Square Payments

4.7 (2,545)
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Online payment processing for merchants & vendors

Overall rating

4.7 /5
(2,545)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.4/5

94%
recommended this app
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2545 Reviews

Jade
Jade
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing products and software!

Reviewed on 21/11/2024

Square Payments is a super easy software that allows you to take card payments and not have to...

Square Payments is a super easy software that allows you to take card payments and not have to always request cash. I find that the mini card reader makes it easy to travel to various bake sales, farmers markets, etc and accept payments with ease.

Pros

I love that Square Payments sent me a free card reader to attach to my charging port. This was super convenient as I am starting up my baking business and do not have to rely on getting cash.

Cons

I have not found a con for Square Payments yet, everything has been wonderful.

Neil
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Square is a great alternative to over-priced and over-complicated alternatives

Reviewed on 04/11/2024

I only had to use it a few times for receiving payments from customers, but it was easy and...

I only had to use it a few times for receiving payments from customers, but it was easy and convenient

Pros

Square Payments is easy to set-up and use. The fees are quite low, there are no monthly charges or cancellation fees.

Cons

It is sometimes difficult to get a credit or debit card to read/scan.

Alternatives Considered

Stripe

Reasons for Switching to Square Payments

I chose Square over other alternatives at the time, because the fees were low, there are no monthly fees, no cancellation fees, and I can use it or not use it as my customer demand required.
Eleanor
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Square payment processing

Reviewed on 03/10/2024

Pros

Once they deliver the hardware payments become so easy with every customer

Cons

Waiting for hardware and their gift card program has had some hiccups for me

Saemi
Saemi
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

it is ok to Start it open your business

Reviewed on 13/08/2024

Its user-friendly interface and straightforward payment process have made managing transactions...

Its user-friendly interface and straightforward payment process have made managing transactions much easier. While the fees are higher compared to other options, it’s a solid choice if you don’t have other alternatives. Its popularity and reliability make it a trustworthy option.

Pros

I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.

Cons

the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.

Anne
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Software but reports could be better

Reviewed on 07/11/2024

The payment fees are competitive with comparable programs.

The payment fees are competitive with comparable programs.

Pros

It is easy to set up and use. Can be used with a cellphone.

Cons

The report features. Sales tax report does not include totals.

Alternatives Considered

Stripe

Reasons for Switching to Square Payments

The cost and ease of use online store nice feature
Craig
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Square is a Plus

Reviewed on 28/10/2024

Square payments is easy to use and your customers will appreciate the convenience of paying safely...

Square payments is easy to use and your customers will appreciate the convenience of paying safely online.

Pros

The ease of use and my ability to accept any type of card payment on the go.

Cons

The cost of every transaction. I wish it didn’t take so much of my earnings.

Diane
Overall rating
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best for Online and Offline Payments

Reviewed on 17/10/2024

My experience with Square payments has been great.

My experience with Square payments has been great.

Pros

Ease of use. No long term commitments or contracts.

Cons

higher fee to have client save credit card for future payments

Alternatives Considered

Stripe

Reasons for Switching to Square Payments

Square has lower fees for international payments
Katherine
Overall rating
  • Industry: Veterinary
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy-to-use

Reviewed on 09/11/2024

Have used for offsite nail trims and grooming, easy to bring along to sites and attach to phones

Have used for offsite nail trims and grooming, easy to bring along to sites and attach to phones

Pros

Convenient offsite payment, connects to my phone

Cons

Can be slow if connected wifi is experiencing connectivity issues

Alternatives Considered

Clover

Reasons for Switching to Square Payments

Smaller product, easier to use when doing business ourside the clinic
Keith
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dependable and Small Business Friendly

Reviewed on 13/10/2024

We previously used a bank recommended service and found the cost prohibitive. With Square we only...

We previously used a bank recommended service and found the cost prohibitive. With Square we only pay when we use the service. Never fails and never a late transfer of funds.

