Zoom Workplace vs Cohere

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand, curate, and surface knowledge for both customers and internal teams.
Delight customers faster with AI-powered support. Cohere aims to automate every support interaction across an organization by using AI to understand,...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

$20.99/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(14,107)

Ease of Use

4.6/ 5

Features

4.5/ 5

Customer Service

4.4/ 5

Value for Money

4.5/ 5

Overall rating

4.3 /5
(16)

Ease of Use

4.4/ 5

Features

3.9/ 5

Customer Service

4.3/ 5

Value for Money

3.8/ 5

Total features 117

  • @mentions
  • AI Headshot Generator
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Auto Framing
  • Automated Image & Video Editing
  • Automatic Transcription
  • Autoresponders
  • Availability Management
  • Background Removal
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Conferencing
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Color Matching
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Management
  • Content Generation
  • Content Management
  • Contextual Guidance
  • Creative Design
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customisable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Employee Directory
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Generative Fill
  • HD Audio/Video
  • Host Controls
  • Image Creation
  • Image Editing
  • Image Upscaling
  • Image Variations
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Media Upload
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Booking
  • Online Voice Transmission
  • Performance Metrics
  • Polls/Voting
  • Pre-Configured Bot
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Speech Synthesis
  • Split/Multi-Screen
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Time Zone Tracking
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Characters and Avatars
  • Visual Analytics
  • Whiteboard
  • Widgets
  • Workflow Management

Total features 58

  • @mentions
  • AI Headshot Generator
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Escalation
  • Alerts/Notifications
  • Annotations
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Auto Framing
  • Automated Image & Video Editing
  • Automatic Transcription
  • Autoresponders
  • Availability Management
  • Background Removal
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Conferencing
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Collaboration Tools
  • Color Matching
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Management
  • Content Generation
  • Content Management
  • Contextual Guidance
  • Creative Design
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customisable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Employee Directory
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • For Developers
  • Generative Fill
  • HD Audio/Video
  • Host Controls
  • Image Creation
  • Image Editing
  • Image Upscaling
  • Image Variations
  • Inbox Management
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Live Chat
  • Media Upload
  • Meeting Management
  • Mobile Access
  • Mobile Screen Sharing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Participant Screen Sharing
  • Multiple Camera Feeds
  • Multiple User Accounts
  • Multistreaming
  • Natural Language Processing
  • Natural Language Search
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Booking
  • Online Voice Transmission
  • Performance Metrics
  • Polls/Voting
  • Pre-Configured Bot
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Productivity Tools
  • Real Time Editing
  • Real Time Screen Sharing
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Reminders
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Recording Software
  • Screen Sharing
  • Search/Filter
  • Sentiment Analysis
  • Session Recording
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Speech Synthesis
  • Split/Multi-Screen
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Third-Party Integrations
  • Time Zone Tracking
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Layouts/Views
  • Video Streaming
  • Virtual Backgrounds
  • Virtual Characters and Avatars
  • Visual Analytics
  • Whiteboard
  • Widgets
  • Workflow Management
  • Absorb LMS
  • Acuity Scheduling
  • Asana
  • Bitbucket
  • Blackboard Learn
  • Book Like A Boss
  • Box
  • CANVAS
  • Calendly
  • Dropbox Business
  • Egnyte
  • GitHub
  • GitLab
  • Gmail
  • Gong.io
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intercom
  • JIRA Service Management
  • Jira
  • Kaltura Video Platform
  • Keap
  • LearnUpon
  • LinkedIn for Business
  • Marketo Engage
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • New Relic
  • Okta
  • OneLogin
  • Oracle Eloqua Marketing Automation
  • PagerDuty
  • Panopto
  • PayPal
  • Redbooth
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Schoology
  • ServiceNow
  • Skilljar Customer Education
  • Slack
  • Statuspage
  • Thought Industries
  • Trello
  • Trint
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zendesk Sunshine
  • appointlet
  • Absorb LMS
  • Acuity Scheduling
  • Asana
  • Bitbucket
  • Blackboard Learn
  • Book Like A Boss
  • Box
  • CANVAS
  • Calendly
  • Dropbox Business
  • Egnyte
  • GitHub
  • GitLab
  • Gmail
  • Gong.io
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intercom
  • JIRA Service Management
  • Jira
  • Kaltura Video Platform
  • Keap
  • LearnUpon
  • LinkedIn for Business
  • Marketo Engage
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • New Relic
  • Okta
  • OneLogin
  • Oracle Eloqua Marketing Automation
  • PagerDuty
  • Panopto
  • PayPal
  • Redbooth
  • Salesforce Marketing Cloud Account Engagement
  • Salesforce Sales Cloud
  • Schoology
  • ServiceNow
  • Skilljar Customer Education
  • Slack
  • Statuspage
  • Thought Industries
  • Trello
  • Trint
  • YouCanBook.me
  • Zapier
  • Zendesk Suite
  • Zendesk Sunshine
  • appointlet