Square Payments Reviews
Overall rating
Filter by
Company size
Time used
2545 Reviews
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing products and software!
Reviewed on 21/11/2024
Square Payments is a super easy software that allows you to take card payments and not have to...
Square Payments is a super easy software that allows you to take card payments and not have to always request cash. I find that the mini card reader makes it easy to travel to various bake sales, farmers markets, etc and accept payments with ease.
Pros
I love that Square Payments sent me a free card reader to attach to my charging port. This was super convenient as I am starting up my baking business and do not have to rely on getting cash.
Cons
I have not found a con for Square Payments yet, everything has been wonderful.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Square is a great alternative to over-priced and over-complicated alternatives
Reviewed on 04/11/2024
I only had to use it a few times for receiving payments from customers, but it was easy and...
I only had to use it a few times for receiving payments from customers, but it was easy and convenient
Pros
Square Payments is easy to set-up and use. The fees are quite low, there are no monthly charges or cancellation fees.
Cons
It is sometimes difficult to get a credit or debit card to read/scan.
Alternatives Considered
StripeReasons for Switching to Square Payments
I chose Square over other alternatives at the time, because the fees were low, there are no monthly fees, no cancellation fees, and I can use it or not use it as my customer demand required.- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Square payment processing
Reviewed on 03/10/2024
Pros
Once they deliver the hardware payments become so easy with every customer
Cons
Waiting for hardware and their gift card program has had some hiccups for me
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
it is ok to Start it open your business
Reviewed on 13/08/2024
Its user-friendly interface and straightforward payment process have made managing transactions...
Its user-friendly interface and straightforward payment process have made managing transactions much easier. While the fees are higher compared to other options, it’s a solid choice if you don’t have other alternatives. Its popularity and reliability make it a trustworthy option.
Pros
I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.
Cons
the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Software but reports could be better
Reviewed on 07/11/2024
The payment fees are competitive with comparable programs.
The payment fees are competitive with comparable programs.
Pros
It is easy to set up and use. Can be used with a cellphone.
Cons
The report features. Sales tax report does not include totals.
Alternatives Considered
StripeReasons for Switching to Square Payments
The cost and ease of use online store nice feature- Industry: Photography
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square is a Plus
Reviewed on 28/10/2024
Square payments is easy to use and your customers will appreciate the convenience of paying safely...
Square payments is easy to use and your customers will appreciate the convenience of paying safely online.
Pros
The ease of use and my ability to accept any type of card payment on the go.
Cons
The cost of every transaction. I wish it didn’t take so much of my earnings.
- Industry: Public Relations & Communications
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best for Online and Offline Payments
Reviewed on 17/10/2024
My experience with Square payments has been great.
My experience with Square payments has been great.
Pros
Ease of use. No long term commitments or contracts.
Cons
higher fee to have client save credit card for future payments
Alternatives Considered
StripeReasons for Switching to Square Payments
Square has lower fees for international payments- Industry: Veterinary
- Company size: 5,001–10,000 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy-to-use
Reviewed on 09/11/2024
Have used for offsite nail trims and grooming, easy to bring along to sites and attach to phones
Have used for offsite nail trims and grooming, easy to bring along to sites and attach to phones
Pros
Convenient offsite payment, connects to my phone
Cons
Can be slow if connected wifi is experiencing connectivity issues
Alternatives Considered
CloverReasons for Switching to Square Payments
Smaller product, easier to use when doing business ourside the clinic- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dependable and Small Business Friendly
Reviewed on 13/10/2024
We previously used a bank recommended service and found the cost prohibitive. With Square we only...
We previously used a bank recommended service and found the cost prohibitive. With Square we only pay when we use the service. Never fails and never a late transfer of funds.
Pros
Take a payment anywhere, anytime and the ability to send a "payment requested" link on overdue accounts.
Cons
Not all services are available in Canada, yet.
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square works good for cards
Reviewed on 12/10/2024
Overall it helps when someone wants to use their credit card to pay. When they have cash app or...
Overall it helps when someone wants to use their credit card to pay. When they have cash app or Zelle or Venmo I prefer to use those due to the fees.
Pros
Ease of invoicing and payment options! Can easily connect with cash app.
Cons
The transaction charges are tough to swallow
When one can use cash app it is best to just have them do that or Zelle or Venmo.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The convenience of using Square
Reviewed on 20/03/2024
My overall experience has been great, except for a few hang ups and glitches. I had been worth...
My overall experience has been great, except for a few hang ups and glitches. I had been worth using for my business, and it works great for my companies needs.
Pros
I like the ease of setting up on the go
I safety features that Square offers
I like that I don't have to just have a stationary POS. I can take it on the go.
Cons
The one thing I dislike is the time it takes for my funds to become available for use or transferring to my bank account. Sometimes I can transfer to my bank account and sometimes I have to wait 24 hours to transfer my funds.
Alternatives Considered
StripeReasons for Switching to Square Payments
Stripe was to complex to try to explain to my co-workers. And is costs more to use monthly.- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software for the new small business
Reviewed on 10/09/2024
This is great software for the begginer or someone who has a wide range of people accepting payments
This is great software for the begginer or someone who has a wide range of people accepting payments
Pros
Ease of use and fluidity from step to step
Cons
The cost and time frame for disbursement of dunds
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square makes payments simple!
Reviewed on 24/09/2024
It makes accepting payments from customers so much simpler. No more checks or long invoices when...
It makes accepting payments from customers so much simpler. No more checks or long invoices when you use this product.
Pros
I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!
Cons
The price for the device was a little costly but worth it when you utilize it frequently.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great for small business owners
Reviewed on 24/09/2023
Overall, my experience has been pretty good. It is a bit pricey but you do get a lot of features,...
