Rubrik

4.8 (74)
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Overall rating

4.8 /5
(74)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

99%
recommended this app
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74 Reviews

Burhan
Burhan
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The Ultimate Solution for Data Management and Protection

Reviewed on 29/07/2024

Pros

Instant recovery of VMs using the direct mount feature of Rubrik.
Ability to archive your backups to cloud storage.
Ease of use

Cons

Pricing and complex licensing options and naming of the features.
Limited integration options with opensource virtualization solutions like Proxmox/KVM etc.

Blake
Overall rating
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I trusted them with our data and never regretted it.

Reviewed on 09/07/2024

Rubrik is the product I recommend to any business looking for backing up environments, especially...

Rubrik is the product I recommend to any business looking for backing up environments, especially virtual ones and databases. Have been using them for 6 years and have never regretted choosing them. The proof was when we survived a cyber attack thanks in large part to their recoverability and support during the experience.

Pros

The web management portal is fast, api-based from the start, and top notch customer service and account teams. They have recovered all systems for me in the past and work quickly to resolve any issues. Non-stop updates for the product to add features and fix bugs.

Cons

The reporting and filtering continues to need improvement though they have been adding features along the way. The AWS-hosted clusters are not as stable as the hosted hardware clusters but never any data loss in either case.

Alternatives Considered

Cohesity

Reasons for Choosing Rubrik

Commvault was overly complicated, bulky to set up, and the account teams were continually rolling over. Rubrik was simple and had excellent support and account teams.

Switched From

Commvault Cloud

Reasons for Switching to Rubrik

At the time Cohesity's team was not as open to getting into the weeds of the product. The details. Also they seemed more data focused compared to protection focused.
Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

I am patiently awaiting the release of 4.1 which should bring massive improvements .

Reviewed on 19/03/2018

We haven't progressed far enough with the product to see value to our overall business objectives.

We haven't progressed far enough with the product to see value to our overall business objectives.

Pros

Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud.

Searchable Content - search for file across datasets allows for quick restores.

Cons

I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window.

Missing functionality - allow for more granular intervals across different time segments.

Prem
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RUBRIK BACKUP SOLUTION FOR SECURE DATA

Reviewed on 27/10/2024

Pros

the immutable file system which make it stand outside the cyber attack

Cons

the integration with the third party sql cluster software is not compactable

Alternatives Considered

Veeam Backup for Microsoft Office 365

Reasons for Choosing Rubrik

to have an immutable file system backup solution

Switched From

Commvault Cloud

Reasons for Switching to Rubrik

to have an immutable file system backup solution
Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic data protection product

Reviewed on 02/07/2024

I'm using Rubrik for 8 years and I saw the evolution and the capabilities growing over the time....

I'm using Rubrik for 8 years and I saw the evolution and the capabilities growing over the time. They are very innovative

Pros

Rubrik is bringing simplicity where usually complexity is the rule. It helps to secure your data, your environment and can detect data loss and damages before they are actually reported

Cons

I don't dislike anything about Rubrik, may be a bit too early to announce new feature before having them GA

Alternatives Considered

Veeam Data Platform

Reasons for Choosing Rubrik

Too many different old softwares, need to centralize knowledge and use modern data protection as well as establishing a longer term strategy around data protection.

Switched From

NetBackup

Reasons for Switching to Rubrik

Much more next gen and intuitive. Performance was also a topic. veeam is considered as a follower rather than a driver
David
Overall rating
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Rubrik has agreat feature and potential

Reviewed on 01/07/2024

Even with problem or frustration, Rubrik is still one of the best backup platform

Even with problem or frustration, Rubrik is still one of the best backup platform

Pros

Support
Web single pane of glass
community
Api first

Cons

Lack of GCP feature
update QA seem to be not fully appropriate
UI sometime not uniform
Developpement still seem to be push and forget...(mean missing to include stuff when released...so need to be patience to have the whole thing)

Kristinn Rafn
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Old man yells at cloud

Reviewed on 01/07/2024

Overall everything works as described. It needs proper Postgresql support and better backwards...

Overall everything works as described. It needs proper Postgresql support and better backwards compatability for legacy systems and the development is far too cloud focused for me. I want local access to the system and to be able to manage in the datacenter.

Pros

The simplicity and how things just work. Rubrik support is also excellent unless you need support with Envoys.

Cons

Being forced to move from on-prem management to cloud

Alternatives Considered

Commvault Cloud, TSM, Cohesity and Veeam Data Platform

Reasons for Choosing Rubrik

The TSM technology was simply outdated and we needed a refresh. Also, TSM wasn't very service provider focused with VM backups when Rubrik was.

