Zoho Vault Reviews
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45 Reviews
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Vault is the Bomb
Reviewed on 30/03/2021
I protect my personal and business credentials with Zoho Vault and will continue to do so into the...
I protect my personal and business credentials with Zoho Vault and will continue to do so into the future. I recommend it to anyone who will listen.
Pros
I was originally a LastPass user until LP raised their prices and told me to kick sand. Zoho Vault is as good or better than LastPass for a quarter of the price. I use it for my business and personally. Have it on a desktop, laptop, Chromebook and 2 phones. Does what it claims to do and does not burn a whole in your wallet.
Cons
Has some issues on the Chrome and Edge browsers, seems like they have fixed the Chrome issues with the latest update.
Alternatives Considered
LastPassReasons for Choosing Zoho Vault
LastPass raised the fees a couple of 100% and would not work with me as an existing customer. Switched to Zoho Vault a little more than 2 years ago and love it.Switched From
LastPassReasons for Switching to Zoho Vault
Inexpensive and had all the same features- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great product, but offline use should be improved
Reviewed on 30/07/2022
I like the fact that you can define labels and group passwords and credentials by type. Also, I...
I like the fact that you can define labels and group passwords and credentials by type. Also, I like the fact that Zoho Vault can generate and file secure passwords for me when I register to a new service. Maybe the user interface could be given a revamp? But these are unessential aspects, and all the juicy features are there.
Pros
Zoho Vault has a lot of useful features. You can associate passwords with icons, making it faster to find the one you need. You can file attachments (e.g., you can file a scanned copy of your bank code sheet together with your bank credentials). You can use you password vault on any device through an Internet browser, or use the dedicated mobile applications (which, however, requires you to be online). Password synchronisation across devices occurs in real time. You can define your own templates for different password, credential and document types. The paid version allows centralised management of credentials for teams.
Cons
Although you can have a password-protected, offline copy of your vault mailed to you every night, using it is not straightforward and the mobile app needs to be online to retrieve passwords (so it may be difficult to retrieve the password you need if you phone is in a blind spot).
Reasons for Choosing Zoho Vault
1password move to a different business model based on monthly subscriptions, Zoho is free and you pay only if you want additional features, like team management.Switched From
1PasswordReasons for Switching to Zoho Vault
The free version of Zoho ticked all the boxes for me, and optional (paid) features added real value for a more sophisticated user, so the whole thing made a lot of sense to me.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Robust Password Manager
Reviewed on 13/11/2024
Pros
It is a really good password manager with a lot of customisable options and avenues for fine-grained controls. and the best part is it comes included with zoho one which makes it practically free
Cons
I can't think of any cons, it's a really capable password manager
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Cannot delete shared with me passwords
Reviewed on 30/07/2024
Pros
I like the idea of a Password vault , but disappointed with the functionality.
Cons
I cannot delete "shared with me passwords". We sold the business over 18 months ago and there are dozens of shared passwords in my Zoho Vault account. These are obsolete passwords for companies and individuals that are not around anymore. How can Zoho build a vault were you cannot delete a "shared with me" password. To suggest that someone contact a business that is gone is unreasonable.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for managing customer account credentials amongst a team
Reviewed on 04/10/2019
I have a team of 8 product analysts who are currently managing credentials for over 400 customers...
I have a team of 8 product analysts who are currently managing credentials for over 400 customers on up to 8 different sites per customer. Utilizing Zoho's API, we have been able to create a secure form for customers to submit their credentials directly to our admin account and then are accessible to all team members through their Chrome and Safari toolbar extensions. The main reason we went with Zoho was so that I could allow team members to login to client's accounts without ever being able to view (and potentially) copy the customer's secure information. However, it has also improved our workflow as the one-click login access makes it faster and easier to manage the program.
Pros
I like the ease of setting up Secrets and Chambers to easily organize customer credentials. Zoho Vault is also an excellent tool to manage credentials and provide multiple users access to one-click login ability without ever having access to the actual password information. Customer service is fantastic.
