SMhack Reviews

I can not express how impressed I am by the support team of SMhack. Even if the tool wasn't as amazingly good as it is, I would still love it because of the support team that cares so much about their customers.

The way they treat customers makes you feel special and involved. The support team keeps improving the app every day and actually really LISTENS to what the customers have to say/suggest. All other apps tell you that they will do improvements, but they never do. SMhack is different - they care and they introduce improvements all the time!

The design of the app is beautiful, it supports Pinterest, which not many other aps offer. The flow is easy and smooth. I just want to thank the amazing people standing behind this project and to congratulate them for the amazing work they've done!

Your product deserves to be world-famous because it is better than anything I've ever used. ( And I've used almost all social media posting apps out there)

Sometimes there are problems posting some posts, but when you contact the support team they reply quickly and solve your problem immediately.

Nothing - doesn't connect to Facebook - therefore, useless.

Would love to properly review this. However - it refuses to connect to Facebook profiles or pages - rendering it a non starter. No response from 'support.'

The pricing model works perfectly for us; we are a small but rapidly growing agency. SMHack has scalable payment options based on profiles added and not the number of users. What this actually means is we can give our clients (restricted) access to their own social media profiles, and they get a good picture of what is going on, highlight any posts that they are not happy / suggest new posts or quickly view engagement across all social media profiles, this is good for client relations, keeping them onside at all times.

The Library feature; this is a great time saver in conjunction with The queue. You can quickly re-market regular posts at the click of a button or schedule in for weeks/months into the future.

The simplicity of the website, very clean and intuitive to use.

The tasks feature allows you to set up roles to users, so you can have a junior member of the team creating a schedule and sending it over to a more experienced member of the team to check over and publish.

No cons, I have been using SMHack for five months now and relatively smooth. The only issue I would say is when setting up a new profile we initially had a few problems with the LinkedIn integration. However the technical support and customer services was excellent, the highlighted issue was rectified very quickly, and CS followed up a few days later to make sure everything was still working as it should have been.

Fair pricing is important to me and SMHack got this.
Easy and simple UI, SMHack indeed followed the KISS principle.
Single multi-account publishing, One click is the only thing required.
Personalized customer support, I simply love to be accompanied by SMHacks people.

What I would really like SMHack to have is, a gallery of pre-fabricated images/posts that you can re-use and personalize four your social networks. No more need to design your own or download pictures from search engines.

For the price, SMhack has many great features when it comes to managing all of your different social channels. This platform makes it easy to monitor conversations online and easily post to all of your social platforms.

No cons. SMhack makes it easy to be better and more active with social media marketing.

Easy learning curve, good value (relative to other similar platforms we researched), works well, improves time management. Ability to use feature image is a plus. Thus far I am very pleased with the efficiencies of managing social posts over time and in advance.

It is a process to learn the nuances, especially if you work with multiple client accounts. Would like to be able to filter/display a calendar for a specific client account as opposed to showing all scheduled posts. Would also like to see filtered by a single client account monthly display, not just weekly view.

Overall a great service and easy to manage social media. A lot of unique features. Recommend it to all Twitter and FB musers.

Smhack offers all of the features I required. Analytics, multi outlet posting, keyword tracking, and more.

I had trouble learning how to navigate in the beginning and getting to my reports. I would love to habe more of an introduction on how to use the product.

- Easy dashboard
- The analytics are very easy to understand
- Very cheap when using a few accounts for agency

- I do not like the white papers. They show the date in european format but I am in the U.S.
- Customer service is all right
- Becomes expensive when you add a lot of individual accounts. In agency, they should charge per client and not per social media platform since some companies have more than one account.

it is user friendly and easy to navigate through for anyone who wishes to safe cost and at the same time get the best.

The customer support is wonderful, they respond very quickly and are eager to help you with whatever you need. In addition the program is very user friendly and they have tons of analytics without the hefty price tags Hootsuite has.

Software has Ease of navigation, it has a very Clean layout and one can immediately see clearly what they need to action. Timely and precise posting also happens.

The software, from its website has No clear information on the existence of a free limited version of it. It should be there. Hook people on and then entice them to go Pro. / to purchase.