Salesforce Sales Cloud
About Salesforce Sales Cloud
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce.
Whether you’re starting your business or looking to grow, Sales Cloud can help you win more deals by building better customer relationships. Get up and running fast with single source of truth for all of you customer data. Enhance your sales productivity by automating manual tasks so you can focus on your customers. And when you’re ready to grow, you can connect your entire business to Salesforce with a single platform that helps you build better customer experiences.
Key benefits of Salesforce Sales Cloud
- Super-charge your sales
- Deliver amazing service
- Join all the important conversations
- Build custom apps and sites
- Collaboration across your global organisation
- Mobile: Anywhere access to the live data you need
- Get insights you need to make smarter decisions.
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Reviews
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Complex, Integrated tool
Reviewed on 03/08/2024
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage...
Overall, it is a great customer relationship management (CRM) platform that helps businesses manage their sales process, customer data, and interactions.
Pros
It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.
Cons
Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful CRM for Driving Sales Growth
Reviewed on 27/10/2024
Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency...
Overall, Salesforce Sales Cloud is a very useful and powerful CRM that increases sales efficiency and customer relationship management.
Mobile app integrations improve accessibility and connectivity which makes this an essential tool for sales success.
Pros
Salesforce Sales Cloud helps in lead management, AI-driven information, and customizable dashboards which help sales teams to prioritize and close deals with our clients.
Cons
Salesforce Sales Cloud requires specific training and onboarding to use the service effectively which leads to the platform’s higher cost compared to other CRMs it is a con for smaller businesses with low budgets
- Industry: Law Enforcement
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
New User of SalesForce Review
Reviewed on 05/10/2024
I was a new user and I caught on very quickly. It is not hard to navigate the database. However,...
I was a new user and I caught on very quickly. It is not hard to navigate the database. However, when you left out of Salesforce the list would put you back to the beginning which was not great at all.
Pros
I can store information shared by clients, making it easier to maintain context across conversations, such as ongoing projects, or details for future reference. Also, it made it easy to share content with colleagues.
Cons
I did not like that I could not change the pertinent information myself, the administrator of the team could only do that, and it sometime delayed my work process.
- Industry: Computer Networking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Ultimate Business Card Book
Reviewed on 21/08/2024
I use it on a daily basis, in general it is a good solution to store everything customer-related,...
I use it on a daily basis, in general it is a good solution to store everything customer-related, not only as a large business card holder but a project manager deals and agendas.
Pros
It is a good CRM where everything can be organized by leads and opportunities. I like that it is easy to keep track of everything that is customer related and it allows you to integrate with another different tools for quoting.
Cons
Since it is all in one, sometimes the interface it is not user-friendly and it can take a while to find what you are looking for.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful Tool with a Learning Curve, but Worth the Investment
Reviewed on 09/11/2024
My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for...
My overall experience with Salesforce Sales Cloud has been positive. It’s a powerful tool for managing customer relationships and sales processes, and once you get the hang of it, it can really improve how you work. The platform helps keep everything organized and gives you a clear view of your sales pipeline and performance. It took some time to learn at first because there are so many features, but the customization and automation options are worth it. The ability to work from anywhere with the mobile app is also a huge plus. Overall, it’s a solid tool for any sales team.
Pros
What I liked most about Salesforce Sales Cloud is how easily it can be customized to meet business needs. It helps organize and manage customers and deals in a flexible and simple way. It also allows for quick and accurate reporting, making it easy to track performance and make decisions. The integration with other tools and the mobile app make it convenient for sales teams to work from anywhere.
Cons
What I liked least about Salesforce Sales Cloud is that it can feel a bit overwhelming at first. There are so many features and options that it takes time to learn and get comfortable with everything. Also, the customization options, while helpful, sometimes require more technical skills or extra support from a developer, especially if you want something very specific. It’s powerful, but the learning curve and setup can be challenging for new users or small teams without a lot of tech resources.
Salesforce Sales Cloud FAQs
Below are some frequently asked questions for Salesforce Sales Cloud.Q. What type of pricing plans does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers the following pricing plans:
- Starting from: USD 25.00/month
- Pricing model: Subscription
- Free Trial: Available
Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $80 /user/month* (billed annually) Deeply customizable CRM for your business $165 /user/month* (billed annually) Unlimited CRM power and support $330 /user/month* (billed annually)
Q. Who are the typical users of Salesforce Sales Cloud?
Salesforce Sales Cloud has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Salesforce Sales Cloud support?
Salesforce Sales Cloud supports the following languages:
English, French, German, Italian, Russian, Spanish, Swedish
Q. Does Salesforce Sales Cloud support mobile devices?
Salesforce Sales Cloud supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Salesforce Sales Cloud integrate with?
Salesforce Sales Cloud integrates with the following applications:
Birdeye, Box, ClearSlide, Crowdstack Pro, Dropbox Business, Eventbrite, Evernote Teams, Expensify, Five9, GetFeedback, Gmail, GoTo Meeting, Litmos, Mailchimp, Professional Services Cloud, QuickBooks Online, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier
Q. What level of support does Salesforce Sales Cloud offer?
Salesforce Sales Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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