Pros

Take a payment anywhere, anytime and the ability to send a "payment requested" link on overdue accounts.

Cons

Not all services are available in Canada, yet.

Jamie
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Square works good for cards

Reviewed on 12/10/2024

Overall it helps when someone wants to use their credit card to pay. When they have cash app or...

Overall it helps when someone wants to use their credit card to pay. When they have cash app or Zelle or Venmo I prefer to use those due to the fees.

Pros

Ease of invoicing and payment options! Can easily connect with cash app.

Cons

The transaction charges are tough to swallow
When one can use cash app it is best to just have them do that or Zelle or Venmo.

Megan
Megan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The convenience of using Square

Reviewed on 20/03/2024

My overall experience has been great, except for a few hang ups and glitches. I had been worth...

My overall experience has been great, except for a few hang ups and glitches. I had been worth using for my business, and it works great for my companies needs.

Pros

I like the ease of setting up on the go
I safety features that Square offers
I like that I don't have to just have a stationary POS. I can take it on the go.

Cons

The one thing I dislike is the time it takes for my funds to become available for use or transferring to my bank account. Sometimes I can transfer to my bank account and sometimes I have to wait 24 hours to transfer my funds.

Alternatives Considered

Stripe

Reasons for Switching to Square Payments

Stripe was to complex to try to explain to my co-workers. And is costs more to use monthly.
Chris
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software for the new small business

Reviewed on 10/09/2024

This is great software for the begginer or someone who has a wide range of people accepting payments

This is great software for the begginer or someone who has a wide range of people accepting payments

Pros

Ease of use and fluidity from step to step

Cons

The cost and time frame for disbursement of dunds

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Square makes payments simple!

Reviewed on 24/09/2024

It makes accepting payments from customers so much simpler. No more checks or long invoices when...

It makes accepting payments from customers so much simpler. No more checks or long invoices when you use this product.

Pros

I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!

Cons

The price for the device was a little costly but worth it when you utilize it frequently.

Christina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for small business owners

Reviewed on 24/09/2023

Overall, my experience has been pretty good. It is a bit pricey but you do get a lot of features,...

Overall, my experience has been pretty good. It is a bit pricey but you do get a lot of features, even with the free version. I think Square is the best option for a small business who doesn't have a lot of negotiation power with other merchants.

Pros

Square payments is very easy to use and includes all compliance so you don't have to worry about doing PCI verifications. The ability to invoice clients is great and I love that it will automatically send reminders which saves me time. It integrates wonderfully with my patient charting/scheduling system so that I don't have to switch to the actual square dashboard and can do everything in one program.

Cons

I really disliked using the contactless card reader. It never had a stable connection to my phone and I was always having to manually enter credit card information (which Square charges more for). I have since purchased a terminal which I love but the hardware was quite pricey.

Alternatives Considered

Clover

Reasons for Choosing Square Payments

I switched because the user interface was more intuitive and I was able to integrate it into my existing programs.

Switched From

Stripe
Angela
Angela
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Square was so Simple to learn

Reviewed on 22/06/2024

Pros

I love that I was able to figure out Square Payments the first day. The simplicity of Square made it Second to none! I can go anywhere and accept a credit card payment with a tiny card processor. The accessories are priceless!

Cons

Some times I do forget my card reader I hope they make a phone backup soon!

Verified Reviewer
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy To Use Payment Process Software

Reviewed on 24/06/2024

Pros

Square is a household name brand. With this popularity the company makes sure the software is easy to use. On first use it is a straightforward process upon first opening & the first sale. I would recommend Square to anyone just beginning their business in face to face sales.

Cons

Square is incredibly easy, there are no cons.

Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple and easy

Reviewed on 10/11/2024

When you run a small business, Square could be almost the best solution. It is simple, easy and...

When you run a small business, Square could be almost the best solution. It is simple, easy and nothing to worry about it. However, if you want to go a little bit deep, it causes problems. For example, if you accept a large payment (maybe more than $1,000) through code that you create inside Square website, it will ask you to provide documents. Bothering.... and it freezes the payment asking you to refund to the customer.