Overall, my experience has been pretty good. It is a bit pricey but you do get a lot of features, even with the free version. I think Square is the best option for a small business who doesn't have a lot of negotiation power with other merchants.
Pros
Square payments is very easy to use and includes all compliance so you don't have to worry about doing PCI verifications. The ability to invoice clients is great and I love that it will automatically send reminders which saves me time. It integrates wonderfully with my patient charting/scheduling system so that I don't have to switch to the actual square dashboard and can do everything in one program.
Cons
I really disliked using the contactless card reader. It never had a stable connection to my phone and I was always having to manually enter credit card information (which Square charges more for). I have since purchased a terminal which I love but the hardware was quite pricey.
Alternatives Considered
CloverReasons for Choosing Square Payments
I switched because the user interface was more intuitive and I was able to integrate it into my existing programs.Switched From
Stripe- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Square was so Simple to learn
Reviewed on 22/06/2024
Pros
I love that I was able to figure out Square Payments the first day. The simplicity of Square made it Second to none! I can go anywhere and accept a credit card payment with a tiny card processor. The accessories are priceless!
Cons
Some times I do forget my card reader I hope they make a phone backup soon!
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy To Use Payment Process Software
Reviewed on 24/06/2024
Pros
Square is a household name brand. With this popularity the company makes sure the software is easy to use. On first use it is a straightforward process upon first opening & the first sale. I would recommend Square to anyone just beginning their business in face to face sales.
Cons
Square is incredibly easy, there are no cons.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple and easy
Reviewed on 10/11/2024
When you run a small business, Square could be almost the best solution. It is simple, easy and...
When you run a small business, Square could be almost the best solution. It is simple, easy and nothing to worry about it. However, if you want to go a little bit deep, it causes problems. For example, if you accept a large payment (maybe more than $1,000) through code that you create inside Square website, it will ask you to provide documents. Bothering.... and it freezes the payment asking you to refund to the customer.
Pros
Easy and stable to use and things like taxes are treated inside Square.
Cons
Too high fees to accept payments. Freezing of payments for a little bit large amount like $1,000.
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient, fast and easy payments
Reviewed on 06/09/2024
Overall, pros are more than cons, customers are surprised about the fast process but tapping part...
Overall, pros are more than cons, customers are surprised about the fast process but tapping part should be easier to locate.
Pros
Efficient and very easy and fast to make payments. Everything is detailed so it is easy to understand what we see.
Cons
Everyone is trying to tap their card on the upper part of the machine since there is a sign so that they cannot think to tap on the screen. It is kind of exhausting explaining this over and over to the customers.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app, user friendly and portable
Reviewed on 10/09/2024
Pros
User friendly interface, tap to pay function which allows payments to be taken directly with your smart phone without the need for a Square terminal
Cons
Transfers can take a long time. 2-3 days on average and no transfers on the weekends. However, you can do instant transfer for a 1.75% fee
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square Payment Review
Reviewed on 26/09/2024
It was overall a good experience. We received the money as expected and were able to charge peoples...
It was overall a good experience. We received the money as expected and were able to charge peoples credit cards.
Pros
I liked how easy it was to use this. I use this for a college entrepreneurship class. We had to create out own product and sell it on campus. Square made it easy and convenient.
Cons
The only thing I didn't like was the fact that the funds were not deposited to me right away. It is understandable on why but in a perfect world, I would receive the money right away.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good option for small or mobile businesses
Reviewed on 30/04/2024
Pros
Cheap to get into and daily reports are appreciated
Cons
Glitchy if there were internet connectivity issues
- Industry: Computer Games
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Square is your next payment software!
Reviewed on 06/09/2024
Square is one of my favorite payment methods when running my business. It is super easy and...
Square is one of my favorite payment methods when running my business. It is super easy and flexible and I can quit at anytime. No contracts needed!
Pros
Square is a very easy to setup and it is very flexible compared to other options. I am one of the many hundreds of thousands of people who use this and I am very happy with my experience.
Cons
The only bad thing about Square (and this is 100% reasonable) is that you have to pay about 45-300$ for one of their terminals. They are very expensive.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Simple Easy and Effective
Reviewed on 30/05/2024
Simple, Easy to use and effective. a great addition to any small business processing multiple...
Simple, Easy to use and effective. a great addition to any small business processing multiple payments in various remote locations
Pros
Initial set up is easy and painless
Setting up the mobile device is simple and reliable
Cards are processed quickly
receipts are easy to send
Mobile app gives all insights needed
Payments are process, quickly
Cons
Can be hard work ensure that the mobile phone stays near the device
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Square payments
Reviewed on 08/11/2024
Overall it's a good 8 out of 10 it has its issues but I enjoy it nonetheless
Overall it's a good 8 out of 10 it has its issues but I enjoy it nonetheless
Pros
The sole convince of how easy it is and readily available
Cons
How particular they are about what you can take and how strict they are on guidelines
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Square was great when I needed it! I used it for 9 years without a single issue.
Reviewed on 28/03/2024
If you're looking for a fool proof, user friendly device to take with you anywhere, even making...
If you're looking for a fool proof, user friendly device to take with you anywhere, even making sales in a park or from your car, use this one. The percentage rate they take for services is comparable with other POS software.
Pros
I could take square anywhere. Payments were reliable, easy, fast, effective, and the device is user friendly. You can also take a payment through the app without the actual reader as you can manually enter in credit card details. The $10 cost I paid back in 2015 was a great investment.
Cons
I recently purchased the larger tap square device and it was harder to set up.