Workplace from Meta vs Zoom Phone

Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls,...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

USD 4.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

USD 10.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(1,345)

Ease of Use

4.5/ 5

Features

4.3/ 5

Customer Service

4.2/ 5

Value for Money

4.3/ 5

Overall rating

4.5 /5
(212)

Ease of Use

4.5/ 5

Features

4.4/ 5

Customer Service

4.1/ 5

Value for Money

4.5/ 5

Total features 69

  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Attendee Management
  • Audio Calls
  • Automated Attendant
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Customisable Branding
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • File Management
  • File Sharing
  • Group Management
  • IVR Software
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Webcasting
  • Online Forums
  • Online Voice Transmission
  • PBX
  • Personalization
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Queue Management
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • Two Way Audio & Video
  • Unified Communications
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Virtual Call Center
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Total features 26

  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Attendee Management
  • Audio Calls
  • Automated Attendant
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Routing
  • Call Screening
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Customisable Branding
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Employee Directory
  • Employee Photos
  • Event Calendar
  • File Management
  • File Sharing
  • Group Management
  • IVR Software
  • Knowledge Base Management
  • Knowledge Management
  • Live Chat
  • Meeting Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Newsletter Management
  • Notes Management
  • On-Demand Webcasting
  • Online Forums
  • Online Voice Transmission
  • PBX
  • Personalization
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Project Management
  • Queue Management
  • Real Time Synchronization
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Recording
  • Reporting & Statistics
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Third-Party Integrations
  • To-Do List
  • Transcripts/Chat History
  • Two Way Audio & Video
  • Unified Communications
  • User Profiles
  • Video Conferencing
  • Video Streaming
  • Virtual Call Center
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Azuqua
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Not provided by vendor