Pros

Easy and stable to use and things like taxes are treated inside Square.

Cons

Too high fees to accept payments. Freezing of payments for a little bit large amount like $1,000.

Bestenur
Overall rating
  • Industry: Restaurants
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Efficient, fast and easy payments

Reviewed on 06/09/2024

Overall, pros are more than cons, customers are surprised about the fast process but tapping part...

Overall, pros are more than cons, customers are surprised about the fast process but tapping part should be easier to locate.

Pros

Efficient and very easy and fast to make payments. Everything is detailed so it is easy to understand what we see.

Cons

Everyone is trying to tap their card on the upper part of the machine since there is a sign so that they cannot think to tap on the screen. It is kind of exhausting explaining this over and over to the customers.

Jason
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app, user friendly and portable

Reviewed on 10/09/2024

Pros

User friendly interface, tap to pay function which allows payments to be taken directly with your smart phone without the need for a Square terminal

Cons

Transfers can take a long time. 2-3 days on average and no transfers on the weekends. However, you can do instant transfer for a 1.75% fee

Ryan
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Square Payment Review

Reviewed on 26/09/2024

It was overall a good experience. We received the money as expected and were able to charge peoples...

It was overall a good experience. We received the money as expected and were able to charge peoples credit cards.

Pros

I liked how easy it was to use this. I use this for a college entrepreneurship class. We had to create out own product and sell it on campus. Square made it easy and convenient.

Cons

The only thing I didn't like was the fact that the funds were not deposited to me right away. It is understandable on why but in a perfect world, I would receive the money right away.

Tamara
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A good option for small or mobile businesses

Reviewed on 30/04/2024

Pros

Cheap to get into and daily reports are appreciated

Cons

Glitchy if there were internet connectivity issues

Elijah
Overall rating
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Square is your next payment software!

Reviewed on 06/09/2024

Square is one of my favorite payment methods when running my business. It is super easy and...

Square is one of my favorite payment methods when running my business. It is super easy and flexible and I can quit at anytime. No contracts needed!

Pros

Square is a very easy to setup and it is very flexible compared to other options. I am one of the many hundreds of thousands of people who use this and I am very happy with my experience.

Cons

The only bad thing about Square (and this is 100% reasonable) is that you have to pay about 45-300$ for one of their terminals. They are very expensive.

Jack
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Simple Easy and Effective

Reviewed on 30/05/2024

Simple, Easy to use and effective. a great addition to any small business processing multiple...

Simple, Easy to use and effective. a great addition to any small business processing multiple payments in various remote locations

Pros

Initial set up is easy and painless
Setting up the mobile device is simple and reliable
Cards are processed quickly
receipts are easy to send
Mobile app gives all insights needed
Payments are process, quickly

Cons

Can be hard work ensure that the mobile phone stays near the device

Zackary
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Square payments

Reviewed on 08/11/2024

Overall it's a good 8 out of 10 it has its issues but I enjoy it nonetheless

Overall it's a good 8 out of 10 it has its issues but I enjoy it nonetheless

Pros

The sole convince of how easy it is and readily available

Cons

How particular they are about what you can take and how strict they are on guidelines

Holly
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Square was great when I needed it! I used it for 9 years without a single issue.

Reviewed on 28/03/2024

If you're looking for a fool proof, user friendly device to take with you anywhere, even making...

If you're looking for a fool proof, user friendly device to take with you anywhere, even making sales in a park or from your car, use this one. The percentage rate they take for services is comparable with other POS software.

Pros

I could take square anywhere. Payments were reliable, easy, fast, effective, and the device is user friendly. You can also take a payment through the app without the actual reader as you can manually enter in credit card details. The $10 cost I paid back in 2015 was a great investment.

Cons

I recently purchased the larger tap square device and it was harder to set up.