Cons
One-click login access is a little more difficult to set up for sites like Google where the login is multi-step, but it is possible with the correct URL structure. There can also be a slight delay for team members accessing credentials via the toolbar extension when updates are made via the admin account.
Reasons for Switching to Zoho Vault
It had the features that we needed to manage the program in its current state and the flexibility to scale as the product was growing quickly.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The cornerstone of your password security, made simple
Reviewed on 17/07/2020
After I got hacked due to low password security, one friend advised a couple of Password Vaults. I...
After I got hacked due to low password security, one friend advised a couple of Password Vaults. I long used Keepass, then turned to Zoho Vault as a way to bring my passwords online and manage it from both phone and laptop. Combined with strong master passwords for main apps, as well as Double Authentication, it provides a strong, reliable system and a lot of serenity :)
Pros
Ease of use, ability to generate strong random passwords, ability to create file and sort passwords (especially useful when dealing with several clients with similar apps / services)
Cons
Might get a little messy if you don't manage your files and folders, nice new interface but sometimes a display bug can occur
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Not as full featured or easy as the bigger products (like LastPass) but the price is RIGHT!
Reviewed on 01/08/2019
Pros
It's relatively full-featured, centrally manageable, and most importantly, priced EXTREMELY competitively! Hands down, the best value password manager for any small to medium sized organization. As a small IT team on a tight budget, this tool is absolutely vital and the cost is so good that it was almost a no-brainer to choose this particular tool.
Cons
Chambers, secrets, and how they relate - these things are confusing. The mobile app could use some work, as it's still not as well-rounded as their web version. The interface, period, could likely use a bit of work. However, considering the price these things can be overlooked.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Good Password Manager
Reviewed on 13/10/2021
Pros
- Good for teams
- Cheap
- Free on mobile
- Good protection
- Easy to use
Cons
The only real "con" for me is that there's no white label functionality or CNAME etc. available. This seems to be a whole in the market as there are very few if any such providers (or very expensive).
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Desktop and Mobile password manager
Reviewed on 03/12/2019
Overall I'm happy with Zoho Vault and will continue using it to generate and store both my personal...
Overall I'm happy with Zoho Vault and will continue using it to generate and store both my personal and professional passwords.
Pros
I switched to this from a password manager app that wasn't syncing properly across my devices, and I have found Zoho Vault really easy to use and update from whatever computer or device I happen to be using, whether Windows or Apple.
Cons
There are a few clunky or buggy aspects to the software - sometimes when creating a new "secret" (saved account) if I tab into the password field it will auto-fill, and occasionally even if I replace that password with a newly generated one it still saves with the auto-filled password. I work around this by immediately opening a newly created secret and checking that the correct password saved. Also, on iPhone if I'm on a website and open Zoho Vault from that website's auto-fill options, Zoho Vault will look empty and I won't be able to search for the correct secret. Other than that, this tool is easy to use and syncs perfectly.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
YES! A real password managment tool that is complient.
Reviewed on 30/08/2019
We use Zoho Vault multiple times a day. I love that the master passphrase is an encyption key and...
We use Zoho Vault multiple times a day. I love that the master passphrase is an encyption key and isn't an acutal password. I love the there are no data points saved on zoho servers. Meaning, that everything is encrypted and SOC 2 certified.
In the insurance industry, we have so many passwords and logins. The program makes it a secure and easy way to manage all of those logins with passwords that change every 90 days. Zoho Vault helps us keep track of all that without being scared of security issues. I highly reccomend zoho vault to anyone! Just don't loose your master passphrase. It's not stored on any servers so if you loose that, the only thing that can be done is for ZOHO to create you a brand new zoho vault account. This is for security reasons, and frankly, I'm very happy on their level of security with this program. It's virtually un-hackable.
Pros
I love how we can assign specific login information to an individual person or a group of employees.
