Webex Suite vs Zoom Phone
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Overview
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls,...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 10.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.3/ 5Features
4.3/ 5Customer Service
4.2/ 5Value for Money
4.2/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.5/ 5Features
Total features 183
- @mentions
- API
- Access Controls/Permissions
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Auto Framing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Brainstorming
- Brand Management
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Desktop/Browser Sharing
- Diagnostic Tools
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Directory
- Engagement Tracking
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- HD Audio/Video
- Host Controls
- IVR Software
- Interactive Content
- Live Chat
- Live Streaming Production
- Live Streaming Software
- Lock Meetings
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi hosts
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multimedia Support
- Multiple Camera Feeds
- Multistreaming
- On-Demand Recording
- On-Demand Webcasting
- On-Demand Webinars
- Online Registration
- Online Voice Transmission
- PBX
- Performance Monitoring
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Progress Tracking
- Project Management
- Project Time Tracking
- Projections
- Q&A Management
- Queue Management
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Broadcasting
- Recording
- Registration Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Integration
- Social Media Streaming
- Softphone Software
- Split/Multi-Screen
- Status Tracking
- Summary Reports
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- To-Do List
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Monetisation Tools
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Call Center
- Visual Analytics
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Whiteboard
- Workflow Management
Total features 26
- @mentions
- API
- Access Controls/Permissions
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Auto Framing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Brainstorming
- Brand Management
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Content Management
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Desktop/Browser Sharing
- Diagnostic Tools
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Employee Directory
- Engagement Tracking
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- HD Audio/Video
- Host Controls
- IVR Software
- Interactive Content
- Live Chat
- Live Streaming Production
- Live Streaming Software
- Lock Meetings
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi hosts
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multimedia Support
- Multiple Camera Feeds
- Multistreaming
- On-Demand Recording
- On-Demand Webcasting
- On-Demand Webinars
- Online Registration
- Online Voice Transmission
- PBX
- Performance Monitoring
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Progress Tracking
- Project Management
- Project Time Tracking
- Projections
- Q&A Management
- Queue Management
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Broadcasting
- Recording
- Registration Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support Software
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording Software
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Integration
- Social Media Streaming
- Softphone Software
- Split/Multi-Screen
- Status Tracking
- Summary Reports
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- To-Do List
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Management
- Video Monetisation Tools
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Call Center
- Visual Analytics
- VoIP Connection
- Voice Mail
- Voicemail Transcription
- Whiteboard
- Workflow Management
Integrations
- Cvent Event Management
- GitHub
- Microsoft Outlook
- Microsoft Teams
- Slack
- Zapier
- Zendesk Suite
Not provided by vendor
