Intermedia Unite vs Zoom Phone
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Overview
Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a single cloud-based system designed to help simplify management and increase employee productivity
Intermedia Unite is a fully integrated, unified communication & collaboration platform for SMBs that combines a PBX phone system, video conferencing,...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.
Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls,...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 27.99
- Free Version
- Free Trial
- Subscription
Starting from
USD 10.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.7/ 5Customer Service
4.8/ 5Value for Money
4.7/ 5Ease of Use
4.5/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.5/ 5Features
Total features 44
- API
- Access Controls/Permissions
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Database
- Contact Management
- Document Storage
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- IVR Software
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Online Voice Transmission
- PBX
- Queue Management
- Real-Time Data
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Streaming
- Video Support
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Total features 26
- API
- Access Controls/Permissions
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Conferencing
- Contact Database
- Contact Management
- Document Storage
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- IVR Software
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Online Voice Transmission
- PBX
- Queue Management
- Real-Time Data
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Streaming
- Video Support
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Mail
- Voicemail Transcription
Integrations
- CRM Sales Force Automation
- Google Calendar
- Google Contacts
- Google Meet
- Microsoft Outlook
- Microsoft Teams
- Salesforce Platform
- Salesforce Starter
- ServiceNow
- Slack
- SugarCRM
- Zendesk Suite
- Zoho Desk
- Zoho Projects
- Zoho SalesInbox
Not provided by vendor
