Customer.io vs Braze
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Overview
Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages, and more to engage and retain your audience.
Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages, and more to engage and retain...
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Braze is a leading customer engagement platform that powers lasting connections between consumers and brands that they love.
Deployment
- Cloud-based
- On-premises
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
Images
Cost
Starting from
USD 100.00/month
- Free Version
- Free Trial
- Subscription
Starting from
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.4/ 5Features
4.4/ 5Customer Service
4.6/ 5Value for Money
4.3/ 5Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.6/ 5Value for Money
4.4/ 5Features
Total features 94
- A/B Testing
- AI Content Creation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Notifications
- Autoresponders
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Compliance Management
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contextual Targeting
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable CTAs
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Synchronization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- GDPR Compliance
- HTML Editor
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Qualification
- List Management
- Marketing Automation
- Mobile Access
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple Data Sources
- Multivariate Testing
- Notification Editor
- Notification Scheduling
- Personalization
- Preview Functionality
- Process/Workflow Automation
- Push Notifications
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- SMS Notifications
- Sales Analytics
- Secure Data Storage
- Segmentation
- Social Media Integration
- Subscriber Management
- Tagging
- Template Management
- Third-Party Integrations
- Visual Analytics
- Visual Workflow Management
- WYSIWYG Editor
- Web Notifications
- Workflow Management
Total features 44
- A/B Testing
- AI Content Creation
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- App Notifications
- Autoresponders
- Behavior Tracking
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Compliance Management
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contextual Targeting
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable CTAs
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Integration
- Data Security
- Data Synchronization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- GDPR Compliance
- HTML Editor
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Qualification
- List Management
- Marketing Automation
- Mobile Access
- Mobile Optimization
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple Data Sources
- Multivariate Testing
- Notification Editor
- Notification Scheduling
- Personalization
- Preview Functionality
- Process/Workflow Automation
- Push Notifications
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- SMS Messaging
- SMS Notifications
- Sales Analytics
- Secure Data Storage
- Segmentation
- Social Media Integration
- Subscriber Management
- Tagging
- Template Management
- Third-Party Integrations
- Visual Analytics
- Visual Workflow Management
- WYSIWYG Editor
- Web Notifications
- Workflow Management
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Not provided by vendor
