Trello vs Request Tracker
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Overview
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration.
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.
Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Cost
Starting from
USD 5.00/month
- Free Version
- Free Trial
- Subscription
Starting from
USD 125.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/ 5Features
4.3/ 5Customer Service
4.3/ 5Value for Money
4.5/ 5Ease of Use
4.5/ 5Features
4/ 5Customer Service
2.5/ 5Value for Money
5/ 5Features
Total features 152
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Automatic Backup
- Backlog Management
- Billing & Invoicing
- Brainstorming
- Budget Management
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Campaign Planning
- Channel Management
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Management
- Cost-to-Completion Tracking
- Customisable Branding
- Customisable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Deadline Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- Due Date Tracking
- Electronic Forms
- Email Management
- Email Marketing
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Management
- File Management
- File Sharing
- Financial Management
- For Small Businesses
- Forms Automation
- Gamification
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Guest Access
- Help Desk Management
- Idea Management
- Innovation Management
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Media Planning
- Meeting Management
- Messaging
- Milestone Tracking
- Mobile Access
- Monitoring
- Multi-Campaign
- Multiple Projects
- No-Code
- Notes Management
- Order Management
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Metrics
- Planning Tools
- Point of Sale (POS)
- Polls/Voting
- Portfolio Management
- Prioritization
- Process Change Tracking
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Resource Request
- Resource Scheduling
- Risk Management
- Roadmapping
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Skills Tracking
- Spreadsheet View
- Sprint Planning
- Status Tracking
- Strategic Planning
- Sub-Task Management
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Testing/QA Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- To-Do List
- Traditional Methodologies
- Training Management
- Vendor Management
- Visual Workflow Management
- Visualization
- Web-based Deployment
- Workflow Configuration
- Workflow Management
Total features 56
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Assignment Management
- Automatic Backup
- Backlog Management
- Billing & Invoicing
- Brainstorming
- Budget Management
- Business Process Automation
- CRM
- Calendar Management
- Campaign Management
- Campaign Planning
- Channel Management
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Content Management
- Cost-to-Completion Tracking
- Customisable Branding
- Customisable Dashboard
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Deadline Management
- Discussions/Forums
- Document Storage
- Drag & Drop
- Due Date Tracking
- Electronic Forms
- Email Management
- Email Marketing
- Email-to-Task Conversion
- Employee Activity Monitoring
- Employee Management
- File Management
- File Sharing
- Financial Management
- For Small Businesses
- Forms Automation
- Gamification
- Gantt/Timeline View
- Goal Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- Guest Access
- Help Desk Management
- Idea Management
- Innovation Management
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- KPI Monitoring
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Media Planning
- Meeting Management
- Messaging
- Milestone Tracking
- Mobile Access
- Monitoring
- Multi-Campaign
- Multiple Projects
- No-Code
- Notes Management
- Order Management
- Orientation Workflow Management
- Percent-Complete Tracking
- Performance Metrics
- Planning Tools
- Point of Sale (POS)
- Polls/Voting
- Portfolio Management
- Prioritization
- Process Change Tracking
- Process Modeling & Designing
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Productivity Tools
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Tasks
- Remote Access/Control
- Remote Support Software
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requirements Management
- Resource Management
- Resource Request
- Resource Scheduling
- Risk Management
- Roadmapping
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Level Agreement (SLA) Management
- Skills Tracking
- Spreadsheet View
- Sprint Planning
- Status Tracking
- Strategic Planning
- Sub-Task Management
- Support Ticket Management
- Support Ticket Tracking
- Supports Scrum
- Surveys & Feedback
- Tagging
- Task Board View
- Task Editing
- Task Import
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Task Tagging
- Template Management
- Templates
- Testing/QA Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Time Tracking
- To-Do List
- Traditional Methodologies
- Training Management
- Vendor Management
- Visual Workflow Management
- Visualization
- Web-based Deployment
- Workflow Configuration
- Workflow Management
Integrations
- AbcSubmit
- Aha!