Switched From

TSM

Reasons for Switching to Rubrik

Technology and price. Cohesity was the only true competitor. Veeam is license only business TCO was too high and cost not easily predictable. TSM and Commvault were also evaluated just because we had prior experience.
Bradley
Overall rating
  • Industry: Automotive
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great performer

Reviewed on 29/07/2024

We really like Rubrik and ar looking to expand it to other companies.

We really like Rubrik and ar looking to expand it to other companies.

Pros

Daily management was very easy and the user interface is easy to learn.

Cons

Some of the initial hardware setup was a little confusing but we were able to figure it out

Alternatives Considered

Dell EMC Avamar and Veeam Data Platform

Reasons for Choosing Rubrik

Management of the environment and the user interface.

Switched From

Dell EMC Avamar

Reasons for Switching to Rubrik

Management of the environment and user interface.
Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product that makes data backup and recovery easy

Reviewed on 11/07/2024

The experience with Rubrik has been very positive. It has taken the job of data backup and recovery...

The experience with Rubrik has been very positive. It has taken the job of data backup and recovery and enhanced it to secure the data with the many features that Rubrik continue to add with data security features with updates. Having the single gui to manage multiple sites make managing the backup and dat recoveries painless.

Pros

It is very easy to setup backups and easy for anyone on the IT team to do backups

Cons

Nothing I can think of at the moment. Rubrik keeps adding features that are great.

Nick
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic solution and getting better and better

Reviewed on 01/07/2024

Overall a great experience, a world of difference from old backup and DR solutions

Overall a great experience, a world of difference from old backup and DR solutions

Pros

Rubrik has changed our whole approach to backup and DR, has simplified and we no longer wait for backups to finish, knowing everything is secure and immutable is a great weight off our minds

Cons

cost, can be pricey to get system configured for full DR solution
support can be slow, we seem to get west coast USA support if we log tickets from the UK, takes a day to then get assistance

Alternatives Considered

Cohesity

Reasons for Choosing Rubrik

slow, inconsistent backups, awful support in an cyber incident, just didn't care or want to help

Switched From

Veeam Data Platform

Reasons for Switching to Rubrik

Ability to run workloads directly on the briks
Verified Reviewer
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Rubrik is worth the investment.

Reviewed on 02/07/2024

Pros

The backup and recovery options have always exceeded our basic expectations. We've come to depend on them, and thus are now able to rule out most other options which don't meet our new standards.

Cons

The move to their cloud-based services has at times been challenging. I can't say that they have always been as diligent as they needed before rolling out new features or changes. However, they have always been helpful in working through all issues.

Nagarjuna Reddy
Overall rating
  • Industry: Entertainment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Modern Backup Solution with Enterprise features

Reviewed on 01/07/2024

Pros

Hardware, Software, Support what not everything that Rubrik provides are very helpful for everyone.

Cons

Require improvements in the Reporting. Sometimes we are unable to find the required feature.

David
David
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Rubrik is a great way to go if you want quality backups

Reviewed on 01/07/2024

Pros

The ease of use and confidence in our backups has allowed us to allocate our time to other projects. Compared to other tools that we have used in the past, Rubrik is miles ahead in this space.

Cons

The migration to the Rubrik Security Cloud has been a little tedious and some items are not fully implemented as they were in the local CDM. Once these are ironed out, we will be back to fully satisfied with the product.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rubrik is a security company that performs backups.

Reviewed on 01/07/2024

Pros

I love how the vision is set on security. In an age where ransomware is on everyones mind, we have to stay vigilant and maintain high standards in who we deal with. Rubrik is very concerned with security and pushes us to be better.

Cons

It is not inexpensive to do something well. This is the case with Rubrik as well. If you use the features that you pay for, it is worth it. If you do not use the features that you pay for, it is likely going to feel more expensive.

Gary
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rubrik is a standout data protection/security platform.

Reviewed on 01/07/2024

Our experience with Rubrik has been very positive. The installation and migration to the solution...

Our experience with Rubrik has been very positive. The installation and migration to the solution went much more smoothly than with previous products. The customer and technical support have been first class, with most issues being resolved very quickly.

Pros

Rubrik just works right out of the box without any customization. The solution performed beyond expectation for the workloads we migrated from a competing solution that was not able to handle them.

Cons

We have had some performance and functionality issues after a recent version upgrade.

Jason
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Works like it should

Reviewed on 08/07/2024

Rubrik is easy to use and recovery times are quick, it works as expected!

Rubrik is easy to use and recovery times are quick, it works as expected!

