Zoom Phone Reviews

Since I'm familiar with other Zoom products, it makes learning this a bit easier.

The UI is odd. You have a small window that populates on the side of your screen. It's annoying because it's hard to minimize and is always blocking your other windows.

The call monitoring feature is what I use the most to monitor the calls being made by my team. The ability to change phone numbers your calling from is also very convenient

I would have liked to receive the total time spent on call metrics for users as well, at the moment we only receive total calls made. A more intuitive and interactive platform for going through call logs would also be beneficial

Zoom Phones ease of use and security features are the best!! I always have confidence that my video calls/meetings are safe and secure. This makes it my go-to application!!

There’s nothing bad to say about this application. It’s a simple and secure way to chat/meet with your friends, coworkers or doctors!!

It is easy to use and has a good price compared to other providers.

Limited numbers, and not easy to change. Local presence should be considered. Support for the Zoom phone system is limited.

I can access Zoom Phone on my mobile device and easily switch from phone call to video call. I can also integrate with other applications I use daily, record calls, and screenshare.

I have had a few calls with bad quality and there is a limit on the number of greetings you can add.

It’s easy to use and connect with business and other clients. Allows me to engage with clients overseas as well

No issues! A wonderful service and have no issues or problems

The system is fantastic for managing phone and voicemail.

There were recent changes that made it difficult to set up the phone system to reply to SMS text messages.

The Zoom platform is available to everyone. It has multiple features that connect you with a larger audience, irrespective of your financial status. It offers free and paid services. Zoom becomes more beneficial to you as your career advances. Using Zoom Phone, you can talk with people on your mobile while away from your computer or laptop. It provides you with the same features as a desktop computer. With its user-friendly interface, remote work has become easier. The team can use collaboration tools, such as screen-sharing and whiteboarding, even on non-working days to increase sales.

I have experienced some delays with the software loading, and sometimes it doesn't always recognize my headset. Fixing that would be a major plus for me.

Zoom Phone is our most beloved portal for VOIP, phone calls, online meetings and video conferencing.

Do not really have anything negative to report about Zoom Phone as I have not faced any call drops while using it.

Great quality sound and easy to use and to setup meetings.

I wasnt very sure about the user interface i felt like it could be improved

Zoom makes it easy for us to meet up when we are not all in the same place. It's so convenient in that we can pick the time, and use the services for the duration of the call.

Sometimes the reception isn't the greatest.

It’s very easy to use. Wish you could zoom in better on some areas.

Can’t zoom in parts of the meeting. Sometimes connection isn’t good even with wifi.

I've used almost all leading UCaaS vendors, and what i like about zoom is its ability to monitor a line without needing for an active live call.

It's fairly new to the market and i have not experienced any issues. I will go back to review if i experience any.

The handy way to communicating with colleagues and clients. You can leave and go some place else and still have means to chat or meet with various people.

The recording could sometimes be technically difficult to find but as you go through the app, it should lead a way through eventually.

Great for video conferences or online meetings and more…

Connection may vary based on area and internet strength.

Zoom Phone is very helpful for anyone that are constantly on-the-go but need to join the meeting session with client or colleague. It operate from my smartphone, which mean i don't need my laptop to launch the application. The audio quality always clear and i had never had problem with the audio.

I can't change the audio calls from using my phone carrier to be using the VOIP. It need to be setup before the call are made, and can not change it in the middle of the session. I had to cancel the session and join in it again using the VOIP option. I hope it can be change in the future.

What I like about ZOOM software is its simplicity. We didn't need all the features of competitors like RingCentral.

ZOOM phone doesn't support answering calls on the iOS lock screen. BIG missing feature for ZOOM Phone! Also, cumbersome to move calls from a mobile device to Mac and back.

What I like about this software is the convenient way of making a important call and meetings at a handy pocket. Just a click of a finger, you can access your zoom phone app and reconnect with people. The audio of the call from zoom was very clear like a regular phone calls. And mostly the video was really clear and not blurry at all especially if you have a good and speed internet connection.

There is nothing that I don't like with this software.