- Ally
- Assembla
- Bitbucket
- Blesk
- Box
- Bridge24
- Chanty
- Clockify
- CloudCall
- Cloudpipes
- Conceptboard
- Confluence
- DAKboard
- Detectify
- Doorbell.io
- Dropbox Business
- Droplr
- Duefocus
- EasyQA
- Egnyte
- Everhour
- Evernote Teams
- FeedbackRIG
- Flock
- FlowXO
- Freshdesk
- GLIDR
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Drive
- Harvest
- Help Scout
- Hootsuite
- HourStack
- Hubstaff
- Hubstaff Tasks
- IFTTT
- Instabug
- Intercom
- Jell
- Jira
- Join.Me
- Jotform
- Juriba Enterprise
- Lokalise
- Mailbutler
- Mailchimp
- Make
- Marker
- Marketo Engage
- Miro
- Moxo
- MyLenio
- NativeForms
- NetCrunch
- Okta
- OneDrive
- OneLogin
- Outline
- Package Tracker
- PagerDuty
- Paperform
- Pastel
- Pegasus
- Pipedrive
- Pivotal Tracker
- Planyway
- Pleexy
- PomoDone App
- ProdPad
- Publicate
- Raygun
- Rollbar
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ScreenCloud
- Screenful
- ScrumGenius
- Slab
- Slack
- SmartDraw
- SpeakUP
- Status Hero
- StoriesOnBoard
- Sunsama
- SupportBee
- SurveyMonkey
- TMetric
- TeamGantt
- Telegram
- Testuff
- TimeCamp
- Timely
- Timeneye
- Twitter/X
- Typeform
- Unito
- Userlike
- Usersnap
- WebWork Time Tracker
- Whereby
- Wireframe.cc
- Wistia
- Ybug
- Zapier
- Zenaton
- Zendesk Suite
- Zight (formerly CloudApp)
- Zoho Cliq
- draw.io
- eyeson
- n8n.io
- noCRM.io
- weForms
- AbcSubmit
- Aha!
- Ally
- Assembla
- Bitbucket
- Blesk
- Box
- Bridge24
- Chanty
- Clockify
- CloudCall
- Cloudpipes
- Conceptboard
- Confluence
- DAKboard
- Detectify
- Doorbell.io
- Dropbox Business
- Droplr
- Duefocus
- EasyQA
- Egnyte
- Everhour
- Evernote Teams
- FeedbackRIG
- Flock
- FlowXO
- Freshdesk
- GLIDR
- GitHub
- GitLab
- Gmail
- Google Calendar
- Google Drive
- Harvest
- Help Scout
- Hootsuite
- HourStack
- Hubstaff
- Hubstaff Tasks
- IFTTT
- Instabug
- Intercom
- Jell
- Jira
- Join.Me
- Jotform
- Juriba Enterprise
- Lokalise
- Mailbutler
- Mailchimp
- Make
- Marker
- Marketo Engage
- Miro
- Moxo
- MyLenio
- NativeForms
- NetCrunch
- Okta
- OneDrive
- OneLogin
- Outline
- Package Tracker
- PagerDuty
- Paperform
- Pastel
- Pegasus
- Pipedrive
- Pivotal Tracker
- Planyway
- Pleexy
- PomoDone App
- ProdPad
- Publicate
- Raygun
- Rollbar
- Salesforce Sales Cloud
- Salesforce Service Cloud
- ScreenCloud
- Screenful
- ScrumGenius
- Slab
- Slack
- SmartDraw
- SpeakUP
- Status Hero
- StoriesOnBoard
- Sunsama
- SupportBee
- SurveyMonkey
- TMetric
- TeamGantt
- Telegram
- Testuff
- TimeCamp
- Timely
- Timeneye
- Twitter/X
- Typeform
- Unito
- Userlike
- Usersnap
- WebWork Time Tracker
- Whereby
- Wireframe.cc
- Wistia
- Ybug
- Zapier
- Zenaton
- Zendesk Suite
- Zight (formerly CloudApp)
- Zoho Cliq
- draw.io
- eyeson
- n8n.io
- noCRM.io
- weForms