Cons
Don't have any cons, i use this tool all the time and not sure how i functioned before its existence.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Love using Zoho Vault
Reviewed on 16/01/2023
Easy to use and customize, great for sharing passwords.
Easy to use and customize, great for sharing passwords.
Pros
I love the security this brings with multi factor authentication and also high level security. It is so a safe way to share passwords across different employees.
Cons
The multi factor authentication can be inconvenient but it's what keeps the passwords safe. However you will need to make sure to have both authentications ready in order to use your password.
- Industry: Staffing & Recruiting
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Top-Rated Password Safe
Reviewed on 30/09/2022
My team and I can safely share passwords without compromising any sensitive information. Before...
My team and I can safely share passwords without compromising any sensitive information. Before using Zoho Vault, I frequently resorted to the easy solutions of using the same password for every account or not using a password at all. I'm freed from the burden of trying to remember complex passwords while still maintaining their security. A password generator, built into Zoho Vault, can create secure passwords that adhere to your particular account's requirements.
Pros
Password protection and encryption are two of Zoho Vault's most valuable features. If you use different passwords for different accounts, this is a huge help. It has made my daily life easier and password sharing a breeze. It instantly retrieves the information from the safe when you are on the appropriate connection, which helps identify phishing attempts.
Cons
Zoho Vault's authentication steps become more involved if you lose track of the master password. All of your previously stored passwords will be wiped out if it works, which could be a problem if you don't have a backup. The fact that the extension must be downloaded prior to use is another issue I have with it.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easily share and manage password with team members
Reviewed on 26/03/2019
My company's experience with Zoho Vault has been nothing but positive. We manage client systems,...
My company's experience with Zoho Vault has been nothing but positive. We manage client systems, including servers, and networking hardware. Each piece of equipment has one or more sets of credentials. Prior to using this software, any known credentials were sloppily placed in a spreadsheet. I looked for a cost-effective password management system that enabled sharing between team members, offered easy mobile access, and most importantly was secure. We tried the Zoho Vault trial and purchased the full license shortly thereafter. We now constantly say "remember to put it in Zoho" when setting up a new system. It has taken the guesswork out of gaining access to systems.
Pros
While there is a website version, having the Android version available while on the go is very important. Multifactor support for using the app is also an important feature.
Cons
The mobile interface (Andoird) could use an update. I find that the sharing section in particular looks a little dated and the controls are small for big hands. I often have to swipe down to refresh the screen to show the list of saved credentials.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth
Reviewed on 10/08/2021
Nice
Nice
Pros
User friendly interface for everyone, even for development
Cons
Support from India just in English. Pls, try hire Spanish support too
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Zoho Vault
Volume of clientsSwitched From
flowwwReasons for Switching to Zoho Vault
Quality-pricing
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for Free Personal Use Password Management
Reviewed on 25/10/2018
Password management has never been more secure and centralized with ZohoVault. I use the encrypted...
Password management has never been more secure and centralized with ZohoVault. I use the encrypted HTML file on my desktop for ease of access, which is awesome. Exporting ZohoVault data to CSV helps me to create paper backups as a last measure of security for not losing my passwords.
Pros
- The new Two-Factor authentication app looks great and seems more secure than SMS
- Synchronization of passwords across all devices (sometimes I add new passwords on my computer and sometimes on my phone)
- Encrypted HMTL files for offline access saves me a lot of time and it is still secure
- Automatic password generator gives me ideas about what password I want to generate
Cons
- The free version doesn't come with data backup, but I can't complain since I'm not paying anything and I can work around that limitation
- Maybe I'm not doing it right but the auto-fill is kinda a hit/miss. Then again, I prefer punching in my passwords myself
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Switched away from Zoho Vault due to their silly pricing policies
Reviewed on 17/11/2022
Pros
It works well. Nothing wrong with the app. I've used Password Managers for years and Zoho Vault is no better or worse than most.