Pros

Ease of use, great support. always innovating.

Cons

Just minor things like not being able to push agents out. Better support for ReFS.

William
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Operational Review: Rubrik VM Backup Performance and Reliability Feedback

Reviewed on 01/07/2024

Pros

As a Service Desk Technician, you might appreciate Rubrik's straightforward user interface and ease of use, which can streamline the backup process for VMs. The automation features could also be a highlight, reducing manual intervention and saving time. Additionally, Rubrik's fast recovery capabilities might stand out, ensuring minimal downtime in case of data loss. Lastly, the scalability of the solution could be a pro, as it allows for growth without significant changes to the backup infrastructure. These aspects could contribute to a positive experience with Rubrik for VM backup in a company setting.

Cons

Based on the information available, it seems there have been several issues reported with Rubrik, particularly concerning support cases and technical difficulties. For instance, there was a case where backup jobs were unable to replicate, causing significant delays and frustration due to the lack of timely support and data requested by the users123. Additionally, there were concerns about the reliability of the product, as jobs that were running smoothly suddenly halted without clear explanatio

Tatiana
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Rubrik experience.

Reviewed on 02/07/2024

Overall experience is great, but the product still needs some improvements.

Overall experience is great, but the product still needs some improvements.

Pros

Love the ease of implementation and administration.

Cons

Reporting and sorting in the reports need improving. Can't sort by most of the columns.

Alternatives Considered

Cohesity

Reasons for Choosing Rubrik

For ease of implementation and management.

Switched From

Commvault Cloud

Reasons for Switching to Rubrik

The company we were merging with was already using Rubrik and highly recommended Rubrik.
Julio
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's not just backup

Reviewed on 26/07/2024

Pros

The GUI is super friendly and easy to use. Setting up SLA is such a breeze and so is managing the backups and restoring.

Cons

It can be costly if you want additional security features.

Waseem
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very satisfied customer

Reviewed on 03/07/2024

Very good and a very happy customer, form deployment to after support.

Very good and a very happy customer, form deployment to after support.

Pros

Its not just backups, its data security, if you are still just taking flat backups with no data validation and security checks then you need to update.

Cons

Not much to complain about, but if there is something, then there will be delayed support for AHV products.

Chuck
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product, great people, and quick support.

Reviewed on 01/07/2024

Havent had any negative experiences with it. When needed help with support, they are quick to...

Havent had any negative experiences with it. When needed help with support, they are quick to respond. They help with the upgrade process as needed and are always friendly.

Pros

Easy to setup and maintain. Able to push to AWS easily as needed. Havent had to use it yet, but the option to run server off the brick if something happens and you need to fix it.

Cons

Little pricey but its worth it. The tunnel closure timeline is too short sometimes it feels like.

Melissa
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Highly Recommend

Reviewed on 01/07/2024

Pros

I love that everything is in one interface, the ability to create multiple SLAs is a massive win for my company. The additional protections that Rubrik allows from a security side is amazing.

Cons

The knowledge articles some of the time are not the best, so you have to reach out to support to get further.

Mark
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Rubrik Backup Solution

Reviewed on 12/07/2024

Pros

Central management with archiving/replication built in!

Cons

Terminology used on restores, exports, mounts, live mounts etc.

Jesse
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rubrik just works.

Reviewed on 01/07/2024

Its been great. I reached out on Thanksgiving Day with an bug in the software causing me an issue...

Its been great. I reached out on Thanksgiving Day with an bug in the software causing me an issue and it was fixed within 12 hours. Other than a few bugs that have very quickly been ironed out, Rubrik has worked flawlessly for us

Pros

Its easy to use and it works every time. Support is fantastic if you have to get help.

Cons

Nothing. I've not had any issues that weren't resolved very quickly

Nora
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplifying Data Management with Excellence

Reviewed on 18/07/2024

Rubrik has been amazing for us! Its intuitive interface and seamless integration have streamlined...

Rubrik has been amazing for us! Its intuitive interface and seamless integration have streamlined our data management processes. Backups and restores are a breeze and the peace of mind it provides is invaluable. Plus, its robust security features ensure our data stays protected at all times. Overall, top-notch experience with Rubrik and would highly recommend!

Pros

The best feature of Rubrik is its simplicity combined with powerful functionality. The user friendly interface makes complex data management tasks easy to execute even for users who aren't overly familiar with Rubrik.

Cons

Initial cost - implementing Rubrik may require a significant upfront investment
and complexity of integration - integrating it into existing IT infrastructure can be sometimes complex and you will need Rubrik's assistance to succeed