Picnic
About Picnic
Picnic is a gamification platform designed to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more. With the Picnic BasKit and Picnic Platform packages, businesses can create and deploy customized gamification campaigns. Picnic BasKit provides users with a turnkey gamification and loyalty solution whist the Picnic Platform is designed specifically for developers to aid with the development and administration of gamification projects.
With Picnic BasKit users can create gamification campaigns to engage their community through tools such as point scoring, leaderboards, community challenges, scheduled competitions and prizes, digital goods collection, and more. Suitable for e-commerce, hospitality, employee engagement, fan engagement, sports and events, and more, Picnic aims to help businesses motivate community members in order to increase customer spend and boost revenue and engagement.
Picnic Platform is designed specifically for developers and provides a suite of development kits, back-end administration tools, auditing systems, design templates, and APIs in order to aid users with creating and running customized gamification projects or campaigns. Users can launch gamification features such as badges and rewards, points systems, leaderboards, and more, and set up competitions with configurable rules, custom prizes, virtual economies, and in-game currencies.
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- Used for 1+ year
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Picnic is the best product to build rich Gamification aspects into your product
Reviewed on 12/03/2018
We were able to provide impressive Gamification Systems to our Client, based on this product. The...
We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.
Pros
PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects.
We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.
Cons
The product is very blackbox style to begin with. The documentation can be improved a lot. More examples of using the product will also be useful, and give the users ability to understand product scope.
The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
New and better way to think about engagement
Reviewed on 10/11/2020
PUG is a solid combination of technology and subject matter expertise. They know engagement and how...
PUG is a solid combination of technology and subject matter expertise. They know engagement and how to create strong brand-customer relationships. Going with them was a good decision for us.
Pros
We found that other technologies we evaluated were too niche. We were looking for a solution that would enable us to solve broad engagement challenges across all our segments and channels. Their platform's flexibility in targeting our segments and moving them through key customer journeys was a critical factor in our decision. Scalability and integration were also important.
Cons
Onboarding took some time. In all fairness though, not their fault. We chose PUG for their flexibility in personalizing engagement across our segments. We understood that level of flexibility comes with some complexity in execution. Their team was great, though, in helping us ramp up the skills we needed to support ourselves longer term.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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- Likelihood to recommend 6.0 /10
Great way to explore engagment
Reviewed on 25/05/2021
Pros
This gamification system is a great way to better understand engagement across a range of contexts. It is easy to use, with lots of features!
Cons
It is an expensive program, but once the investment is made and it is in use, the dividends will pay off!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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- Likelihood to recommend 10.0 /10
Great gamification / customer engagement platform
Reviewed on 08/11/2021
Better than expected!
Better than expected!
Pros
Picnic has helped to keep customers engaged by having enough fun mechanics that challenge them but help us achieve our business goals
Cons
While the integration is not difficult, it may take a few weeks to get the most out of Picnic
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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- Likelihood to recommend 9.0 /10
PICNIC has been great for our product
Reviewed on 25/01/2017
We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it...
We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned. We worked quite closely with the Picnic team and found them to be professional, helpful and timely. I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development on our side to integrate with theirs. They didn't build all of it which I think is their usual model. So, there were quite a few learning curves in integration from both teams, but I think we all learned a lot more. Certainly didn't put me off working with them, just had some bumps to overcome. Hopefully our experience will feed into others into the future working in the same way.
As for features, I think I'd like to see more reporting as it is pretty basic, but I think that it is available with more money to support that, so not sure that is really their issue.
Pros
I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.
Cons
It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.
Picnic FAQs
Below are some frequently asked questions for Picnic.Q. What type of pricing plans does Picnic offer?
Picnic offers the following pricing plans:
- Starting from: USD 1,000.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Picnic BasKit: Snack: $1,000/month for 10,000 active users. One time setup fee of $15,000. Meal: $2,000/month for 30,000 active users. One time setup fee of $20,000. Feast: $2,500/month for 100,000 active users. One time setup fee of $25,000. Picnic Platform: Basic: $1,000/month for 25,000 active users. One time setup fee of $15,000. Pro: $1,750/month for 50,000 active users. One time setup fee of $20,000. Enterprise: $2,500/month for 100,000 active users. One time setup fee of $25,000. Larger scale plans are also available - contact Picnic for a custom price quote.
Q. Who are the typical users of Picnic?
Picnic has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Picnic support?
Picnic supports the following languages:
English
Q. Does Picnic support mobile devices?
Picnic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Picnic integrate with?
We do not have any information about what integrations Picnic has
Q. What level of support does Picnic offer?
Picnic offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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