Adjust

4.2 (26)
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Drive your app growth with Adjust’s analytics platform.

Overall rating

4.2 /5
(26)
Value for Money
3.4/5
Features
4.1/5
Ease of Use
3.7/5
Customer Support
4.5/5

92%
recommended this app
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26 Reviews

Eduardo
Eduardo
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good enough, but could be better.

Reviewed on 01/06/2020

Pros

Most of the features are very intuitive, you can easily set up a new customer tracking link or add new events with just few clicks away. The testing console it's been a life savier for us, most of the time we do not have access to the source code so we use it for debugging new implementantions and fingerprinting.

Cons

Despite of the all easyness found in Adjust we do miss a more user friendly analytics enviroment. Yes, we have access to the statistics but it is hard for the high level manager (and some of the day-to-day users) to have upfront, easy and direct insights from the platform. Some graphics showing CTIT to detect bad traffic, daily installs monitoring, assisted conversion and so on.

Leonardo..
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mobile attributions with Adjust

Reviewed on 01/06/2020

We were able to solve a measurement problem in business results with the entry of Adjust.

We were able to solve a measurement problem in business results with the entry of Adjust.

Pros

Recognize paid media attributions in my mobile marketing actions.

Cons

Need for hiring in local currency, in my case Brazil BRL.

Alternatives Considered

AppsFlyer

Reasons for Switching to Adjust

My previous experiences in the financial industry with Adjust.
Heather
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Challenging for tracking app installs

Reviewed on 21/10/2024

Ultimately, we decided to part ways with Adjust and move to a new MMP instead.

Ultimately, we decided to part ways with Adjust and move to a new MMP instead.

Pros

I liked using Adjust to generate tracking links.

Cons

I found Adjust's tracking was difficult to process.

Juan Manuel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adjust: 100% recommended for app developers.

Reviewed on 13/08/2024

Mobile measurement partner very complete and easy to use for an experienced marketer.

Mobile measurement partner very complete and easy to use for an experienced marketer.

Pros

Their new feature of custom dashboard.
Simple and intuitive interface.
Ease of connecting advertising platforms.

Cons

I would like the retroactive data to be displayed in the week of user acquisition, not the week in-app events occur.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Mobile analytics tools

Reviewed on 12/01/2023

Pros

Comprehensive tracking and measurement capabilities, including in-app event tracking, in-app purchase tracking, and attribution trackingSupport for a wide range of platforms and ad networksIntegration with other marketing tools such as Facebook Ads and Google AdWordsUser-friendly and intuitive interface

Cons

Limited ability to customize certain featuresSome features may require additional setup and configuration

Alex
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Useless tool

Reviewed on 30/12/2023

In addition to the tool being useless, the customer experience with Adjust is plain horrible....

In addition to the tool being useless, the customer experience with Adjust is plain horrible. Setting it up is extremely difficult, and their set-up documentation is both poorly written, inaccurate and often outdated. As a result, if you follow all of the steps in their materials, your set-up will be wrong! I had two people on my tech team work on it for a month, I even hired a consultant who claimed they knew all of its details, and I contacted Adjust several times. Adjust will barely respond. In the end, after days of labor investment, you might get set-up, only to find out that the main issue with the tool is that it doesn't work, even if you set it up right.
If you reach out to Adjust to cancel, know they will continue to charge you for a full year, even though the product never worked for you.

Pros

There is nothing positive to be said about Adjust. The best I can say is there is a possibility to create custom reports, which can me marginally less useless than their horrible default reports

Cons

Adjust is the most useless tool I have ever used. Basically, the reason you would use an MMP is so that you can compare the performance of different media you use for marketing, so you can optimize your spend. Adjust does not allow you to do that. Their attribution technology works differently depending on the platform, and as a result, you need to do math on a separate worksheet if you want to compare different channels, and even then the data is not comparable, so you would be just as well not using them at all.

Alternatives Considered

AppsFlyer and Mixpanel

Reasons for Switching to Adjust

We had been told Adjust had a better technology for attribution on iOS. This turned out not to be true.
Ozan
Ozan
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Valuable tracking information for your mobile app

Reviewed on 23/10/2019

Adjust gives great audience data with ad intelligence. But it is not very easy to implement and...

