Picnic is a gamification platform to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

USD 1,000.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

USD 150.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.7 /5
(13)

Ease of Use

4.3/ 5

Features

4.7/ 5

Customer Service

4.9/ 5

Value for Money

4.6/ 5

Overall rating

4.5 /5
(6)

Ease of Use

4.3/ 5

Features

4.3/ 5

Customer Service

4.7/ 5

Value for Money

4.5/ 5

Total features 102

  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Asynchronous Learning
  • Augmented Analytics
  • Automated Responses
  • Automated Routing
  • Autoresponders
  • Badge Management
  • Batch Communications
  • Benchmarking
  • Blended Learning
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Portal
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Management
  • Content Creation
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • For Sales/Marketing
  • For Training/Education
  • Gamification
  • Gift Card Management
  • Goal Management
  • Goal Setting/Tracking
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Knowledge Management
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Leaderboards
  • Learning Management
  • Live Chat
  • Loyalty Cards
  • Loyalty Program
  • Manager-to-Employee Recognition
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Natural Language Processing
  • Negative Feedback Management
  • Nominations
  • Offline Form
  • Offline Response Collection
  • On-Demand Communications
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process/Workflow Automation
  • Progress Tracking
  • Promotions Management
  • Pulse Surveys
  • Query Suggestions
  • Question Branching
  • Question Library
  • Question Piping
  • Queue Management
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Recognition Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rewards Catalog
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Search/Filter
  • Self-paced Learning
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Social Recognition
  • Support Audio/Images/Video
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • URL Customization
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCards
  • eCommerce Management

Total features 149

  • 360 Degree Feedback
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assessment Management
  • Asynchronous Learning
  • Augmented Analytics
  • Automated Responses
  • Automated Routing
  • Autoresponders
  • Badge Management
  • Batch Communications
  • Benchmarking
  • Blended Learning
  • CES Survey Structure
  • CRM
  • CSAT Survey Structure
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Churn Management
  • Client Portal
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Compliance Management
  • Contact Management
  • Content Creation
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Engagement Software
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Recognition Software
  • Employee Reward Programs
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • For Sales Teams/Organizations
  • For Sales/Marketing
  • For Training/Education
  • Gamification
  • Gift Card Management
  • Goal Management
  • Goal Setting/Tracking
  • Inbox Management
  • Interaction Tracking
  • Interactive Content
  • Knowledge Base Management
  • Knowledge Management
  • Language Detection
  • Lead Capture
  • Lead Qualification
  • Leaderboards
  • Learning Management
  • Live Chat
  • Loyalty Cards
  • Loyalty Program
  • Manager-to-Employee Recognition
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Language
  • NPS Survey Structure
  • Natural Language Processing
  • Negative Feedback Management
  • Nominations
  • Offline Form
  • Offline Response Collection
  • On-Demand Communications
  • Peer-to-Peer Recognition
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Pre-Configured Bot
  • Predictive Analytics
  • Proactive Chat
  • Process/Workflow Automation
  • Progress Tracking
  • Promotions Management
  • Pulse Surveys
  • Query Suggestions
  • Question Branching
  • Question Library
  • Question Piping
  • Queue Management
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Recognition Tracking
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rewards Catalog
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Search/Filter
  • Self-paced Learning
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Social Recognition
  • Support Audio/Images/Video
  • Support Ticket Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Training Management
  • Transaction History
  • Transcripts/Chat History
  • Transfers/Routing
  • URL Customization
  • Video Support
  • Virtual Assistant
  • Visual Analytics
  • Widgets
  • Workflow Management
  • eCards
  • eCommerce Management
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