get.chat vs Zendesk Talk
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Overview
get.chat is a Shared Team Inbox Solution for WhatsApp Business API that enables multi-user and multi-device access and it also enables multiple endpoints to integrate it with your CRM, Chatbot, or Ticketing service.
Powered by the official WhatsApp Business API from 360dialog.
get.chat is a Shared Team Inbox Solution for WhatsApp Business API that enables multi-user and multi-device access and it also enables multiple...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Images
Cost
Starting from
EUR 49.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 49.00
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.7/ 5Features
4.7/ 5Customer Service
4.5/ 5Value for Money
4.7/ 5Ease of Use
4.4/ 5Features
4.5/ 5Customer Service
4.4/ 5Value for Money
4.2/ 5Features
Total features 22
- @mentions
- API
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Transfer
- Caller ID
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management
- Customisable Branding
- Customizable Fields
- Dashboard
- Data Security
- Document Storage
- Email Management
- File Sharing
- IVR Software
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Voice Mail
Total features 28
- @mentions
- API
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Transfer
- Caller ID
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management
- Customisable Branding
- Customizable Fields
- Dashboard
- Data Security
- Document Storage
- Email Management
- File Sharing
- IVR Software
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Queue Management
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Voice Mail
Integrations
- Gmail
- Google Contacts
- Google Drive
- Google Sheets
- HubSpot CRM
- Intercom
- JIRA Service Management
- Pipedrive
- Shopify
- Slack
- WooCommerce
- WordPress
- Zapier
Not provided by vendor
