Vizir vs Cognigy.AI
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Overview
Vizir is a no-code chatbot builder that helps IT and HR teams provinding top-notch employee experience while reducing their reccuring workload.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Cost
Starting from
EUR 200.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 2,500.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.8/ 5Features
4.7/ 5Customer Service
4.9/ 5Value for Money
4.8/ 5Ease of Use
4.7/ 5Features
4.6/ 5Customer Service
4.8/ 5Value for Money
4.8/ 5Features
Total features 49
- AI-assisted Development
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Generation
- Contextual Guidance
- Custom Development
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Visualization
- Database Support
- Deployment Management
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Developers
- For Sales Teams/Organizations
- For eCommerce
- Graphical Workflow Editor
- IVR Software
- Inbox Management
- Integrations Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multiple Data Sources
- Multiple Scripts
- Natural Language Processing
- Natural Language Search
- On-Demand Communications
- Performance Metrics
- Performance Monitoring
- Personalization
- Personalization and Recommendation
- Phone Key Input
- Pre-Configured Bot
- Pre-recorded Messages
- Predictive Dialer
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Support Ticket Management
- Surveys & Feedback
- Templates
- Text to Speech
- Third-Party Integrations
- Version Control
- Video Support
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Visual Modeling
- Voice Customization
- Widgets
- Workflow Management
Total features 115
- AI-assisted Development
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Autoresponders
- Business Process Automation
- CRM
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Generation
- Contextual Guidance
- Custom Development
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Visualization
- Database Support
- Deployment Management
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Developers
- For Sales Teams/Organizations
- For eCommerce
- Graphical Workflow Editor
- IVR Software
- Inbox Management
- Integrations Management
- Intent Recognition
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Lead Capture
- Live Chat
- Machine Learning
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multiple Data Sources
- Multiple Scripts
- Natural Language Processing
- Natural Language Search
- On-Demand Communications
- Performance Metrics
- Performance Monitoring
- Personalization
- Personalization and Recommendation
- Phone Key Input
- Pre-Configured Bot
- Pre-recorded Messages
- Predictive Dialer
- Process/Workflow Automation
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SMS Messaging
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Speech Recognition
- Speech Synthesis
- Support Ticket Management
- Surveys & Feedback
- Templates
- Text to Speech
- Third-Party Integrations
- Version Control
- Video Support
- Virtual Assistant
- Virtual Personal Assistant (VPA)
- Visual Analytics
- Visual Modeling
- Voice Customization
- Widgets
- Workflow Management
Integrations
- 8x8 Contact Center
- AWS CloudFormation
- Automation Anywhere
- BambooHR
- Dialogflow
- Freshdesk
- GLPi
- Google Chat
- Google Docs
- Google Maps
- Google Sheets
- HubSpot CRM
- Jira
- Meta for Business
- Microsoft Azure
- Microsoft Excel
- Microsoft Teams
- Odoo
- SS&C Blue Prism
- Salesforce Platform
- ServiceNow
- Trello
- Tungsten TotalAgility
- Twilio
- UiPath
- Webex Suite
- Workday Financial Management
- Yext
- 8x8 Contact Center
- AWS CloudFormation
- Automation Anywhere
- BambooHR
- Dialogflow
- Freshdesk
- GLPi
- Google Chat
- Google Docs
- Google Maps
- Google Sheets
- HubSpot CRM
- Jira
- Meta for Business
- Microsoft Azure
- Microsoft Excel
- Microsoft Teams
- Odoo
- SS&C Blue Prism
- Salesforce Platform
- ServiceNow
- Trello
- Tungsten TotalAgility
- Twilio
- UiPath
- Webex Suite
- Workday Financial Management
- Yext
