Spoke Phone vs 8x8 Work
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Overview
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 15.00/month
- Free Version
- Free Trial
- Subscription
Starting from
$24.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Ease of Use
4.0/ 5Features
4.1/ 5Customer Service
3.7/ 5Value for Money
3.9/ 5Features
Total features 99
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Management
- Archiving & Retention
- Authentication
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Automatic User/Device Recognition
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customisable Caller ID
- Customizable Reports
- Data Security
- Device Enrollment
- Drag & Drop
- Electronic Faxes
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR Software
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Password Management
- Performance Metrics
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Purchasing & Receiving
- Push Notifications
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Secure Data Storage
- Security Management
- Single Sign On
- Survey/Poll Management
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Wireless Internet Access Control
Total features 94
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Management
- Archiving & Retention
- Authentication
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Automatic User/Device Recognition
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customisable Caller ID
- Customizable Reports
- Data Security
- Device Enrollment
- Drag & Drop
- Electronic Faxes
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR Software
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Password Management
- Performance Metrics
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Purchasing & Receiving
- Push Notifications
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing
- Secure Data Storage
- Security Management
- Single Sign On
- Survey/Poll Management
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Wireless Internet Access Control
Integrations
- Cisco Unified Communications Manager
- Copper
- Dynamics 365 Business Central
- Freshdesk
- Gmail
- GoodData
- Google Calendar
- Google Chrome
- HubSpot CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- NowCerts
- Pipedrive
- Pipefy
- Salesforce Platform
- Segment
- ServiceNow
- Slack
- SugarCRM
- Twilio
- Twilio Flex
- Zendesk Suite
- Zoho CRM
- Cisco Unified Communications Manager
- Copper
- Dynamics 365 Business Central
- Freshdesk
- Gmail
- GoodData
- Google Calendar
- Google Chrome
- HubSpot CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- NowCerts
- Pipedrive
- Pipefy
- Salesforce Platform
- Segment
- ServiceNow
- Slack
- SugarCRM
- Twilio
- Twilio Flex
- Zendesk Suite
- Zoho CRM
