dMACQ DMS Reviews
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13 Reviews
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
dMACQ DMS meets our Content Management requirements with integrated BPM
Reviewed on 30/04/2024
Pros
The continuous engagement with the dMACQ staff who are willing to impart and share presentations, product and process from prior projects and experience, during the demo, and then during the implementation and commisssioning of the DMS
Cons
Need to work more on the User Interface.
Alternatives Considered
OpenText Documentum, IBM FileNet Content Manager and NewgenONE Digital Transformation PlatformReasons for Switching to dMACQ DMS
Cost, Support, Ease of use, NoCode implementation of Forms and WorkFlow made it easier to decide and implement the DMS.Response from dMACQ Software
Many thanks for your review. We appreciate your suggestions and comments.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Productivity DMS App
Reviewed on 20/06/2020
Highly recommend dMACQ DMS and compared to OmniDocs, Doccept, FileNet, we found dMACQ DMS much more...
Highly recommend dMACQ DMS and compared to OmniDocs, Doccept, FileNet, we found dMACQ DMS much more scalable and user friendly.
Pros
dMACQ DMS provides all the key features of DMS and much more. I was actually surprised with the dMACQ DMS as it doesn’t come across as a standard run of the mill DMS. It has very different architecture and design and provides several user configurable features to make it extremely user friendly and scalable. I really liked their master data management module and contract management.
Cons
I really do not see any cons that affects our use cases. We found all the features that we needed and more! I would highly recommend dMACQ DMS for medium and large clients for sure - as they have easy integration and other features. Likewise I feel their light version will also help small businesses.
Response from dMACQ Software
Dear Mr. Parekh,
Many thanks for your kind and detailed review and for your patronage!
Kind regards
Srikant Krishnan
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good document management tool
Reviewed on 30/04/2020
Much faster document search and retrieval.
Customer support is impressive with quick response. We...
Much faster document search and retrieval.
Customer support is impressive with quick response. We have been using dMACQ DMS since 2014 and are very satisfied and would highly recommend. We have never faced any outage of the solution or any issues.
Pros
We were looking at a tool to centralise all our businesses documents into a central digital repository with control and security. We wanted the ability to replicate our current file system structure - so we were looking at a DMS which has no limitations as to creation of folder structure or ability to adapt to our specific use case. Further, some of our specific requirements included a google kind of holistic search, tracking of physical location of documents, along with digital copies and ability to add key words and notes (which then becomes searchable). We evaluated several applications and zeroed in on dMACQ which met all of these requirements. The team helped us in setting up the entire structure, back-up functionalities and other security features. The application is extensively used by us and is our core system to help manage our records. One of the best features of the dMACQ DMS is the quick holistic search and the mobile app. We use the mobile app extensively which comes with a global search, all information like location of the physical file, ability to view the document on the mobile and also exchange documents via email or WhatsApp in a single click. dMACQ also helped us customise the app with a mail (dak) utility, which tracks all incoming and outgoing mails in the organisation in the dMACQ DMS tool. This helps us in ensuring all incoming and outgoing physical mails are also centralised. The application is user friendly and intuitive.
Cons
We don't see any cons from our business use case perspective.
Response from dMACQ Software
Dear Sumesh,
Many thanks for your kind review and we are glad we are able to continuously serve you.
Many thanks again.
Kind regards
Srikant
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of documentation & good after sales
Reviewed on 09/04/2020
Good.
Good.
Pros
The most I like in DMACQ document management software is as follows -
a) Document upload - the method to upload the documents in DMS, is far far simpler than other DMSs.
b) Version controlling was never easy for us but we could do it with DMACQ DMS.
c) After Sale Support - Efficient, competent & professional team to provide a good & timely support.
Cons
Doing the configuration is little tedious...DMACQ team should definitely look into the matter. I can provide more inputs on this if required. Let DMACQ team contact me on this.
Response from dMACQ Software
Dear Mr. Garg,
Many thanks for taking time to review us. We truly appreciate your feedback and many of your suggestions has gone into enhancing our product features.
We really value your feedback and we will continue to listen to our customers more carefully and work towards building solutions that exceed client expectations.
We are constantly evolving and have adapted some of the configuration routines to make it more simpler. In the next release this is one of the features that will be upgraded. We will make sure these are provided as part of our usual upgrades to your organisation. Am sure Asheesh will be in touch with you to take specific inputs.
Once again many thanks for your feedback and glad to hear that the solution is helping your organisation.
Kind regards
Srikant
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My thoughts
Reviewed on 15/06/2020
Would highly recommend dMACQ DMS for mid-sized companies and large enterprises. The latest GDPR...
Would highly recommend dMACQ DMS for mid-sized companies and large enterprises. The latest GDPR compliance update is super!
Pros
At Premier Rider we are using dMACQ DMS for last 4 years and have had excellent experience with the product. Their mobile app makes life easier for searching, and also uploading documents. I also liked their work-flow engine which has several excellent features. They have great after sales support. Their team visited us in Stockholm for implementation of the solution!
Cons
Nothing that comes to mind. Excellent overall product and easily beats available tools in the market.
Response from dMACQ Software
Dear Mr. Singh,
Many thanks for your kind review. Much appreciated.
