CasetrackerLaw Reviews

This full service software is beyond anything that I could possibly ask for with the extremely affordable price tag. It's replaced several of my systems and reduced my work load so much. It's a Debtor management system, a creditor management system, and a sales pipeline system all in one. I switched from a free solution to this solution - that should tell you just how incredible this solution is.

I have been running a Judgment Recovery business for the last 7 years and have been using the same software vender, the data base I was using was specifically designed for the Judgment Recovery business, but it had no way of exporting my data into any useable format that any other vender could use. I found this out in my quest to find a replacement software. The software business was sold in 2018 to a new owner, that promptly increased the annual subscription rate from $49.00 to $69.00 a year, so I’m thinking I can live with that.
In April 2019 my subscription was up for renewal, I paid my $70.00 annual fee, but I could not log into my database, I could not get a hold of the new owner to get into my database. The only contact information I had on the new owner was a email address that I had sent several emails to with no response back.
I was locked out for 2 days not able to work. Luckily I saved the contact info of the old owner and was able to log into my database after I emailed the previous owner a copy of my paid invoice. So I’m thinking about what happens next year when I try to renew my subscription? 
I never want to be in that position again, and that is why I am with Casetracker, a company that stands behind their product and has a way to export my data into a useable format that I can use. 
I was looking for collection software that did everything my existing software did and more, I found it in Casetracker, it is a very feature rich database that is very flexible.

1. Ease of use.
2. Client able to access their own report, so that we no longer have to do monthly reports.
3. Detailed reporting modules meant that I can pull a report and access the performance of each Client portfolio
4. Reliable customer support
5. Ability to upload client accounts within a short time.
6. Runs on AWS so my Clients are comfortable with where their data is held.
7. User friendly

We needed the best possible collections software to grow our business. Casetracker is working for us!!!

As a sales manager, it's a great feeling to know you and your team are all on the same page for prospecting, demonstrations, and closing. This CRM has made us more profitable.

Very good. [SENSITIVE CONTENT] have been extremely helpful and knowledgable about our day to day operational needs.

We appreciate all they do to assist us in keeping our clients satisfied.

Thank you Casetracker team!

My overall experience has been very positive and productive.

The number 1 thing that I really like is that I can give my clients access to their own private portal. They can enter and monitor their claims 24/7, they can run and generate multiple reports. This frees me from running multiple reports a month for multiple clients. And my clients love being involved in the process.

CaseTracker turned out to be a time saver for our firm compared to the way we used to do debt collecting. It meets our needs.

Words can not express how much I love this software!

Easy to learn and easy to use. Once all the initial information is inputted all you have to do is click on what you want to do next. Couldn't be any simpler.
The customer support is by far the best I have ever dealt with! Always pleasant and so helpful. They have gone above and beyond to make sure I had all the tools I needed to be successful!

My overall experience has been pretty good with Casetracker. Any issues that I've run into with our system, [SENSITIVE CONTENT HIDDEN] have done their best to help us resolve them.

We are a litigation/collection law firm, and use CasetrackerLaw to manage our files/accounts. It is the best. It is easy to use and detailed. It keeps our office organized and up to date with everything going on. We create letters and other forms with a click of a button, can update clients easily, and calendar events. You cannot go wrong CasetrakerLaw.

It's revolutionized the way we do business!

Excellent.

Streamlined accounting and case tracking.

We recently switched over to Casetracker Law. Prior to the switch, it would take our company hours to do simple tasks such as statements and progress reports. Now it takes minutes, plus we can send out a professional looking statement that gives a full breakdown of what happened during the previous month.

The screens are very easy to navigate. In fact, I havent even had to use there tutorial tapes even once.

There support staff has been very easy to work with. With the previous company, everythig was handled by E Mail. With case tracker, I can pick up my phone and just call, and the best part its free. Prior to that, even with E Mails, if I needed someting, it would cost.

The safety features thay have built in gives me great assurance no one else can have access to our files. Everything is password driven and each employee is given access only to what they should have access to. I assure you , this did not happen with the previous company.

Since we have only been on the program for 3 months, I really havent found any cons as of today date. If you knew the program we were using and compared it to Casetracker Law, you would know why at this time i cant be critical of anything.

In closing, I would recomment their software to any agency that is looking to switch.

Should you need any other information, please call or E Mail.

It manages our portfolio of collection accounts very nicely.

I have been using CasetrackerLaw's Casetraker collection software for approximately 4 years. As operations manager at a retail/commercial collection agency for 3 years and for almost 1 year at my own collection agency.

The software is very comprehensive, relatively easy to use, very reasonably priced and the team at CastrackerLaw are willing to customize options that may not be considered "within the normal realm of daily collection activities". When my partner and I decided to open our own agency last year, we didn't consider going with any other software for those reasons. Being a web-based system our clients value the ability to login to Casetracker at any time to monitor their accounts, statuses, payments as well as many other aspects of all business they have placed with us. THAT IS A HUGE SELLING POINT FOR ANY AGENCY'S SALES-STAFF.

I have been in the collection business for over 30 years and used several different collection software systems and in my opinion Casetracker more than holds it's own in comparison to any system available on the market today.

I have been using CasetrackerLaw 's web= based software application since 2009. Over the years, I have used other collection software but, have found this software product by far the easiest to manage, train my staff and grant my clients secure access to their files.

Customer service and support is always readily available. The program has many training videos for my staff and new hires to learn how to use the system. The system is also customizable and the support team has been able to add custom features that are unique to the way I wish to manage my practice.

I do not have any hesitation in recommending this application to any business in the credit and collection industry whether it be a law firm or a collection agency.

If you want to speak with me directly, I will gladly share my experience with CasetrackerLaw in more detail.

Stephen B. Gebeloff, Esq. (561)953-4600 [email protected] or www.floridacollectionattorney.net

All the information I need is right there and it is current information