Adjust gives great audience data with ad intelligence. But it is not very easy to implement and use. And it should be really expensive when you activated tracking of all of the ad channels you used.

Pros

Adjust is a valuable tracking tool for your mobile applications. When it comes to sales, attribution and conversion data Adjust gives really good and detailed information. You can also track custom links for conversion which is really essential when working with social media influencers. You can create a link and track which one generates more sales, downloads etc.
Maybe the best part of Adjust is generating lookalike audiences for converting users so you can use it any ad platform supporting to import lookalike audiences.

Cons

The user interface of admin panel is far away from being easy to use. Setup SDK should be another headache. It is ok that Adjust serves great insights but the price should be very very high when you activated the ad channel tracking.

Alex
Alex
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Mobile Tracking App

Reviewed on 22/08/2018

Adjust is a great mobile tracking software. Lacks the ability to do web attribution, so the only...

Adjust is a great mobile tracking software. Lacks the ability to do web attribution, so the only customer journey contacts you will see are mobile ones.

Pros

Ease of use
Flexibility among apps
API integration in order to facilitate work
Client Service
Has improved the UI significantly

Cons

Complicated measurement system.
It's not easy to find a particular segment.
When looking for a specific campaign it's complicated to find it because the search bar does not have the best capabilities.
Does not have any tool/report to find untracked campaigns.

Erica
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Adjust is a must for mobile app marketers

Reviewed on 28/03/2020

Pros

It is an amazing mobile app tracking software and the greatest feature for me is that it is very good at preventing mobile ad fraud by easily detecting fake clicks

Cons

I am very satisfied with it. I have not come across any problem yet

Avner
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good and reliable

Reviewed on 10/06/2022

Pros

Adjust is good and reliable to use for attribution

Cons

More complexed and need to have more tech expertise to integrate new partners.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Powerful tool, but UI and payments methods needs to improve.

Reviewed on 02/06/2020

Pros

the information available such as uninstall, click time, impressions, partner cost (facebook and google), are of great value to large advertisers, with large investments in paid mobile media.

Cons

The purpose of Adjust is to assist with mobile attribution, and it does this very well; however, the user interface and campaign setting are not designed for applications that serve multiple business units.

and the lack of a local payment method, generates many unnecessary tax costs.

Alternatives Considered

Firebase, AppsFlyer, TUNE and Branch Metrics
Fernando
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good platform

Reviewed on 01/06/2020

In general I like to use Adjust. The cost benefit is very good, and the tool is very complete....

In general I like to use Adjust. The cost benefit is very good, and the tool is very complete. Their support is very good. Always very available and willing to talk and help.

Pros

Adjust is very simple to use. They have a lot of documentation with all information you need to make an implementation and setup, and the dashboard are so simple to use and understand.
The integration with other partners is so easy and the changes made start to work immediately.
The dashboard contains the main KPIs, and is so clean and easy to use. It's perfect for a quick analysis.

Cons

The simplicity of the dashboard can sometimes be negative. When you want to make a deeper analysis of the user, the platform ends up not answering. It is necessary to integrate Adjust and your database, which is more laborious and can end up making analysis more complex and time-consuming.

Alternatives Considered

AppsFlyer and Branch

Reasons for Switching to Adjust

- Pricing; - Objectivity; - Simplicity.
Verified Reviewer
Overall rating
  • Industry: Computer Games
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 4.0 /10

A Necessary Evil

Reviewed on 12/12/2018

It's a necessary evil when you need attribution data. There are others, but most of our partners...

It's a necessary evil when you need attribution data. There are others, but most of our partners use Adjust. I really don't like the UI where you must click on an item a second time to get it to go away. It's difficult to learn and even the best / most experienced engineers seem to set it up wrong. Be ready to reach out to support if you're new to the platform as they are good.

Pros

When set up correctly, it does provide attribution data...but there must be a better way!
Good technical support

Cons

- the UI is clunky and non-intuitive
- it's overpriced for what you get

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

analyze about adjust

Reviewed on 11/04/2020

The customized support given by the company to Itaú has a great differential, where we can solve...

The customized support given by the company to Itaú has a great differential, where we can solve big problems quickly.

Pros

The ease of creating deeplinks and trackers for implementing in applications is the big difference. Anti-fraud filters also perform very well.

Cons

Platform with little intuitive navigation and no translation into Portuguese, which gets in the way of users with little experience

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good product for mobile attribution!