Kind regards
Srikant
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy customer
Reviewed on 29/04/2020
We have automated our workflow and their team effort to maintain the support level is good.
We have automated our workflow and their team effort to maintain the support level is good.
Pros
This software has all features, which we were in need of it in the industry. It has made our workflow very easy and compatible. We can retrieve our documents whenever and wherever. And the important thing is customer service is up to the marks. I would like to recommend those who want to automate their work process should surely have the demo of this product. kudos [SENSITIVE CONTENT HIDDEN] as well.
Cons
This software is built with all the required features.
Response from dMACQ Software
Dear Mr. Rehman,
Many thanks for your kind review and for your positive feedback and experience.
We look forward to a rewarding customer experience.
Many thanks
Kind regards
Srikant
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
dMACQ DMS best DMS in Market
Reviewed on 04/05/2020
dMACQ DMS were able to meet our requirements of Migration of of documents with records from our...
dMACQ DMS were able to meet our requirements of Migration of of documents with records from our old system to new seamlessly.
Pros
With dMACQ DMS, we could meet multiple application areas of digital transformation.Also we automate so many process flow with the application. Some unique features like advance search with full text search including regional languages, Document Versioning, etc. Their integration capabilities also helped us to smoothen our lot of processes from other legacy applications
Cons
In DMS they need to develop Short menu or Right click menu options
Response from dMACQ Software
Dear Ajas,
So many thanks for your kind review and happy to hear about your good experiences. Yes ability to enable search for Arabic text is a key requirement for your country and we are glad to have been able to address these requirements.
Many thanks again.
Kind regards
Srikant
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback on DMAQ
Reviewed on 15/04/2020
Very good and excellent business and support staff
Very good and excellent business and support staff
Pros
Excellent software which is user friendly and easy to understand.
Cons
Cosmetic look of the software and make modules little more user friendly
Response from dMACQ Software
Dear Mr. Iyer,
Many thanks for your feedback and comments. We endeavour to constantly improve our features and functionalities. We shall certainly take more specific inputs from you on areas of improvement and hope to exceed your expectation in the next release.
Many thanks again for being a long standing user of dMACQ!
Kind regards
Srikant
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
dMACD DMS beats expectations, excellent customer service
Reviewed on 18/06/2020
They offer more than what meets the eye! Go for dMACQ for its product functionalities and...
They offer more than what meets the eye! Go for dMACQ for its product functionalities and excellent after sales!
Product used for 4+ years
Pros
We have been using dMACQ DMS since 2015. It is simply one of the best in the market. We extensively use their master data management module and client management. dMACQ customised the product to generate invoices fr the DMS itself, and enabled a bulk email campaign as well.
Cons
No cons, perfectly meets our business needs and more. We get excellent service as and when needed.
Response from dMACQ Software
Dear Harmeek,
Many thanks for your review and patronage. We are glad you are using our dMACQ DMS effectively!
Kind regards
Srikant
Dmacq
- Industry: Media Production
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system for your documents repository
Reviewed on 02/04/2020
Worth recommending!!
Worth recommending!!
Pros
We were looking for a solution which could cater to all our document needs, especially the customer data which comes in various formats like pdf, ppt, mp3, mp4 . All the collaterals and other important documents were securely updated with proper controls. Easy navigation and thumbnail view made our life much simpler.
Cons
They can look at expanding to the core media segment with their media formats too and also if they can add analytics tools.
Response from dMACQ Software
Dear Vinod,
So many thanks for your feedback and glad to see how you are benefiting from the dMACQ DMS product.
We have added an analytics tool in our latest release - we will be happy to extend that to your instance in the next update. We also take note of your point regarding other media formats.
Many thanks again.
Kind regards
Srikant Krishnan
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 05/06/2020
Pros
The global and multilingual search functionalities are good. I found the contract management utility very useful, especially the reports and notifications. Overall, I am very satisfied with the product and team's service.
Cons
None
Response from dMACQ Software
Many thanks Ms. Iyer for your review and glad you found the application useful and we hope you will continue to use the same.
Many thanks
Kind regards
Srikant
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feasibility
Reviewed on 04/06/2020
Best in industry and friendly support.
Best in industry and friendly support.
Pros
Features are more user friendly and one stop to enhance our documents safe and auditing.
Cons
I don’t see any which they can improve in application
Response from dMACQ Software
Dear Mr. Thaniga,
Many thanks for your kind review. Much appreciated.
Kind regards
Srikant
- Industry: Building Materials
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good experience
Reviewed on 05/05/2020
Quick access to the files. However still looking forward for ease of segregation of bulk scanned...
Quick access to the files. However still looking forward for ease of segregation of bulk scanned documents.
Pros
Good support and service. Initial integration was difficult continuous supervision required.
Cons
Document Segregation is not user friendly.
Response from dMACQ Software
Dear Ms. Bhosale,
Many thanks for your kind review. Your points are noted. I think some of your comments are related to manual segregation of documents before upload to DMS. We have introduced a NLP based auto document classifier - which is a stand-alone product, we will be happy to introduce this as a service to your organisation.
Many thanks again for your continued patronage.
Kind regards
Srikant
