Teneo vs Boost.AI
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Overview
Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best optimization and smoother customer journeys. Leverage an extensive and growing library of prebuilt backend and channel connectors.
Teneo.AI seamlessly orchestrates your contact center tech stack, bringing together control for generative AI, data across systems for the best...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.
Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
USD 0.01
- Free Version
- Free Trial
- Subscription
Starting from
USD 50,000.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.5/ 5Features
4/ 5Customer Service
5/ 5Value for Money
3.5/ 5Ease of Use
4.8/ 5Features
4.7/ 5Customer Service
4.7/ 5Value for Money
4.7/ 5Features
Total features 41
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Compliance Management
- Configurable Workflow
- Content Generation
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Personalization and Recommendation
- Pre-Configured Bot
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Workflow Management
Total features 58
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Compliance Management
- Configurable Workflow
- Content Generation
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- For Developers
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Natural Language Search
- Performance Metrics
- Personalization
- Personalization and Recommendation
- Pre-Configured Bot
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics
- Workflow Management
Integrations
Not provided by vendor
- AzureDesk
- Conversational Cloud
- Dynamics 365
- Freshchat
- Freshdesk
- Genesys Cloud CX
- Giosg
- Google Voice
- Meta for Business
- Microsoft Teams
- Salesforce Platform
- Slack
- Twilio
- UiPath
- Zendesk Suite
- Zoom Workplace