Reviewed on 11/06/2020

Pros

On top of attribution, Adjust does a great job automatically pulling in cost data from major channels. Their fraud tool is easy to use and the custom audience builder is great for retargeting segments of users.

Cons

The UI is a little tough to digest and takes some getting used to.

kaique
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

the best tool to track my app

Reviewed on 01/06/2020

Better experience with a data partner

Better experience with a data partner

Pros

The service is the best in the market.
the interface meets all my needs, and is always evolving

Cons

my only point against is the loading speed of the platform

Alternatives Considered

AppsFlyer

Reasons for Switching to Adjust

Great service and transparency in data
Yuksel
Overall rating
  • Industry: Computer Games
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Powerful Tool for Users Behavior Analysis

Reviewed on 02/05/2020

Adjust is very solid product and we’ve never been faced related issues coming from it and helps us...

Adjust is very solid product and we’ve never been faced related issues coming from it and helps us to analyze our user's behaviors.

Pros

You can see all your apps at once within the Adjust main dashboard. I like the quick side panels that show more details that you’re looking for such as app details at a glance. Having a statistic panel makes it easy to figure out what goes around behind your apps very well.

Cons

Actually Adjust is a very solid product and meets our needs. The only thing I can add might be there could be new features like notifications/warnings allow us to set when some apps reach the thresholds. But again it is more a wish, not a dislike.

Allen
Allen
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Difficult to setup properly but works well once that is done

Reviewed on 27/11/2019

Great for mobile event tracking, but hard to set up initially

Great for mobile event tracking, but hard to set up initially

Pros

Adjust makes it simple to track link clicks/installs/purchases or any other down-funnel metric once set up properly.

Cons

User interface is a little difficult to navigate, multiple clicks to get to one action. Also, set up can be difficult for engineers to nail the first time

Marcelo
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great tracking tool for mobile Apps, but missing a few functionalities

Reviewed on 09/10/2020

My overall experience with Adjust is good, I really enjoy how easy it is to understand the key...

My overall experience with Adjust is good, I really enjoy how easy it is to understand the key metrics of the App user acquisition channels so that we can prioritize the best performing ones and test new options. I recommend it to anyone who has an App and is looking to scale it with intensive user acquisition strategies.

Pros

Very accurate for mobile tracking, easy to use and to set up new tracking links to be used in different acquisition channels. You can add as many users as you need as well as Apps.

Cons

The reporting tool is not great, there aren't many options to customize charts and dashboard. Also, it misses the functionality of sharing customized reports with partners. However, you can always download the data on .csv or .xlsx.

Natalia
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Complete but improvable platform

Reviewed on 01/06/2020

Pros

What I like the most about Adjust's product is how complete it is: you can find pretty much every metric and feature you need within their platform.

Cons

Adjust's user interface could improve so that where to find the tools and how to use them becomes obvious for the user, which is not the current case. It would be nice to have more customizable view options as well.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very nice

Reviewed on 28/09/2020

Nothing to complain.

Nothing to complain.

Pros

What I most like about Adjust is that it maximize the impact of my mobile marketing.

Cons

What I like least is that it’s a little complex in the beggining, but after you learn how to use, it’s helps a lot.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A nice software!

Reviewed on 27/09/2020

This software has been helping to prevent fraud in my company.

This software has been helping to prevent fraud in my company.

Pros

What I like most about Adjust is that it is a very intuitive software.

Cons

What I like least about Adjust is that it could have more features.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good apptracker

Reviewed on 11/09/2020

Pros

What I most like about Adjust are the antifraud filters and the modelling attribution.

Cons

What I least like about Adjust is the price, so expensive.

Vishwanath
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use

Adjust is a business insight stage for versatile applications.

Reviewed on 29/03/2018

Pros

Change is a business knowledge stage for portable applications, giving the most astounding quality investigation and attribution answers for organizations around the world.

Cons

Adjust is the main attribution supplier to actively prevent mobile performance promotion extortion etc.

Beth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A little confusing but valuable

Reviewed on 26/11/2018

Really looking forward to see how powerful this thing is.

Really looking forward to see how powerful this thing is.

Pros

Adjust makes it super easy to create trackable links by campaign

Cons

Adjust is super valuable to my clients, but is not extremely easy to navigate