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CivicPlus SeeClickFix 311 CRM vs Energy Management System (EMS)

SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.
SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat
The Energy Management System is designed to automate all the energy functions of your plant. It can continuously monitor consumption and production levels, as well as real-time planning evaluation of any planned production schedules based on actual machine cycle times availability.
The Energy Management System is designed to automate all the energy functions of your plant. It can continuously monitor consumption and production...

Deployment

  • Cloud-based
  • On-premises

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Starting from

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.4 /5
(46)

Ease of Use

4.4/ 5

Features

4.3/ 5

Customer Service

4.5/ 5

Value for Money

4.3/ 5

No reviews available

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Total features 111

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Benchmarking
  • Billing Rate Management
  • Budgeting/Forecasting
  • Campaign Management
  • Canned Responses
  • Case Management
  • Chat/Messaging
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Management
  • Customer Service Analytics
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Expense Management
  • Feedback Management
  • For Electricity
  • For Government
  • For Natural Gas
  • For Trash
  • For Water
  • GIS Integration
  • GPS
  • Help Desk Management
  • Historical Reporting
  • Incident Management
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Issues
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Scenario Planning
  • Segmentation
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Third-Party Integrations
  • Ticket Management
  • Work Order Management
  • Workflow Management
  • Workforce Management

Total features 12

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Benchmarking
  • Billing Rate Management
  • Budgeting/Forecasting
  • Campaign Management
  • Canned Responses
  • Case Management
  • Chat/Messaging
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Management
  • Customer Service Analytics
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Email Management
  • Employee Management
  • Equipment Maintenance
  • Expense Management
  • Feedback Management
  • For Electricity
  • For Government
  • For Natural Gas
  • For Trash
  • For Water
  • GIS Integration
  • GPS
  • Help Desk Management
  • Historical Reporting
  • Incident Management
  • Interaction Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management
  • Quality Assurance
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Recurring Issues
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Scenario Planning
  • Segmentation
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Technician Management
  • Third-Party Integrations
  • Ticket Management
  • Work Order Management
  • Workflow Management
  • Workforce Management