Spoke Phone vs metricVOICE
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Overview
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.
Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.
metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.
Connect how you work, where you work. The ESSENTIALS...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 15.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Ease of Use
5/ 5Features
5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 99
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Management
- Audio/Video Conferencing
- Authentication
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Automatic User/Device Recognition
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customisable Caller ID
- Customizable Reports
- Data Security
- Device Enrollment
- Drag & Drop
- Electronic Faxes
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- Help Desk Management
- IVR Software
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Password Management
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Purchasing & Receiving
- Push Notifications
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Secure Data Storage
- Security Management
- Single Sign On
- Spam Blocker
- Survey/Poll Management
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Wireless Internet Access Control
- Workflow Management
Total features 94
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Management
- Audio/Video Conferencing
- Authentication
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Automatic User/Device Recognition
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Caller Profiles
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customisable Caller ID
- Customizable Reports
- Data Security
- Device Enrollment
- Drag & Drop
- Electronic Faxes
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- Help Desk Management
- IVR Software
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- PBX
- Password Management
- Phone Key Input
- Pre-recorded Messages
- Predictive Dialer
- Purchasing & Receiving
- Push Notifications
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Reminders
- Remote Device Locking
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Screen Sharing
- Secure Data Storage
- Security Management
- Single Sign On
- Spam Blocker
- Survey/Poll Management
- Task Management
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications
- Usage Tracking/Analytics
- Video Call Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Wireless Internet Access Control
- Workflow Management
Integrations
- Adobe Analytics
- Adobe Commerce
- Adobe Connect
- Atlassian Access
- AzureDesk
- Cacti
- Cisco AnyConnect
- Cisco Jabber
- Cisco Meraki
- Cisco Unified Communications Manager
- Copper
- Dynamics 365 Business Central
- FaxCore
- Firefox
- Freshdesk
- Gmail
- GoodData
- Google Analytics 360
- Google Chrome
- Grandstream Wave
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- IBM Cloud
- Intercom
- Jira
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios Log Server
- Nagios XI
- Networkapp
- NowCerts
- Outlook Export
- PagerDuty
- Pipedrive
- Pipefy
- PipelineDB
- Polycom UC Software
- SIPTRUNK.com
- Salesforce Platform
- Segment
- Simplify Wireless
- Slack
- Smshosting
- SnapSuite
- SugarCRM
- TeamWorks
- Twilio
- Twilio Flex
- Web-Analytics.ai
- Zendesk Suite
- Zoho CRM
- Adobe Analytics
- Adobe Commerce
- Adobe Connect
- Atlassian Access
- AzureDesk
- Cacti
- Cisco AnyConnect
- Cisco Jabber
- Cisco Meraki
- Cisco Unified Communications Manager
- Copper
- Dynamics 365 Business Central
- FaxCore
- Firefox
- Freshdesk
- Gmail
- GoodData
- Google Analytics 360
- Google Chrome
- Grandstream Wave
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- IBM Cloud
- Intercom
- Jira
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Nagios Core
- Nagios Log Server
- Nagios XI
- Networkapp
- NowCerts
- Outlook Export
- PagerDuty
- Pipedrive
- Pipefy
- PipelineDB
- Polycom UC Software
- SIPTRUNK.com
- Salesforce Platform
- Segment
- Simplify Wireless
- Slack
- Smshosting
- SnapSuite
- SugarCRM
- TeamWorks
- Twilio
- Twilio Flex
- Web-Analytics.ai
- Zendesk Suite
- Zoho CRM