Cons
We downgraded our Zoho One package as we didn't use most of the apps. That left us without Zoho Vault. You can have one user for free. I tried to pay for a second user and it removed the free user! So it's one free, or none free?! No thanks. Moved to Bitwarden.
- Industry: Management Consulting
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy way to store password
Reviewed on 01/05/2018
Easy and securely manage you password and share them with team members.
Easy and securely manage you password and share them with team members.
Pros
The web as well as the phone app is easy to use when storing and retrieving passwords. The passwords are masked making it more secure when working with someone looking over you shoulder.
Cons
I think it maybe time to upgrade the web version interface and make it more intuitive. An button to email the login and password might also be nice to have.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Perfect for all your passwords
Reviewed on 11/12/2018
Pros
I love the one click login to websites and I can access it from any device. I like the option to have employees have different access levels to each stored site. I also like that I can decide when the pass phrase is cleared.
Cons
Sometimes the sync doesn't work and you are unable to use the auto login to actually login to the site. It can be frustrating having to wait for the sync to happen
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Free & easy
Reviewed on 17/11/2018
I looked online for password software/apps. I wanted something that was both free, and multiplatform...
I looked online for password software/apps. I wanted something that was both free, and multiplatform.
I also experimented with 1pass and some others, but found them lacking. I don't have hours and hours to keep searching, but so far Vault is good enough, and given me no reason to look again, after about a year.
Pros
that it is free, and easy to use. And that it is so multi-platform, though I haven't used the Android platform much.
Cons
It might be easier to hack into or crack than I realize.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Solid password manager
Reviewed on 03/05/2019
We needed a password manager that would let us share admin passwords between certain people, while...
We needed a password manager that would let us share admin passwords between certain people, while keeping others private. Vault does this flawlessly.
It's easy to generate new secure passwords and to save new sites within the correct chambers.
If you're looking for an efficient and cost-effective password manager, Zoho Vault should definitely be on your short list.
Pros
I love not having to remember any passwords and it is really easy to share passwords with other members of my team.
Cons
The terminology is not always as clear as it could be when you're first learning, but once you know what everything means, this issue disappears.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Super reliable and easy to use
Reviewed on 02/08/2019
It's helped our team keep accounts secure.
It's helped our team keep accounts secure.
Pros
This is my favorite password manager because it's easy to create new entries and I can always find what I need. I also really like that I can share my entries, even with people outside my organization.
Cons
I had Lastpass first and it preventing Zoho Vault from being able to auto-fill my passwords properly. I also wish I could duplicate entries.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
FREE Forever personal plan is perfect. But Zoho vault comes into its own when used with teams.
Reviewed on 15/12/2017
It cost nothing to try and I used the FREEMIUM account for some time before inviting other team...
It cost nothing to try and I used the FREEMIUM account for some time before inviting other team members to share with me at a very low cost.
Pros
Straightforward setup with all the major Browser extensions. A FREE FOREVER plan. Works across IOS, Android, Web, Windows and MacOS platforms.
Cons
Unable to fill out forms. Does not support logins for two-factor authentication sites and some sites just don't like it.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easily accessible yet secure!
Reviewed on 08/03/2018
Pros
I like that there are options to save personal and work passwords in different locations within the software. The price is very cost effective and you definitely get what you pay for! The interface is very easy to use.
Cons
I have had trouble using it on Internet Explorer. Although it's not as popular of a web browser as it used to be, I think the software should still function the same.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favorite password manager with great chrome extension
Reviewed on 22/04/2019
Pros
Easiest way to manage passwords across the team! I like that there is a single passphrase to view passwords for better security. The chrome extension is great and easy to keep all your passwords organized into folders.
Cons
I've very occasionally had the chrome extension not load and had to de-activate/activate it to get it to work.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great password manager for SMEs
Reviewed on 13/08/2019
Pros
Feels secure
Good mobile experience
Integration with Google suite
Cons
Complex to use
Tablet version with issues
