JCAD CORE Reviews

Simple, quick

Excellent support and move to JCAD V5 was quick and seamless.

User friendly and JCAD support team are very efficient and quick to respond esp [sensitive content hidden]

The system is very intuitive and I often have feedback from end users that it is easy to use. I appreciate the ability to add and amend fields in order to support our service offer and ensure the correct risk information is captured.

After an open market bid project, JCAD as chosen as the preferred contractor to work on the implementation of an organisation wide ERM tool for 3,500 sites. The requirement was to have an easy to use interface for non-risk professionals and a hierarchical structure that allowed parent/child risks to be shown and escalated within the business in line with the Board defined risk tolerances.

The project was handled very well, all key milestones and deliverables were met on time, minor technical issues were quickly resolved. An added bonus from working with JCAD was that existing Excel base risk registers were uploaded into the new system direct at the develop team side, thus saving in excess of 1000 hours of manual input.

The defined fields within the system can be easily adapted and our implementation package included a training programme for in house administrators, supported by telephone and IT tech support by the JCAD team.

User testing with our own IT team proved invaluable and again JCAD delivered the goods by sending a technical specialist to work with our own network and systems teams to ensure there were no network conflicts when the system went live.

Overall I would strongly support the use of JCAD.

Essex Fire moved to the CORE product following Microsoft no longer supporting our server software, and thereby saying goodbye to JCAD RISK. The migration went smoothly although we are teasing out a couple of glitches. It retains transparency across the Service.
CORE offfers more administrator choice. I would like to see more options for "tool tips" than are currently available. We look forward to receiving the very latest version as soon as possible.

The JCAD Core risk tool allows us to provides wide access across the organisation via the internet to the Councils' corprorate, departmental and project risk registers. The automated review reminders are great at ensuring risks are regularly reviewed. The ability to tailor some field descriptions and contents allows flexibility and bespoke functionality within the users control. The audit tracker follows these principles and although new to this element of the system the set up and training was simple and clear to understand.

No

The organisation needed a way to better manage its risks, rather than the disjointed arrangements we had using Excel and Word.

Through positive referrals from other organisations and a comparison/interview exercise with organisations using rival software packages, I was confident that JCAD risk was the solution for us. I haven't been disappointed.

The decision to work with JCAD was straight forward. The software offered the vast majority of what we needed and was simple to use. Equally important as the functionality, I also recognised in them a partner that would work with us to improve the system as our risk management needs evolved

"We have been using this system for the last four years and found it to be ideal for our requirements. We found it simple to use, flexible to change and improve and extremely good value for money. In addition to managing risk we have worked with JCAD to develop and implement additional registers into our business which enables us to manage covenant compliance and financial controls."

The JCAD team was very helpful during implementation and continues to be very responsive to questions. Even with our six hour time difference, they make it work. We are very pleased with the product and use it as an electronic database of our enterprise risks.

The Software is very flexible and easy to use.

Recording, monitoring and reporting of risk is both efficient and effective.

Support arrangements are great and downtime is minimal.

"I have had the opportunity to work with JCAD over the past eight years. JCAD have always demonstrated a professional and ethical calibre during this time. Their staff have always been supportive, reliant and always gone the extra mile to accommodate our specific requests."