UpKeep Reviews

Creating, scheduling and tracking work orders. Setting up PM.

So far I like everything Upkeep offers. It is working well for us.

The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.

Some important pieces of information need to be added such as precise location information about assets.

The biggest thing would be communication. Before UpKeep a work order would be put in and no one would know the status of it. With UpKeep we see updates and emails detailing the status of the work order.

The only thing that comes to mind is that you provide training for Administrators and Technicians, it would be nice to have a power point presentation for the view only and Requestors. As an Administrator, UpKeep was my task to own, and I had to present it to the group prior to launch. the problem was the Administrator permissions is different than the view only and Requestors, needless to say my 1st class was a learning experience not only for the view only and Requestors but for me also.

i use upkeep to communicate with the technical team for maintenance and support, I like the ability to send issues as photos and get helped online, upkeep provides a video tutorial for setting up, this is the best for sure

using upkeep requires strong internet connections as poor networks lead to delay in loading documents as soon as possible and it's very hard to learn

the application is easy learn and set up for use in the organization, like its ability to organize once data has been entered in the system. The UI is so friendly

upkeep has a limited level of hierarchy and uploading documents and photos takes a lot of time to finish up this leads to delays in submitting a given documents

with upkeep you can keep all document files in one central place, I like the ability to allow document uploads, and the application is user friendly

using the application to upload big documents with a lot of photos takes a lot of time the expected

i always use upkeep to share my work orders with my team for their input, the application is so easy to use with a clean user interface, I like the ability to be integrated with other apps and saving data online makes it perfect to me

somehow the application is difficult to use and uploading photos takes a lot of time this need to be addressed to give customer the best

upkeep has made work sharing so simple among the team to capture their inputs mostly reporting, the application is so simple to use with good UI

sometimes the application delays in uploading some orders and they may pend for many hours and this affects work to move on as expected

I like the software, its so simple to use with a clean user interface, I like its ability to enable users to share their work order's with collogues to enable quicker completion of tasks

As of now, i have nothing to dislike about the software its doing well for me, i just recommend my followers managers to try for productivity

upkeep has simplified the workflow in the organization, i like the CMMS features which are so nice for maintenance management system, upkeep is so easy to use by every one

The application sometimes be slower when using its and this effects work to be accomplished in period of time

with upkeep am know my sanitation inventory for products in store, its so simple to use with friendly interface

some times its too slow to hand some tasks and always needs a stable internet connections

User-friendly interface: UpKeep offers a simple and intuitive user interface, which makes it easy to get started with the software for new users. Common tasks such as creating work orders or scheduling jobs can be done with just a few clicks.Proactive maintenance management: UpKeep lets you easily track work orders, service requests, and preventive maintenance tasks for your business. This allows you to resolve issues before they become critical and minimize downtime.Cross-Platform Availability: UpKeep is available on multiple platforms, including desktop, iOS and Android mobile devices, and the web. This allows you to access your maintenance data anytime, anywhere.Integration with other business management tools: UpKeep integrates with other business management tools such as Zapier, Quickbooks, and Slack, making it easy to integrate with your existing processes.Excellent customer support: UpKeep offers quality customer support, with a responsive support team and online training resources to help users get the most out of the software.In short, UpKeep is an excellent choice for companies looking to improve their maintenance management and optimize their processes.

High cost: UpKeep can be relatively expensive compared to other maintenance management software on the market, especially for small businesses. Pricing plans start from $35 per user per month, which can be a significant investment for some businesses.Customization limits: UpKeep offers limited options in terms of customizing the user interface and work order structure. If you need a high level of customization, this can be a drawback.Internet dependency: UpKeep is cloud-based, which means you need a reliable internet connection to access the software. If your business does not have a stable internet connection, this could cause accessibility issues.Limited reporting capabilities: UpKeep offers basic reporting options, but some companies may find the reporting capabilities limited. If you need detailed custom reports for your business, UpKeep may not be the best choice.Learning curve: Although the user interface is user-friendly, some features of UpKeep may require a certain learning curve, especially for users who are unfamiliar with maintenance management software.In summary, UpKeep may not be suitable for all businesses due to its higher costs and some limitations in customization, reporting and internet dependency. However, for companies looking for easy-to-use maintenance management software with good customer support, UpKeep can be an attractive option.

work orders have been so easy with the use of the upkeep application, I like the ability to complete work orders using smartphones and share them with colleagues so that everyone can contribute towards the activities done

using the application to upload documents and photos most cases takes a lot of time and this affects day to day activities

with upkeep, you can store your data online and it comes as an application which can be used on a smartphone. i like the customer support team which are available 24/7

it takes a lot of uploading documents using upkeep software and it lack category feature were files can be sorted or stored per category

As senior research Advisor, upkeep has helped me to keep my research files in one central place by just uploading my documents to drive,its simple to search for files saved. I like the user interface and the request portal/ feature and its ability to be installed on smart phones.

For now i have no issue with the software, its working well for me and i just recommend it to other people to give it trial

I like the fact that I can use this software effectively and even recommend it to my fellow workers since it has helped me manage my finances

Support team slowly makes me hate the software in that they take long to help up in need of help

i like the cmms feature which is so efficient for maintenance of management systems and this had simplified a lot of work flows in the company

upkeep is working well for us, i have no feature to dislike for sure for now, may be in future

with upkeep am able to truck all assets status in one location with out moving office to office , department to department, its easy to use and to install on android phones

sometimes the applications delays to download certain information which may be required so a gently most due to poor internet

It is simple to use and very efficient in keeping track of your assets and work orders. Its task scheduling feature is very useful. Its request and approval features are also very impressive and helped in promoting the efficiency of our maintenance team.

Recurring task cannot be changed once scheduled before the completion time which is not at all a desired feature.

Varied amount of functions to use although more complicated than it needs to be. No over Pros found

Over complicated system and not as user friendly as it could be, found an easier system to use which worked

Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is.

Locations, parts, assets, you can put them all into this software and down to the bolt you can provide details on any of them.

The UI needs work, especially when moving parts around or finding assets in a location. Having a naming standard helps a lot. If you know that an item belongs at a specific site, having a clear site name along with what it is makes a difference.