Respacio Reviews
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10 Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly responsive team - Adaptable and Flexible Software
Reviewed on 01/05/2020
Exceptional. The pre and post sales support are both to the same exceptional standard. The...
Exceptional. The pre and post sales support are both to the same exceptional standard. The company is responsive, adaptive and keen to listen and help.
Pros
The fact the software is controlled by a Master Module that can be edited - meaning just about any feature can be customised to the way you work.
Cons
Because it is very flexible - sometimes until you are familiar with the terminology used understanding the intended use or function of a field can be confusing.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A good tool for the Real Estate Business
Reviewed on 22/01/2021
We are very happy to have full control with our listing, and the system is working just great.
We are very happy to have full control with our listing, and the system is working just great.
Pros
This program is very easy to use, but also have some advanced features that Respacio are helping us with. Great to have control over the hole business in one program.
Cons
The integration is complex, but Respacio was doing this with us so for us, no problem.
Reasons for Switching to Respacio
This system is build for the Real Estate agencies.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
easy to use real estate tool
Reviewed on 19/01/2021
good working tool that you can implement very easy and fast and a great support team.
good working tool that you can implement very easy and fast and a great support team.
Pros
A very flexible tool that was implemented very fast. Compared to the competitors a very low TCO.
Cons
We used German as menu language. The translation was sometimes funny ....
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very positive experience, excellent support that listens to suggestions, excellent software.
Reviewed on 21/05/2018
Insights into my business from reports allow me improve, keep costs down and efficiency up. Our...
Insights into my business from reports allow me improve, keep costs down and efficiency up. Our biggest enemy is the number of hours in a day and Respacio helps us to ensure that we get the best out of every minute.
Pros
We tried a few general CRM systems, but found that we needed to change how we work to fit the system and these solutions required a whole lot of other manual processes in order to get things done. Respacio keeps all our contacts and properties in one place and automatically records all the events, tasks and emails associated with them, which saves a ton of time. It matches properties to the requirements of the buyer, and buyers to a new property when added and in a couple of clicks we can email properties to contacts in their own language using templates, and everything is recorded on the system. It makes work efficient and cuts down admin. We defined our own pipelines to suit how we work, defined our own email templates, follow up processes and it all works smoothly so we don't leak leads. All contacts have a source, and all sources have a cost so we can instantly see how each marketing campaign is doing and how efficient it is. That helps us keep our marketing lean and allows us to experiment, dropping anything with a high cost per lead, or low lead quality. All our diaries and tasks are centralised so working as a team has also become really efficient. I know what everyone is doing at any time and we can focus on priorities first. In a nutshell, Respacio is a fantastic way to run an estate agency.
Cons
Actually there is nothing much that I don't like. When I have made suggestions to the support team, they have taken them on board and introduced new features. This could not happen I'm sure if I was using one of the huge systems that are out there. We came on board during the beta phase of the software and we are here to stay!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful CRM excellent for marketing and sales, Respacio made a big difference to our sales
Reviewed on 10/05/2018
Increased productivity and a better bottom line!
Increased productivity and a better bottom line!
Pros
From a marketing point of view, I love the ease with which we can segment groups and send specific mailings which doubled our response rates. Marketing reports allow me to see cost per lead/sale from each channel and compare them which allows us to refine our marketing spend and get the biggest bang for the budget which has been awesome. The websites it creates have proved to be winners from the SEO point of view. We were worried that we might lose rankings replacing the old site, but the result has been the opposite. Not only are we getting more visitors from search, but we're converting more of them to enquiries. From a management perspective, I can drill down to every important statistic in a few clicks and understand my company like never before. The sales people at the front line working the pipeline are really positive about Respacio, leads don't escape anymore and we are right on top of enquiries like never before. For us, the software has been a gamechanger. We are saving huge amounts of time and making better use of our time. Support is super-helpful and they have even taken and implemented a couple of our ideas into the software.
Cons
We decided when we started to customise and implement it ourselves, in retrospect I think we could have saved time by taking the option of having the Respacio team do it for us. The software does a lot, and we can customise it in a zillion ways. The downside of that is that it took a couple of months to really feel that it wrapped its way round us, but now that it does we're finding it simple to use and intuitive.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy to work with Respacio
Reviewed on 15/04/2020
Pros
Is multifunctional program for realtors, is real virtual office which is gives you more options that you ever can imagine. It is convenient for companies of any size and can be built like lego for any user. Separately I want to note the clients support department, any issue can be resolved instantly, always in touch.
Cons
Too many functions and need many time to understand how is work
Response from Respacio
Thank you for your honest review, we thrive on feedback! A key difference that sets us apart from other systems is our personal service and understanding of each individual company. It's important to us that small agencies without any internal technical staff can make the best of the system and compete successfully in marketing and sales against companies many times their own size. We're proud to be helping you do this.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software and first-rate customer support
Reviewed on 16/07/2021
Respacio CRM is a fully integrated platform and has quickly become an integral part of our business...
Respacio CRM is a fully integrated platform and has quickly become an integral part of our business operations. Support is always at hand and the Respacio team are always willing to adapt to the needs of our business. It's very much a shared team effort - they recognise that our success is their success.
Pros
The Respacio CRM platform is intuitive and easy to use, even for a novice with little or no previous exposure to CRM systems.
Cons
A spell-check facility in-built into the software would be a nice to have feature, especially when drafting long property descriptions.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Respacio User Review
Reviewed on 07/04/2020
So far our experience has been excellent, having used other products with our other estate agency...
So far our experience has been excellent, having used other products with our other estate agency this had been aconsiderable improvement.
Pros
Very eady to use and intuitive, saving time and resource. Most importantly when you start using a new software is the support and customer service and this has been outstanding.
Cons
No major issues to this point any minor problems have been easily overcome by the support set-up.
Response from Respacio
Thanks so much for your feedback! We believe support is key for any company and we are glad that you have found ours exceptional.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very helpful team!
Reviewed on 25/05/2020
Pros
The fact you can control all your business from one software
Cons
We needed to make adjustments to get it all working for our needs
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Searching for a CRM software for real estate
Reviewed on 12/01/2021
Pros
What I like most, can't really say it is easy to use, as I needed help a lot! Still don't know everything, but I will get there. What I did like was the explanations and help I got from [SENSITIVE CONTENT HIDDEN], always willing to help and always in a good mood!
Cons
it is not easy to start without help, but the videos on YouTube are also helpfull.
