friendly, the templates were customizable, and reporting features were valuable. Customer support was also responsive.
Pros
I liked Constant Contact because it's user-friendly, has customizable templates, and provides valuable reporting insights.
Cons
Limited integration options and basic analytics were the only downsides to Constant Contact, but they didn't significantly impact my experience.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
SCAM! Not allowing me to cancel the account
Reviewed on 24/10/2024
BAD.
BAD.
Pros
Dont like it. I have not been using this and tried to cancel the account. They do not have an option for this. Every time I try to follow the steps it does not work. They want us to call the call centre to cancel but also does not work. Big Scamming money takers
Cons
No way to cancel the account. Not assisting in helping. Arranged a google call and they did not pitch up
Response from Constant Contact
Hi Jean Pierre. I am sorry to hear you've had trouble with canceling your account. If you still need assistance, please send an email to social_support(at)constantcontact(dot)com with your username, a reference to this review, and the cancellation request and we will forward it to our Billing team on your behalf.
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A solution that works and does not require major effort to setup
Reviewed on 14/09/2024
It just works and did not require a bunch of back and forth with support like some cheaper...
It just works and did not require a bunch of back and forth with support like some cheaper solutions required
Pros
Was very easy to get setup properly with subdomain to send emails using custom subdomain for marketing purposes and not impact normal email domains.
Cons
It is a luttle expensive but you do get what you pay for so the added cost for less hassle is a worthwile return
Alternatives Considered
HubSpot Marketing HubReasons for Choosing Constant Contact
Pricing, functionality, ease of use and the roiSwitched From
MailchimpReasons for Switching to Constant Contact
Pricing and features seemed more inline with what we were looking for.Response from Constant Contact
Thank you for the great feedback, Joe!
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Constant Contact Elevates Our Outreach
Reviewed on 08/10/2024
Pros
The drag-and-drop functionality is incredibly intuitive. The live chat and phone support have been stellar.
Cons
We wish there were more options for setting up complex workflows.
Constant Contact FAQs
Below are some frequently asked questions for Constant Contact.Q. What type of pricing plans does Constant Contact offer?
Constant Contact offers the following pricing plans:
- Starting from: USD 12.00/month
- Pricing model: Subscription
- Free Trial: Available
Constant Contact prices are monthly, and based on the number of contacts in users email list or database.
Q. Who are the typical users of Constant Contact?
Constant Contact has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Constant Contact support?
Constant Contact supports the following languages:
Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Q. Does Constant Contact support mobile devices?
Constant Contact supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Constant Contact integrate with?
Constant Contact integrates with the following applications:
123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, DaySmart Appointments, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Gatsby, Genbook, Get Satisfaction, Gmail, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp
Q. What level of support does Constant Contact offer?
Constant Contact offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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